Sapphire Connect

Sapphire Connect

by Sapphire Connected Communities

4 ratings
1 review
Free

Details

Released
September 1, 2026
Updated
November 10, 2026

Features

Sapphire Connect screenshot #1 for iPhone
Sapphire Connect screenshot #2 for iPhone
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About

This app provides residents and property staff with a unified platform to manage smart devices within apartment communities. It offers features like smart lock access, thermostat control, garage and camera management, and direct community messaging.

✓Smart lock access
✓Thermostat control
✓Garage and camera access
✓Community messaging
✓Support ticket system
✓Property staff dashboard
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What's New in Sapphire Connect

1.1.4

November 10, 2026

- Better search: results are richer and better organized, and you can search the same term again after picking a result. - Alexa: Sapphire Connect now works with Alexa. Control your devices by voice. - Leak alerts: you now get a push alert when a leak is detected, without repeat notifications. - Community Contacts: find your property's key contacts in the app. - Lock codes: removing a guest or resident code is now confirmed with the lock. - Bug fixes and reliability improvements.

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User reviews

Everything is so small

Why are all the widgets so small? The vast majority of the screen is wasted white space, but the thermostat widget is tiny with a + and - button as small as a grain of rice. Can’t even pinch and zoom! No way to expand the view that I can find.

FAQ

How do I get access to Sapphire Connect?

Access to Sapphire Connect is provisioned by your property management. Residents are invited by their property manager or added via their PMS integration. There is no public self-signup available.

What smart devices can I control with Sapphire Connect?

Sapphire Connect integrates with smart locks (SmartThings, Brivo, Dormakaba, RemoteLock), thermostats, myQ-connected garage doors, and Eagle Eye Networks cameras, depending on what your property has installed.

Can I message my property team through Sapphire Connect?

Yes, you can message your property team directly, browse a searchable knowledge base for common questions, and open a support ticket without leaving the app.

Does Sapphire Connect require specific permissions?

Push notification, camera, and Bluetooth permissions may be requested depending on your property's integrations. These are optional, and the rest of the app functions without them.

What features are available for property staff?

Property staff get a single dashboard across properties, units, and organizations with role-based permissions, resident and lease management, device diagnostics, and PMS sync.

What is the update frequency for Sapphire Connect?

Sapphire Connect was last updated on 2026-11-10, indicating regular maintenance and feature additions by the developer.

What is the user sentiment for Sapphire Connect?

Sapphire Connect has a rating of 1.0 stars from 4 ratings, suggesting a need for improvement based on current user feedback.

Is Sapphire Connect available on all devices?

Sapphire Connect is available for iPhone, iPad, and iPod, supporting a wide range of Apple mobile devices.