Changi Airport is the best
打开 闪退
Not working
Response from developer
Hi there, new improvements have just been rolled out in our latest version release, please install this update to continue accessing our app features. If you’re still facing issues, please reach out to us via feedback.changiairport.com for assistance.
What I love 🇸🇬
scam
Response from developer
Hi there, Changi Millionaire 2025 has already concluded. If you have any questions regarding the winners or campaign details, please feel free to reach out to us via our webform at feedback,changiairport.com. You can also stay tuned on the Changi App for our latest and upcoming promotions.
Not trusted
Most useless service
Response from developer
Hi there, flight tracking and alerts remain a core feature of the app, and we’re continuously refining them. We’ve introduced additional content to enhance the overall travel experience, but your core needs remain a priority. If you’re experiencing issues with flight notifications, please reach out via feedback.changiairport.com and we’ll be happy to assist.
A pleasure to use
Response from developer
Thank you! We're glad to hear about your pleasant experience with our airport facilities!
Not able to register to pay
Response from developer
Hi there, Changi Pay registration is only supported for users with Singapore or Malaysia mobile numbers at the moment. We appreciate your interest as a frequent Changi traveller, and we’re continuously exploring ways to expand our services to more users in the future. Thank you for your understanding!
Forced Installation
Response from developer
Hi there, while many of our play zones don’t require app access, the app does offer exclusive perks and access to curated activities for Changi Rewards members alongside a range of personalized experiences and useful services. We hope you enjoy exploring all the exciting offerings available! Thank you for your understanding.
No map - what’s the point
Clunky and useless
The app’s UI design is also not intuitive and clunky to navigate through.
Response from developer
Hi there, we’re sorry to hear about your unplesant experience on our app. To help us improve, could you kindly share more details regarding the error you encountered, via enquiry@changiairport.com. Any screenshots or recording would be helpful too. We look forward to hearing from you!
Desperate to get your personal details
Useless and no rewards
如何设置中文
很好
Play game didn’t work for me, so many codes wasted
I have so many codes I’ve got/already scanned but the game won’t start!
Help!!
Response from developer
Hi there, we are sorry to hear that you are experiencing difficultly accessing the Changi Millionaire game on our app. Please write in to us at enquiry@changiairport.com so we can assist you further. Thank you!
App refuses to load
Response from developer
Hi there, we are sorry that you are facing issues with the Changi App. We have rolled out a backend refinement which should solve this issue, please try restarting the app to see if the Changi App works well now. Do write to us at enquiry@changiairport.com if you continue to face the loading issue, or if you require any further assistance.
App just won’t open.
Like terminal 2 this app is under permanent under construction
- login experience is poor and constantly logs you out as it is not a native app but a wrapper
- the rewards are minuscule to some random shops
- map feature is unusable and not up to date (closures in terminal 2 are not there)
- cannot use without internet
- claims that Changi millionaire code is already in use
- machines that were suppose to take orders from the app (whiskey machine) are unusable as “guy who knows the passkey is currently away”
- no specials or sales information
- support option just creates an email but only if you have Apple mail app

