手機過熱
個app一開，部電話就開始熱，唔駛三十秒已經勁熱，根本就無得慢慢睇，唔該改善吓，否則買唔到野
Sasa online is very hard to return or exchange
If you buy from Sasa online, you have to return the product via courier only. You can't return it at the store. I bought an eyeshadow palette and Sasa didn't pack it properly. The eyeshadow is broken. The return process is very complicated. You have to pay for all the service yourself and it takes a long time.
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Poorly designed
Does not work well if you have a mobile phone outside of Hong Kong. Does not provide the four digit verification code
Bad App
Too many things, complicated to use. Voucher suddenly go to online shop and cannot be used on physical store. Poor marketing team and IT.
嚴重bug: 經常會冇咗一堆收藏過嘅商品
好攰。已經試過無數次，加咗一大堆商品落「我的收藏」，隔一兩個月之後又唔見咗大部份。唔會再用。
Force ios veraion after updat
Cann't use any more for mandatory iOS 16 up
iOS version update
Can’t use unless it’s iOS 16 or above but I’m still using iOS 15 with my iPhone7plus😑
Don’t buy from Sasa missing item!!!
I bought 10 bottles serum on Black Friday sales but I only received 9 bottles! Contacted customer service but couldn’t help !
Load得慢
Load得慢
換左呢個叫SASA嘅代言人
都唔想開個app用，好樣衰
領取優惠券時門市網店不能共通
領優惠卷時，門市及網店的使用門檻不一樣，又不願意幫客人作出更改
Apps經常出現空白畫面，然後寫着無法連線
莎莎App經常無法上網（打開），而且apps慢。需要關手機，重新開手機，才能進入網站。apps不好用！
😎
倒不如直接去門市買！超碼有專人介紹俾意見分析！
Website netivigation
So hard to find specific products as current categories are so messy
網上購物
如果網頁可以用到🔍找尋功能便更好了
已付款單寫著待付款
第一次平台選購出現這樣情況，發給客服沒有回應好擔心
騙人網站
騙人網站
要有心理準備十幾日都未送貨又唔肯退錢比你
之前用左幾次網購都正正常常，呢排唔知搞咩，3號嘅訂單，到15號都未送，問過佢話最遲12號會到，但完全呃人嫁，12號果日我已即刻問佢貨呢，冇貨就退錢，但話貨品包裝左，唔會退錢住，之後我再問佢到底幾時到，佢話向同事查詢緊，我😇，我完全冇熱線可以打，淨係可以同佢個客服一來一回咁書面溝通咗三日，都冇結果，一句講晒—嘥氣，以後都唔會再用佢，我到而家都錢又冇，貨又冇，回覆都冇
更新不了
更新不了不能買東西
ios13用唔到
ios13用唔到
