Hire private contractors
Aircon with aromatherapy and fragrance , driver are very friendly and professional
Dismal app that isn’t fit for purpose
It doesn’t send notifications in a timely manner and updates many minutes after it’s reached a stop. Sometimes the real time map doesn’t work at all.
This renders the app useless for its primary purpose and users i.e. Parents judging when to drop off or meet their child from the bus.
This renders the app useless for its primary purpose and users i.e. Parents judging when to drop off or meet their child from the bus.
Bus late
Pick up half an hour late
A
New update on tracking system is a good improvement. Good job!
But would appreciate a bigger font for riders view. Thank you.
But would appreciate a bigger font for riders view. Thank you.
…
useless live support
RushTrail
Easy to drive
Great transportation
Fuss free
David Ee
Safe n responsible driver
6599
Safe n efficient driver always on time
Bad service
My kids school bus provider, very unresponsive, not answering any enquiry
Poor service again and again
Extremely poor service while planning the bus trips. No contact option to reach out to driver and chat support is useless. I used it for invictus school drop and have been facing issues again and again. Once there was no bus allocated and another time we just waited for 40 minutes.
Please improve your services if you are serious.
Please improve your services if you are serious.
Show more
Never works
I have loaded $50 in my account. Tried atleast 10 times on different days to book a ride, but never got one. Also no option to transfer the money back to my bank account
Driver not found but unable to cancel pooling
TAKE NOTE: Strictly NO CANCELLATION is allowed ONCE POOLING IS CONFIRMED, even though driver hasn’t been found. Rushowl will only cancel 5-30 minutes before set departure time if no driver is found. Very unfair and ridiculous to force customers to wait till last minute before cancelling their pooling; no time for them to find alternative rides if Rushowl fails to find them a driver.
Show more
Great service
Booked a ride but my notifications weren’t working so didn’t notice a ride was confirmed. I later got a call from the customer service asking if I was going to board soon. They were very patient and the kind driver was also very patient. Extremely thankful for their service and user-friendly app!
Great service and punctual!
Signed up for SCSM 2022 and needed transportation. Shuttle bus was on time and q affordable!
Terrible app
Can’t cancel even if the driver has not been found for over 6hrs. Can’t arrange anything in the meantime.
I did manage to secure the driver after 8 hrs but was a no show at end @ 3am and was forced to get a Grab and it only cost 5sgd extra from RushTrail.
Refunded due to no show.
Do NOT use. Maybe cheaper than grab or taxi but I’d rather pay a little bit more knowing my rides won’t be cancelled or no show.
I did manage to secure the driver after 8 hrs but was a no show at end @ 3am and was forced to get a Grab and it only cost 5sgd extra from RushTrail.
Refunded due to no show.
Do NOT use. Maybe cheaper than grab or taxi but I’d rather pay a little bit more knowing my rides won’t be cancelled or no show.
Show more
Useless app
Cant even book a ride
Disappointing
A good concept but the execution is disappointing. Driver drove off before the estimated pick up time. No call to notify the end user whatsoever. The support team was responsive but could not do much else except to offer an apology. I was late for my appointment and had to arrange for my own transportation at extra cost.
Show more
Taking forever to be in pooling in progress!
It took forever to pool. There is no cut off time. If you confirm the pooling 1 minute before the ride, no one will be able to react! Good idea bad execution!
Great to have such a service
Drivers are polite and on schedule and vans are pleasant.. thanks !!
