Unsafe app
The app is extremely frustrating to use. Despite being a transport/safety app, there is no reliable live location tracking, inaccurate maps, and no proper trip history. Once the trip is completed, there doesn’t seem to be a way to check the cab/driver details again. If you have an unpleasant or rude experience with a driver, how are you even supposed to identify or report them properly afterward?
The support system is practically useless, the help desk feels completely automated and getting actual assistance is extremely difficult.
Even the “Book Now” button doesn’t consistently allow you to book a cab, which makes the whole feature feel pointless.
For an app whose name promises safety, the basic features needed for accountability, tracking and support should be reliable. Right now, the experience feels anything but safe or dependable.
Please fix the fundamentals: accurate maps, live tracking, accessible trip/driver history, a functional booking system and actual human support.
Response from developer
"Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this."
Doesn’t work after ios27 update
Response from developer
"Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this."
Whatsup communications would good
Thanks
Response from developer
"Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this."
Auto kicked out
few months I am facing issue in app, my profile is auto logged out from app and everytime I need to re login while using app.. This issue become common among iphone users.. please check your supportivity
Response from developer
"Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this."
Feedback
Response from developer
"Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this."
