Was good but LOADS of glitches since the recent update
Decent app before the update but now text missing, sales missing, and viewing invoices is impossible now meaning the app is unusable
Annoying
Lots of customers missing from app version. Struggles to load fully. Works ok on the computer but the app is poor.
Andy
Continually crashes, please fix
Not the best app!!
Never loads, always freezes & isn’t accurate with invoicing, doesn’t always show customers who are already set up! & the outstanding invoices are blank!
Just updated with regret
Now not working. Will not recognise email address and password.
Average at best
Works for the most part, constantly freezes not allowing new invoices to be saved, search function is terrible… would only recommend for glancing at things or forwarding from mobile
Just really poor and can’t trust it.
Promoted from the web portal. Loved in OK and tried to scan two invoices for quick entries. It accepted them but then they just disappeared. Not on my phone and I can’t see them on my browser portal. I then looks around the app and could only find transactions from April 2024 (it is March 2026)
Slow and non functional
Horrible app, have to wait 15 mins for it to update and even then it struggles
Outdated and awful
Not worth using, stick to web interface.
Awful
Absolutely awful compared to web experience, don’t bother
UK/ Ireland or Canada
If you have a business outside of these three places you can’t even sign in.
Can never send invoice
Everytime I’ve tried to send an invoice from app it’s never worked. Been useless for me as an app. Much prefer Xero. Although it is more expensive.
You get what you pay for though.
You get what you pay for though.
Low quality app and web experience. Overpriced
Sage user for years. They’re getting worse. Web app is broken (wont’t display any sales invoices today). Yet they keep putting the price up to justify adding AI that I don’t want or need.
Time to dump Sage if I can be bothered to switch over
Time to dump Sage if I can be bothered to switch over
Communication
Downloaded app, have tried registering but it tells me account already exists, have tried to contact sage several times with no reply. If communication is this poor when trying to open an account you probably haven’t got a chance once they have your money. Will try quick books.
Uploading photos
The app is generally good and handy when invoicing on the go. But I always have trouble uploading photos.. the app will either crash or the uploaded image will change into a square which makes it not visible. The other issue is when uploading you have to make images visible - I think it should be the other way round and option should be to make images invisible if required.
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Dreadful connection issues
I’ve been using Sage for a couple of years now, and it’s always been glitchy, but it’s got worse . If your signal is less than 3 bars of 4g then forget it . It logs you out rather than timing out so you have to do the whole log in process again, I have to re-log in constantly. The (keep me signed in) tab is useless as it doesn’t keep you signed it . I’ve had enough and will be switching accounts packages to another app .
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Clunky
And keeps crashing. Nuisance to sign in each time
Poor App Functionality
App keeps freezing when saving or amending invoices. Have to restart. Huge inconvenience. Will be switching if not fixed. No updates present.
Crashes every time
Easy to use and navigate, however I have to close down and re-open all the time. Rarely get past inputting 2 or 3 purchase invoices without it freezing/crashing.
Not always great
The issue I have is on windows, after the page has loaded,you attempt to click on an item and the page will drop just as you click I now have a substantial payment allocated to meals and substance. Issues that a professional company should have resolved a long time ago.
