Unfortunate
This app is horrible slow constantly crashes. Freezes slow performance can’t wait till we switch to a different one.
Worse app to n the planet
If i could give it 0 stars and would never works properly
What a disappoint
I do not think you could make a work order system with more unnecessary steps than this one.
Not recommended for iPhones
If my company didn't force me to use this I would have deleted from my phone months ago. Every ticket I need to update requires a swipe up and rerun. When I ask my boss he says delete and reinstall. My favorite feature is, if you make a timing mistake the app goes into freeze mode. You think you're updating tickets but no. You have to go through the "clear freeze". Then it updates. Meanwhile management is wondering if you'll do any work today. The app smells like week old fish.
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Very easy to navigate
The app is easy to navigate right off the back I have been using it for a couple of days and I’m able to do everything I need to do
Wrong date for start up time
I can’t edit my start date. It automatically started on the previous date and I can’t change it or clock out.
Update
No info on how to update app within the app.
Updated and crashes
I updated the app and now it will not open. Restarted my phone several times, now it is useless
AAA battery tech
Hey, The app keeps crashing everytime, please fix it. 05/27/2026
Garbage
Always crashing, no background refresh? Manual sync? Miss me with this hot garbage
One of the worst field service app!
One of the worst field service app! Extremely Slow, crashes every time full of glitches! Just avoid this app at any cost!
Salesforce v ServiceNow apps
Our company had been using SalesForce (SFS) and ServiceNow in tandem.
Everyone avoided SFS as it was slow, nothing is easy or intuitive to find and you had to click 3-4x times more to achieve anything compared to ServiceNow.
Now the company has chosen SFS as the only app to use 🤦♂️ It’s a nightmare - constant sync issues, information and details hidden in the multiple tabs, not flexible or intuitive at all. So much clicking required 😵💫
Do NOT recommend.
Everyone avoided SFS as it was slow, nothing is easy or intuitive to find and you had to click 3-4x times more to achieve anything compared to ServiceNow.
Now the company has chosen SFS as the only app to use 🤦♂️ It’s a nightmare - constant sync issues, information and details hidden in the multiple tabs, not flexible or intuitive at all. So much clicking required 😵💫
Do NOT recommend.
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This good app
5 stars
Absolute garbage
A child with heavy down syndrome is more functional
Battery drain
It’s been draining my battery at an alarming rate while in use. I barely got 3 hours of use at a job site. It’s never been this bad. Yes I have the latest iOS update as well as latest app updates.
Crashing
App crashes multiple times when I first open it for the work day. After maybe 4-5 crashes it’s fine. It still does it randomly through the work day
Crashes
App has been crashing constantly. I have to reopen the app 5-6 times just to get something done. Needs updating to get this fixed. Messaging on app could also be greatly improved.
iPad app is shocking
iPad app crashes constantly. Is currently unusable!
sucks
this app sucks have to delete it and download it on the regular app crashes all the time, it suuucks.
Hot mess
Most user friendly experience I’ve ever had on a mobile app. My favorite part is how your keyboard covers the text boxes so you can’t see what you’re typing. I love clicking through 17 menus to submit a work order. It fills me with so much joy that services aren’t bundled so you have to submit multiple work orders for each job. The creators of this app really were using their heads when they decided to make none of your information carry over between work orders. Cannot recommend this enough. So cool how a 10 minute job has turned into an hour ordeal. My company is 800k behind in 3 months because this has slaughtered efficiency. I’m so glad we’re saving so much money by switching to this wonderful program
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