Pathetic app
⭐ 1 Star – Broken Promises and Unacceptable Delays
This is the second time Aspora has failed to deliver on its promise, and I am extremely disappointed with their service.
The first time I sent money to my Indian bank account, it took more than 48 hours to arrive, despite the promises made. Now, on my second experience, it has been more than 12 hours, even though Aspora advertises transfers that arrive within 30 minutes.
We do not send money internationally for fun or convenience alone. Sometimes, we send money to support our families back home during emergencies. When a company promises to deliver money within 30 minutes, people trust that promise and make important decisions based on it.
If Aspora cannot reliably deliver within the promised timeframe, why advertise 30-minute transfers? At the very least, customers deserve honest information about delays instead of unrealistic promises.
Because of this delay, my family back in India is struggling when they need the money urgently. This is not just an inconvenience; it is causing real stress and hardship for my family.
This is the second time I have experienced this problem, so it is becoming difficult to trust this service. International money transfers require reliability, transparency, and accountability, especially when families depend on that money.
I hope Aspora takes this complaint seriously and improves its service instead of making promises it cannot consistently keep. I would not recommend relying on Aspora for urgent money transfers based on my experiences so far.
This is the second time Aspora has failed to deliver on its promise, and I am extremely disappointed with their service.
The first time I sent money to my Indian bank account, it took more than 48 hours to arrive, despite the promises made. Now, on my second experience, it has been more than 12 hours, even though Aspora advertises transfers that arrive within 30 minutes.
We do not send money internationally for fun or convenience alone. Sometimes, we send money to support our families back home during emergencies. When a company promises to deliver money within 30 minutes, people trust that promise and make important decisions based on it.
If Aspora cannot reliably deliver within the promised timeframe, why advertise 30-minute transfers? At the very least, customers deserve honest information about delays instead of unrealistic promises.
Because of this delay, my family back in India is struggling when they need the money urgently. This is not just an inconvenience; it is causing real stress and hardship for my family.
This is the second time I have experienced this problem, so it is becoming difficult to trust this service. International money transfers require reliability, transparency, and accountability, especially when families depend on that money.
I hope Aspora takes this complaint seriously and improves its service instead of making promises it cannot consistently keep. I would not recommend relying on Aspora for urgent money transfers based on my experiences so far.
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AArunrajpillai89
Response from developer
Hi Arun, we understand that timely transfers matter, and we want your experience with Aspora to be smooth and hassle-free. Our team will reach out to you directly to understand what happened and help get things sorted. Thanks for your patience while we look into this!
Aspora
It’s a very useful app
BBejehev
"We take every transaction seriously" — unless you actually need customer support
Aspora’s CEO claims the company "takes every transaction seriously," but my actual experience has been complete negligence.I set up an account planning to remit around $30,000 USD over several transactions, only to find direct bank transfers (ACH) capped at an arbitrary $2,000 while forcing higher amounts into Apple Pay. When you encounter a roadblock, their customer service is a total ghost town. In-app chat agents are entirely useless and provide zero answers. I was promised a scheduled callback that never came. After they sent an automated apology email acknowledging the missed call, I immediately replied with specific questions regarding KYC verification and documentation to increase my ACH limits. Absolute radio silence ever since—no email response, no follow-up call, and no accountability. Talking about taking transactions seriously is pure PR when your support infrastructure is nonexistent and legitimate customers are completely abandoned. Truly the worst support experience I've encountered. Taking my business elsewhere.
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HHoggboss12
Response from developer
Dear User, thank you for reaching out and sharing your experience. We truly value your feedback and are sorry for the trouble you faced. We tried locating your details but couldn’t find them in our system. Please send your registered contact information or order ID to complaints@aspora.com so we can help right away.
Misleading "instant" account, and support that doesn't follow through.
The app prompts you to "open an instant NRI account to save and spend your money" right after converting GBP to INR. In reality, KYC was quoted at 1-2 days, and then I was told a separate bank confirmation is needed before activation, with no timeframe. None of this was made clear before I converted my money. I contacted chat support and was told a ticket had been raised and that they would get back to me. This happened twice, and nobody has responded either time, even though I told them I have bills due that I need this money for. I got no ticket number and no date, just the same answer repeated. If an account isn't instant, the app should say so upfront, not after your money has moved. I've now filed a formal complaint and am waiting on answers about where my funds are held. 1 star until this is fixed and my account is active.
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KKoravena
Response from developer
Hi Koravena, we understand how important a smoother process is, and apologise for the inconvenience caused. Our team will get in touch with you to better understand the issue and provide further assistance on this matter. We appreciate your patience!
Pathetic app Pathetic policies
Do not use this app they are cheaters
AAry0807
