App is great, but it no longer turns off generator
I’d give this app five stars, but it no longer turns off my generator via the app. It gets it to start shutting down, then it starts right back up again. Which is a big deal. It’s a great generator at a costly price. One of the big selling points for me was the Bluetooth technology. Where I use my generator at, is at my cabin. It rains a lot and it’s nice to shut it off from inside. Come on fix this. Be proud of your tools Ryobi. Take ownership. Maintain your app.
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Engine shutdown issue
Engine shutdown from the App doesn’t work in 99%
Utterly Useless
Using this app with a brand new Ryobi 2300 Inverter Generator. Tank is full, generator is outdoors and vented into the yard, nothing is plugged into it. Generator working fine on its own.
The app pops up “low fuel,” “CO,” and “system overload” warnings every few minutes. I’m 20’ from the generator as this is happening, so Bluetooth connectivity should be strong.
App needs to be debugged and give better features. It’s silly at this point.
The app pops up “low fuel,” “CO,” and “system overload” warnings every few minutes. I’m 20’ from the generator as this is happening, so Bluetooth connectivity should be strong.
App needs to be debugged and give better features. It’s silly at this point.
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It an app
Lacking in information.
You have the information but no calculation… this is normal information for a device like this. If you now the capacity available in the batteries and the load being consumed, It would be very simple to calculate the “available runtime”or “time till shut down”. This information could be available in the app on its own screen or in the main screen. Giving us consumption wattage is great, battery load is good too but how long do I have till I need to replace the batteries? This is important data that would be very helpful to know.
You have the information but no calculation… this is normal information for a device like this. If you now the capacity available in the batteries and the load being consumed, It would be very simple to calculate the “available runtime”or “time till shut down”. This information could be available in the app on its own screen or in the main screen. Giving us consumption wattage is great, battery load is good too but how long do I have till I need to replace the batteries? This is important data that would be very helpful to know.
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Bluetooth connection. Won’t turn off.
Bluetooth connection won’t re-connect when you come back with your phone. Engine won’t turn off via bluetooth, it just re-starts at the last second.
Oil leakage .
Oil leakage .
Response from developer
Hello, Отменя7 - We are so sorry to hear you’re experiencing difficulty with the app! If you would, will you please email us at reviews@ryobitools.com? We'd be grateful for a chance to connect and discuss your experience further. When you email us, please include your username, review text, and a note that this is reference to your generator app. This will help us better assist you. Thanks!
