Samsara Driver User Reviews

Samsara Driver
Samsara Driver
Samsara Networks, Inc.

Customer Experience

Positive experience63.1% of reviews
Neutral7.3% of reviews
Negative experience29.5% of reviews

~ Based on 613 written reviews from the US App Store.

What users say

Is Samsara Driver Safe?

Samsara Driver appears safe based on user ratings. AppsHunter Safety Score for Samsara Driver is 96/100.

This assessment is based on 42,736 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 42,736 App Store ratings for Samsara Driver.

Is Samsara Driver Legit?

Samsara Driver appears to be a legitimate app. AppsHunter Legitimacy Score for Samsara Driver is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SUCKS!

It doesn’t work ,SLOW RESPONSE. Hit the button 10x, tap on it again and again. The worst app for trucking! Poor design! Made for your employer’s benefit not the employee . Made to work for them and allow settings for there purpose.

Truck driver

Supposed to be free

Urgently clicks off

Sometimes I’ve had issues with it clicking on in the middle of the night, making me have less hours to work

Very easy to use

I’ve been using it for years very easy to use

The Great

I have proud that I got Acagemy

Aggravating

Have been using this software and app for a while now. The app will automatically put the operator in driving mode if the vehicle is moved. If you select personal conveyance and close the app it will set it to driving mode. Causing hours to be incorrect and put the driver in violation. Also as others have stated while performing a pre trip inspection if you accidentally close out the app you lose what data you have entered.
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Driver

I love this

Navigating system

The worst navigation system I’ve ever used

Glitches a lot

I have used this for 4 years if I’m not mistaken, and I have not liked it to much a lot of glitches, slowness of the app and now I can’t even see my logs customer service put me on hold just to say fix it with your company I only deal with it because my company chooses otherwise I would go with a different log book
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Love this

Samsara is great!

Logging in

Use to be able to log in to double check logs or make sure dispatch is doing their job, now it requires to connect to a vehicle before you can do anything. I don’t live in a vehicle 24 hrs a day, so how about you remove the option to connect to a vehicle so we can better plan. Seems like after every update they screw it up more and more
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Massive stress maker!!!

Constantly sends violation warnings when nowhere close to violation!!! Doesn’t recognize split sleeper, driving through midnight, or time zone changes without sending false warning alerts. Incredibly stressful while driving. I’ve written about this to their tech department multiple times through the app with no response or improvement. The app sucks.
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The worst ELD app I've ever used

I don't know who this app is rated so high when there is up to a five minute delay when changing your status. Sometimes the status change didn't even register. This app is trash and if you're a carrier I would look at different options.

Camera review

Great for improving driving habits. Makes quite annoying and distracting noises for no valid reason sometimes but I’m sure the flaws will be ironed out over time

Needs work

I’m tired of the stupid notifications that keep popping up when they don’t even apply!!! I am in SB but the damn thing will still send a notification that I need to stop driving or violation will occur.
On top of that, when I look at clocks at this same moment, if I wanted to, I could drive another two hours!!!
Fix the damn notifications!!!!
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Remarks section

The remarks section does not fit enough characters to describe my comments in entirety. Please expand the amount of characters available to type *greatly*. Best yet, make it unlimited. I cut down and short form my day just to fit barely any of it in to the point dispatch is clueless as to what I am describing.
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Miles counter wrong sometimes

I’ve emailed about it, however write your dash mileage to be sure .

Need to know what the AI thinks the speed limit is

I am forced to use this system with my work truck. I find that it demerits me almost daily for speeding. I am careful to not go over the speed thresholds that are set by my company, so I suspect that the AI is using speed limits that might not be posted. It would be nice if there was a feature in the app that showed what the AI thinks the speed limit is in real time. That way I can have my company admin correct it.
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New app feature that doesn’t work

They put a feature on the app that does not allow you to see anything while you are driving except for your hours of service. You now have to pull over to go into PC or to use the sleeper birth function. I understand not wanting to use the app while you’re driving but there are times when it’s necessary and this latest update has made it impossible to make these changes. You should not have to stop completely to change status on the app.
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Review

Great