Changi App

Changi App

Travel info, Tax-free shopping

1K ratings
240 reviews
Free

Details

  • Released
  • Updated
  • September 22, 2010
  • September 21, 2026
Changi App screenshot #1 for iPhone
Changi App screenshot #2 for iPhone
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Changi App screenshot #5 for iPhone
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About

This app serves as a digital concierge for Changi Airport and Jewel, offering real-time flight updates, baggage tracking, and seamless shopping experiences. Users can also book attraction tickets, check parking availability, and access exclusive membership privileges.

Real-time flight updates
Baggage tracking
Duty-free shopping
Attraction ticket booking
Parking information
Membership privileges
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What users say

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+1

What's New in Changi App

3.34.0

September 21, 2026

Ready to park, play and discover a new side of Changi? Enjoy a revamped Parking experience with easier coupon purchases and smart package recommendations for your plans. Then, get ready to Unbox Your Changi Persona — discover which of 14 unique personas matches the way you dine, shop and explore Changi! Update now and let the fun begin!

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User reviews

Register functionality not working

Unable to register without a phone number and unable to add one with an Australian prefix. Despite multiple attempts, the scroll bar would not allow selection of Australia, kept rolling automatically to cocos islands. Useless.

Changi Airport is the best

I enjoyed Changi Airport, it’s one of the best airports I’ve ever visited. Very clean, supportive staff.

打开 闪退

打开闪退

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Sell singapur

Unable to submit receipt via bot

The receipt submission process is not good with very confusing user experience. Bot is not smart and unable to provide specific reason why the receipt is rejected. The manual claim process asked many questions which are aimed at deterring people from submitting the receipts manually. The mobile app (Apple) has a verification slide bar which conflicts with the Apple back feature which renders the receipt form submission impossible, making submission by website the only way to submit receipts. Wasted a lot of time on a feature which would have taken 10 seconds to complete by providing a simple receipt upload function like other mobile apps with receipt submission function.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Frequent crashes and app failures

Bug

Login and account issues

Bug

Broken features like rewards redemption and parking access

Bug

Requested Features

4 requests

Airport maps and terminal information

Feature

Improved flight search and tracking

Feature

Persistent login and session

Feature

Better UI and navigation

Feature

FAQ

What does the Changi App do?

The Changi App acts as a digital concierge for Changi Airport and Jewel. It provides real-time flight information, allows users to track their baggage, offers access to duty-free shopping, and enables booking of attraction tickets and events.

What are the key features of the Changi App?

Key features include real-time flight updates, baggage tracking, seamless duty-free shopping with Changi Pay, pre-booking of attractions and events, car park availability checks, and access to exclusive membership privileges.

Is the Changi App free to use?

Yes, the Changi App is free to download and use. The provided information does not indicate any subscription fees or costs associated with the app itself, though in-app purchases for shopping or tickets are available.

Who is the target audience for the Changi App?

The app is designed for travelers passing through Changi Airport, as well as visitors to Jewel Changi Airport. It aims to enhance their experience by providing convenient access to travel information, shopping, and entertainment options.

Can I use the Changi App for shopping?

Yes, the app facilitates duty-free shopping and allows users to enjoy GST-absorbed shopping and Changi Rewards privileges. Transactions can be made seamlessly with Changi Pay at participating stores within Changi Airport and Jewel.