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What We Love
🚀 On-time delivery
👍 Easy to use app
📦 Fresh products
💰 No delivery charges
✅ Hassle-free ordering
💡 Customizable recurring deliveries
🔄 Smooth returns and refunds
⭐ Good value for money/competitive prices
🏠 Door-to-door service
💯 Reliable and convenient
Room to Improve
😞 Inconsistent delivery times
😠 Poor customer service
👎 Items thrown on floor/slippers
💸 Charged for missing items/incorrect quantities
🗑️ Spoiled milk/products
📞 Unreachable customer support
🚫 No cancellation facility
📉 Frequent delivery boy changes
❌ App glitches/issues
⚠️ Wallet balance refund issues
🚚 Delivery delays
📦 Damaged packaging (milk packets cut open)
🚰 Glass bottles cracking
📉 Service charges levied
❓ No provision to complain about undelivered products
😠 Rude and unprofessional customer service
🚫 Items not delivered but marked as delivered
💰 Subscription money not refunded
😠 Customer service forcing 5-star ratings
❌ App is laggy and not smooth
💸 Fees to reload wallet
📉 Quality issues (same-day expiry milk)
😠 Delivery agents hitting customers/using harsh language