Update is Bad!
Before the update, I could open the app and click to open the lock. Since the update, you first have to figure out HOW to get to the remote open button. There are 4 steps to do so. It should be on the screen when the app is first opened, not go through all those steps. Please fix that.
Update made it harder
In the old version the app would always open to my list of locks. Now it opens to a dashboard that shows my past activity. Why would I need to see that immediately let alone every time the app is opened? I know where I’ve been. Now you have to click into another screen to find the locks and it will still try to drag you back to the dashboard. Whoever designed this clearly doesn’t actually have to use the product. There’s nothing more frustrating than waiting for the app to reload and still having to click through to find the locks. The digital key can be inconsistent for locks you can’t get as close to like a garage entry, so being able to use the remote open is a key feature that’s been made harder to access.
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HATE the new update
Somehow they updated the app to make it less user friendly??? Tried to contact customer service and they were zero help
Terrible update
Recently updated and now have to click more to open a door. Let me quick access my lock please like it used to.
Update is Baaaaaad
The new update is terrible. I used to able to unlock my door remotely with 2 clicks. Now it's 5. Why can't I add a shortcut to the app's dashboard for my lock? Why does the main dashboard show my activity instead of my locks? Why isn't there a widget to open remotely. Terrible
