Comparison

ServiceTitan Mobile vs Samsara Driver

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceTitan Mobile

This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.

Highlights
  • Customer experience enhancement
  • Sales performance improvement
  • Technician workflow optimization
  • Dispatching capabilities
  • Estimate building
  • Payment collection
  • Multi-option presentation
Features
Read full description

ServiceTitan Mobile 3.0 helps plumbing, HVAC, and electrical contractors deliver an exceptional customer experience while driving sales and business results. Built from the ground up, Mobile 3.0 incorporates best-in-class practices and a beautiful, user-centric design to power technician's day-to-day performance. With the ability to dispatch, build estimates, present multiple options, collect payment, and much, much more, Mobile 3.0 allows technicians to lead customers through an enhanced sales experience that will result in positive reviews and repeat business. ServiceTitan Mobile 3.0 app uses the Location Background mode. Continued use of GPS running in the background can dramatically decrease battery life.

About

Samsara Driver

This app helps professional drivers manage daily tasks efficiently and safely. It streamlines Hours of Service compliance, vehicle inspections, and navigation. Drivers can also track performance, receive recognition, and access support, all within a single, easy-to-use interface.

Highlights
  • Hours of Service (HOS) logging and compliance
  • Vehicle inspection and DVIR submission
  • Safety scores and coaching tasks
  • Task, document, and route management
  • Gamified recognition and motivation features
  • Real-time navigation and messaging
Features
Currently charting
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The Driver App that works the way you do. Samsara Driver gives professional drivers everything they need to stay safe, complete daily tasks faster, get recognized for their work, and stay connected—no matter where the job takes them. Whether you’re managing Hours of Service (HOS) compliance, completing vehicle inspections, or navigating to your next stop, Samsara Driver brings your most important workflows together in one easy-to-use app. Stay on track with your Compliance • Log and certify your Hours of Service directly in the app • Receive alerts for upcoming breaks and potential violations • Access and share inspection reports with roadside officials in a second Stay safe on the road • See safety scores, active coaching tasks, and key performance trends. • Review and acknowledge safety events directly in the app. • Complete training in short, mobile-friendly formats. Complete everyday workflows • Access tasks, documents, routes, and forms in just a few taps. • Submit DVIRs and inspections with a few clicks and no paper. • Reduce skipped steps with guided, tile-based workflows. Get recognized & stay motivated • View scorecards, badges, and streaks. • Receive kudos for great driving. • Track milestones and climb the leaderboard. Access help when it matters • Get routing guidance and real-time navigation. • Message managers or dispatch without leaving the app. • Use SOS to call for help or flag emergencies. Why drivers love Samsara Driver • Easy access to the tools and workflows you use every day. • End-of-day recaps reinforce safe habits and recognize achievements. • Built-in gamification keeps you engaged and motivated.

Screenshots

ServiceTitan Mobile4 screens
Samsara Driver4 screens

Verdict

The call

The clearest difference is rating: Samsara Driver at 4.8 against ServiceTitan Mobile's 2.9. Samsara Driver also leads on review sentiment (60% vs 19%) and ratings volume (52K vs 1.7K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Samsara Driver holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: Samsara Driver has 52K ratings behind it against 1.7K, so its average is the more settled of the two. Written reviews point the same way: 19% of ServiceTitan Mobile's written reviews are positive against 60% of Samsara Driver's.

UpkeepUpdate frequency

ServiceTitan Mobile ships an update every 5 weeks, Samsara Driver every 3 weeks. The most recent releases landed on November 2, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 6 level
ServiceTitan Mobile versus Samsara Driver: the parameters behind the verdict, then further details
ParameterServiceTitan MobileSamsara Driver
PriceFreeFree
Rating2.9 (1.7K ratings)4.8 (52K ratings) — better
Positive reviews19.1% of reviews60.5% of reviews — better
Number of ratings1.7K52K — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#184 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.5 — better
Further details — not scored
Size253 MB331 MB
Age rating4+4+
DeveloperServiceTitan Inc.Samsara Networks, Inc.

Customer experience

ServiceTitan Mobile

All ratings1,654 ratings
Positive44.7%
Neutral6.7%
Negative48.5%
Written reviews236 reviews
Positive19.1%
Neutral10.6%
Negative70.3%

Samsara Driver

All ratings51,060 ratings
Positive95.1%
Neutral2.4%
Negative2.5%
Written reviews683 reviews
Positive60.5%
Neutral7.9%
Negative31.6%

User reviews

ServiceTitan Mobile

From 1.7K App Store ratings

What we love

  • 🚀 Lightning-fast app
  • 👍 User-friendly interface
  • 🚀 Streamlines workflow
  • 🚀 Efficient dispatching and invoicing
  • 👍 Great for residential service

Room to improve

  • 🐛 Frequent crashes and glitches
  • 🔋 Battery drain issues
  • 👎 Difficult to navigate on mobile
  • 👎 Clunky and unintuitive
  • 👎 Unreliable syncing and data loss

Samsara Driver

From 52K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Responsive and efficient
  • 💡 Helpful features like photo taking and dispatch integration
  • 🚛 Useful for truck drivers and fleet managers

Room to improve

  • 🐛 Glitches and bugs causing issues with duty status changes and log accuracy
  • 🔍 Lack of visibility into hours of service and recapped time
  • 🔔 Excessive and inaccurate notifications/warnings
  • 🔧 Difficult to manually edit logs and fix issues

Bugs and requests

ServiceTitan Mobile

Reported bugs

5 issues
  • App freezes and crashes frequently
  • Syncing issues leading to data loss
  • Zooming and navigation problems
  • Inconsistent performance across devices
  • Login and password reset issues

Requested features

6 requests
  • Add ability to upload more photos at once
  • Improve equipment management features
  • Integrate location notes and blueprints
  • Optimize interface for smaller screens
  • Add dark mode option
Show 1 more
  • Improve stability and reduce crashes

Samsara Driver

Reported bugs

4 issues
  • App randomly logging out users while driving
  • Inaccurate duty status changes and driving time tracking
  • Issues with trailer information and pre/post-trip inspections
  • Syncing problems between app and vehicle data

Requested features

4 requests
  • Split sleeper functionality that works as expected
  • Better notification system with customizable alerts
  • Ability to view logs and hours on multiple devices
  • More flexibility in duty status changes and yard moves

In-app purchases

None

ServiceTitan Mobile

No in-app purchases

None

Samsara Driver

No in-app purchases

Questions

Is ServiceTitan Mobile free?
ServiceTitan Mobile is free to download, with no in-app purchases.
Is Samsara Driver free?
Samsara Driver is free to download, with no in-app purchases.
Which has better reviews, ServiceTitan Mobile or Samsara Driver?
Samsara Driver is rated higher. ServiceTitan Mobile averages 2.9 out of 5 from 1.7K ratings, while Samsara Driver averages 4.8 from 52K ratings.
Do ServiceTitan Mobile or Samsara Driver have ads?
Neither ServiceTitan Mobile nor Samsara Driver shows ads.
Which is updated more often, ServiceTitan Mobile or Samsara Driver?
ServiceTitan Mobile ships an update every 5 weeks, and Samsara Driver every 3 weeks. Most recently, ServiceTitan Mobile was updated on November 2, 2026 and Samsara Driver on November 5, 2026.

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