Update is Bad!
Before the update, I could open the app and click to open the lock. Since the update, you first have to figure out HOW to get to the remote open button. There are 4 steps to do so. It should be on the screen when the app is first opened, not go through all those steps. Please fix that.
Update made it harder
In the old version the app would always open to my list of locks. Now it opens to a dashboard that shows my past activity. Why would I need to see that immediately let alone every time the app is opened? I know where I’ve been. Now you have to click into another screen to find the locks and it will still try to drag you back to the dashboard. Whoever designed this clearly doesn’t actually have to use the product. There’s nothing more frustrating than waiting for the app to reload and still having to click through to find the locks. The digital key can be inconsistent for locks you can’t get as close to like a garage entry, so being able to use the remote open is a key feature that’s been made harder to access.
Show more
HATE the new update
Somehow they updated the app to make it less user friendly??? Tried to contact customer service and they were zero help
Terrible update
Recently updated and now have to click more to open a door. Let me quick access my lock please like it used to.
Update is Baaaaaad
The new update is terrible. I used to able to unlock my door remotely with 2 clicks. Now it's 5. Why can't I add a shortcut to the app's dashboard for my lock? Why does the main dashboard show my activity instead of my locks? Why isn't there a widget to open remotely. Terrible
Terrible, inconsistent
Less consistent than a casino. Some sensors recognize my phone from 1 foot away, others need to be physically TOUCHING my phone in a very specific way. 2mm off and I can’t unlock the door. But hey, why would you need to unlock an alley door quickly? Life begins outside your comfort zone! Need an excuse to skip the gym? Install Salto and you’ll never be able to unlock the gym again!
Show more
Doesn’t work
Been given this by a hotel to open the door. It doesn’t work.
Pathetic
Locked out again due to an update!
No funciona
Estamos en el hotel Manuel Tovar 6 mi campus y no funciona la app
Not great
In theory you always have your phone with you, in real life that’s not quite how it works. Key fobs are still more convenient for frequent use.
Some lock types are reasonably responsive, others are slow and require multiple attempts before they finally unlock.
Some lock types are reasonably responsive, others are slow and require multiple attempts before they finally unlock.
Never works
First off, having to pull my phone out and navigate to a widget or app just to get into my apartment is very frustrating. It limits what I’m able to carry inside and I often have to make multiple trips because I have one hand tied up using my phone. The app rarely works and I end up just sitting outside for 30 seconds for no reason only for the app to not connect to the door reader. It works sometimes but is very unreliable therefore I just use the keypad and manually type my door code in…but the keypad is glitchy and finicky also. Lastly the app tracks my every move within the apartment community. Not a fan of Salto.
Show more
I cannot login
I tried to change password 10 times already, password or login is incorrect always
I GOT STUCK IN A ELEVATOR
Thanks for that! It is clear you have way to much power to handle 0/10
Widget is useless and doesn’t work
Overall it regularly times out and the widget on the Home Screen is completely useless. Pretty subpar NFC technology.
Response from developer
This should not be happening. If you can contact us we can help you right away: https://saltosystems.com/en/contact/ Thank you!
Remote opening
Last update completely removed the ability to remote open locks.
Awful
Unreliable. Requires unnatural amount of resigning in. Do not use in any area with low data (due to unnatural amount of resigning in). Awful app.
Response from developer
Hi, we are so sorry to hear this. If you can contact us, we might be able to help you! https://saltosystems.com/en/contact/ Thank you, and have a lovely day.
Slow, unreliable
Locking doors is a solved problem or not? Why does it take 4 attempts and 30 seconds to open a door?
Really unreliable and bad product.
Really unreliable and bad product.
Useless
Widget support discontinued. Bugs and glitches
PURE TRASH
Had this garbage at my co-working space and it never worked properly. NEVER. They just removed it and installed something else.
Response from developer
Hi, that's really sad to hear. We are continuously working on optimizing our products. It's a shame we couldn't be of more help to your coworking space. Hopefully, your next experience with Salto KS will be great!
Awful experience
I need an app to go to the bathroom at work
