SmartRent vs Sapphire Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartRent
Control your home remotely with this app. Manage door locks, thermostats, and create custom schedules for energy savings. Grant temporary access codes and automate routines for ultimate convenience.
- Remote lock/unlock and thermostat control
- Custom thermostat schedules
- Time-bound access codes
- Home automation routines
- Voice command integration
- Leak alerts
- Activity logs
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Welcome to SmartRent! The SmartRent App, designed with your experience in mind, puts comfort, control, and convenience in the palm of your hand. With custom controls, settings and more, it makes “there’s no place like home” ring even truer. You’ll love the ability to: - Lock and unlock your door or adjust your thermostat from anywhere - Create custom schedules for your thermostat to save money and energy - Grant unique, time-bound access codes to family, friends, and service providers - Set up automations to simplify daily routines - Issue voice commands with Amazon Alexa and Google Assistant - Be alerted immediately of possible leaks in your home - Review your lock activity to see when guests or maintenance visited - Link your Ring account for one less app to manage - And more! Download the SmartRent App and start customizing your smart home! SmartRent - Opening Doors To A Smarter World
Sapphire Connect
This app provides residents and property staff with a unified platform to manage smart devices within apartment communities. Residents can control smart locks, thermostats, and garage access, while staff can oversee properties and residents through a single dashboard. It facilitates community messaging and support.
- Smart lock access control
- Thermostat management
- Garage and camera access
- Community messaging
- Support ticket system
- Property staff dashboard
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Sapphire is the resident and property-management app for connected apartment communities. It runs on a property's own smart-device ecosystem (locks, thermostats, cameras, and garage access) and gives residents and staff one app to manage all of it. This is provisioned software tied to a property account. Residents are invited by their property manager or added via their PMS integration; there is no public self-signup. WHAT RESIDENTS GET Smart lock access Unlock your front door, view lock status, and manage access codes for your unit without a physical key, through SmartThings, Brivo, Dormakaba, or RemoteLock integrations depending on what your property has installed. Thermostat control View and adjust your unit's thermostat, including scheduled automation your property manager has configured for vacant or move-in states. Garage and camera access Open myQ-connected garage doors and view Eagle Eye Networks camera feeds for common areas and access points your property has made available to residents. Community messaging and support Message your property team directly, browse a searchable knowledge base for common questions, and open a support ticket without leaving the app. WHAT PROPERTY STAFF GET A single dashboard across properties, units, and organizations, with role-based permissions, resident and lease management, device diagnostics, and PMS sync (RealPage, Yardi) so unit and resident data stays current automatically. REQUIREMENTS An active Sapphire account tied to a participating property. Residents cannot self-register; contact your property management office for access. Push notification, camera, and Bluetooth permissions may be requested depending on which integrations your property uses (e.g. photo attachments on support tickets, Bluetooth-paired locks). All are optional and the rest of the app works without them. ABOUT SAPPHIRE CONNECTED COMMUNITIES Sapphire builds a unified smart-access and property-management platform for multifamily housing, connecting locks, thermostats, cameras, and garage systems from multiple vendors into one resident and staff experience. Support: support@sapphireconnect.io Privacy: https://app.sapphireconnect.io/privacy-policy.html
Screenshots
Verdict
The clearest difference is rating: SmartRent at 4.7 against Sapphire Connect's 1.0. SmartRent also leads on ratings volume (123K vs 4). Sapphire Connect's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmartRent holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: SmartRent has 123K ratings behind it against 4, so its average is the more settled of the two.
SmartRent ships an update monthly, Sapphire Connect fortnightly. The most recent releases landed on November 9, 2026 and October 31, 2026 respectively.
| Parameter | SmartRent | Sapphire Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (123K ratings) — better | 1.0 (4 ratings) |
| Positive reviews | 14.7% of reviews | — |
| Number of ratings | 123K — better | 4 |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 124 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Smartrent.com, LLC | Sapphire Connected Communities |
Bugs and requests
SmartRent
Reported bugs
3 issues- Thermostat not syncing with app
- Door lock showing wrong status
- App logging users out randomly
Requested features
3 requests- Integration with Apple Watch and HomeKit
- Ability to set custom lock codes
- Improved automation and scheduling options
Sapphire Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SmartRent
No in-app purchases
Sapphire Connect
No in-app purchases
Questions
Is SmartRent free?
Is Sapphire Connect free?
Which has better reviews, SmartRent or Sapphire Connect?
Do SmartRent or Sapphire Connect have ads?
Which is updated more often, SmartRent or Sapphire Connect?
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