Luft nach oben
Tickets kaufen für den ÖPNV, Start-Ziel-Verbindungen mit Abfahrts- und Ankunftszeiten läuft perfekt.
Andere Mobilitätsangebote (Scooter, Bike) funktioniert trotz hinterlegter Zahlfunktion nur dann, wenn man sich per Vipps identifiziert. Das funktioniert ohne Wohnort in Norwegen oder Schweden nicht - und ist frustrierend.
Andere Mobilitätsangebote (Scooter, Bike) funktioniert trotz hinterlegter Zahlfunktion nur dann, wenn man sich per Vipps identifiziert. Das funktioniert ohne Wohnort in Norwegen oder Schweden nicht - und ist frustrierend.
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Response from developer
Hei og tusen takk for tilbakemeldingen! Det gleder oss å høre at du er fornøyd med billettkjøp og reiseruter i appen. Vi beklager at autentisering via Vipps for andre mobilitetsalternativer oppleves som en utfordring for deg. Dette er en nyttig tilbakemelding som vi vil videreformidle til vårt app-team. Hilsen Maja i Ruter
Obsolete
Modern travel should be tap in, tap out - like in London. Apps like this are obsolete and make travel cumbersome, especially with guests from abroad. So I take Uber instead
Response from developer
We understand why many people like the simplicity of tap-in, tap-out systems 😊 Today, tickets must be purchased before boarding, either in the Ruter app or on a travel card. We appreciate the feedback and will make sure it’s passed on 💙🚇🚌 Br, Kasper
Put more buses you cheap bastards
Thanks for waiting for 3 hours and not even one bus would stop in the station
Hopeless for a foreign visitor
If you don’t have a Norway phone number, you can’t register. End of story
WORST APP EVER
Absolutely impossible to be accurate!!!!
Doesn’t work for US visitors
Really should be able to work with a US phone number and US bank card. But it does not. Frustrating. And tickets cannot be purchased at the stations. Use Uber or Lyft instead. Really disappointing.
Super appli transport
Intuitif et performant
Response from developer
Thank you for the kind feedback about our app, we appreciate it. Kind regards Victoria/Ruter
Lost my tickets!
I was not able to create an account on this app since I have a US number (the app errors and forces you to use it anonymously). Then, at some point I turned off my phone and somehow all of my tickets disappeared when I turned it back on. Now there is no way for me to get my tickets back and customer service was very unhelpful and offered no alternative methods for me to get a new reduced price ticket or recover my existing tickets. Would not recommend.
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Smooth
There are so few city travel apps that show you which stop to use as well as helping you plan your route; top marks
Can not sign up
When I put in United States +1 (XXX) XXX-XXXX; I check “consent”, hit confirm and nothing happens. Every time.
Best app ever
This is the best app I’ve ever used — period. And no, I don’t work for the company. It’s simple to use, powerful and encompassing. Please don’t change anything.
Not working with US number
I’m trying to create an account, but no matter what I do, I just get a little exclamation point symbol when I try to continue. The only other option is to cancel, so that’s as far as I get. Not very helpful for travelers 🙁
Text code doesn’t work
This is a great app except that with my American phone number the verification code never comes through.
Easy to use!
Great app, really easy to use for getting about Oslo!
Amazing, so much better now
So many improvements from the first years of this app. Love the shortcuts where I can now select stations with the routes I need, but please add a function for us to manually reorder the shortcut stations!
Thank you for removing some silly “tourist” spots on the map.
Thank you for removing some silly “tourist” spots on the map.
Ruter
Super !!!
Response from developer
Thank you for your feedback! Regards, Julie/Ruter
Never receive the code
Impossible to set up a login since it never sends a code, at least to this US-based cellphone. Many discussions on the Internet about this idiotic bug/failure.
OTOH, continuing as guest does work and the rest of the app seems to work well including the walking directions for segments of one’s travel.
OTOH, continuing as guest does work and the rest of the app seems to work well including the walking directions for segments of one’s travel.
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Delete old app from store
Old app is still available for download
Thanks
Thanks for the App and very nice usage. I Hope that in cologne the developers of the KVB App will have a Look on your‘s, because they Know only how to Create an App which is unusable.
On Thing to optimie is the Order process for day tickets for more than one person - why I have to order them 1 by 1 and not in one order?
On Thing to optimie is the Order process for day tickets for more than one person - why I have to order them 1 by 1 and not in one order?
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How to ?
How to purchase a 30day ticket for student ?
Response from developer
Hi! First you have to select 30-day ticket as a product. When this is selected you can change from Adult to Student. Please call us at 22 05 70 70 if you need further assistance. Regards, Julie, Ruter AS.
