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SBI Authenticator User Reviews

SBI Authenticator
SBI Authenticator
State Bank of India
💰 Finance

Customer Experience

Positive experience26.1% of reviews
Neutral4.3% of reviews
Negative experience69.6% of reviews

~ Based on 46 written reviews from the US App Store.

Is SBI Authenticator Safe?

Not enough ratings yet to assess SBI Authenticator.

Is SBI Authenticator Legit?

SBI Authenticator appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SBI Authenticator is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Unable to register

Unable to register, SBI apps are always frustrating another review from web application, for login into account asking for otp and not getting it from past 10 mints.
AvnishSriAvnishSri

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI

Most Dangerous Tool

Not sure why I should turn off WiFi for this to work. Also it gives some random number to which the pin will be sent. Absolutely ridiculous and shambolic design. Whoever decided to release this needs to be fired.
VegbondaVegbonda

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI

Terrible experience with sbi apps

I have latest iOS installed on iphone 14 promax this sbi app is not ready for main stream instead development team release untested version to public to mainly have bitter taste and always disappointing quality of product.
SalamMohammed_04SalamMohammed_04

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI

Works great

This app works great. Usually I am nor a fan of SBI apps and websites. But this one works as expected, does the job.
RJ553RJ553

Response from developer

Dear Customer, we are delighted to know you had a great experience using SBI Authenticator application. We remain committed to delivering the best possible services to you. - Team SBI

Terrible, dysfunctional and potential serious security risk

First thing, when I even opened the app, it requiring disabling WiFi, but the even serious issue is, it tries to detect my sim and shows an unknown number I never had, on confirming it would send my baking information to an unknown number, serious security risk.
shubha07mshubha07m

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI

Does not allow for Registration

The app just does not do anything after providing the username and password for registration. MPIN has been set up correctly. How does the authentication work?
BankUser1098BankUser1098

Response from developer

Dear Customer, The inconvenience caused to you is deeply regretted. The issue has been resolved now. We request you to try again. If you still face any issue kindly write to us at feedback.statebankanywhere@sbi.co.in. We will be happy to assist you on this. - Team SBI

Not working

New app not even registering.
JoJoMalayaleeJoJoMalayalee

Response from developer

Dear Customer, The inconvenience caused to you is deeply regretted. The issue has been resolved now. We request you to try again. If you still face any issue kindly write to us at feedback.statebankanywhere@sbi.co.in. We will be happy to assist you on this. -Team SBI

Aundy

App doesn’t work as expected and it doesn’t even response.
Aundy SAundy S

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI

Pathetic app

Tried to register using netbanking id and password but doesn’t work. Another pathetic app by SBI. Do you have a quality testing team for testing the app before rollout. Fire them immediately.
V-K20V-K20

Response from developer

Dear Customer, The inconvenience caused to you is deeply regretted. The issue has been resolved now. We request you to try again. If you still face any issue kindly write to us at feedback.statebankanywhere@sbi.co.in. We will be happy to assist you on this. -Team SBI

Doesn’t login to register

Seems like no one is testing these apps from SBI, having issues with e-verify and now this app - very poor experience and can’t complete transactions. Need to love to another bank soon.
SenticentiSenticenti

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI

Could give zero if I could

Broke my existing working app and this new app does not register either. Such a shame. It’s a pain to work with SBI
Prudhvi KamalPrudhvi Kamal

Response from developer

Dear Customer, The inconvenience caused to you is deeply regretted. The issue has been resolved now. We request you to try again. If you still face any issue kindly write to us at feedback.statebankanywhere@sbi.co.in. We will be happy to assist you on this. -Team SBI

App doesn’t work at all

Terrible user experience. App fails saying “Unable to generate OTP”. Does the app even get tested before launch?
R@mk1R@mk1

Response from developer

Dear Customer, The inconvenience caused to you is deeply regretted. The issue has been resolved now. We request you to try again. If you still face any issue kindly write to us at feedback.statebankanywhere@sbi.co.in. We will be happy to assist you on this. -Team SBI

Excellent app

Excellent authentication experience
Sechi123Sechi123

Response from developer

Dear Customer, we are delighted to know you had a great experience using SBI Authenticator application. We remain committed to delivering the best possible services to you. - Team SBI

Awesome app

Helps to secure all transactions.
_dead_man__dead_man_

Response from developer

Dear Customer, we are delighted to know you had a great experience using SBI Authenticator application. We remain committed to delivering the best possible services to you. - Team SBI

Not Happy

Gave one star for the app because it did one job perfectly. It de-registered me from old SBISecureOTP app.
But it is not getting registered in the new app.
Now I am not able to get any OTPs and stranded
Chinna DadaChinna Dada

Response from developer

Dear Customer, We regret the inconvenience caused. Kindly update the application to the latest version (2.0) from the App Store and check if the issue is resolved. If the issue persists even after updating, please write to us at feedback.statebankanywhere@sbi.co.in. from your registered email ID, mentioning your registered mobile number or CIF. This will enable us to analyse the issue further and provide the necessary assistance.

Terrible experience

One of the most difficult app to register and to use
Pmarch12Pmarch12

Response from developer

Dear Customer, We regret the inconvenience caused. Kindly update the application to the latest version (2.0) from the App Store and check if the issue is resolved. If the issue persists even after updating, please write to us at feedback.statebankanywhere@sbi.co.in. from your registered email ID, mentioning your registered mobile number or CIF. This will enable us to analyse the issue further and provide the necessary assistance.

What a waste and irritating App it is.

Since last 2-3 months it was working properly now when I am opening the App it asking to update. After updating still it’s asking for update. After uninstalling and again installing same issue persist. Hence, I am not able to perform any action viz. Login, make transactions etc. Now what we have to do? When you are developing an App then why these things are happening.
Show more
007DCJB007DCJB

Response from developer

Dear Customer, We regret the inconvenience caused. Kindly update the application to the latest version (2.0) from the App Store and check if the issue is resolved. If the issue persists even after updating, please write to us at feedback.statebankanywhere@sbi.co.in. from your registered email ID, mentioning your registered mobile number or CIF. This will enable us to analyse the issue further and provide the necessary assistance.

Pathetic app

What’s going on guys? Your scrap isn’t working. It’s saying update app from App Store I did it. After open it prompted same I’m unable to access internet banking give me a way to deregister this scrap
SuyogsinghSuyogsingh

Response from developer

Dear Customer, We regret the inconvenience caused. Kindly update the application to the latest version (2.0) from the App Store and check if the issue is resolved. If the issue persists even after updating, please write to us at feedback.statebankanywhere@sbi.co.in. from your registered email ID, mentioning your registered mobile number or CIF. This will enable us to analyse the issue further and provide the necessary assistance.

Vey bad

Absolutely shocking. How does a multi million banking institution make such an app like this?
mtjermtjer

Response from developer

Dear Customer, We regret the inconvenience caused. Kindly update the application to the latest version (2.0) from the App Store and check if the issue is resolved. If the issue persists even after updating, please write to us at feedback.statebankanywhere@sbi.co.in. from your registered email ID, mentioning your registered mobile number or CIF. This will enable us to analyse the issue further and provide the necessary assistance.

YONO app

Why this app is not supporting YONO mobile and net banking
anurajvanurajv

Response from developer

Dear Customer, the inconvenience caused to you is deeply regretted. Please share device details, registered mobile number along with photo of the error message by writing to feedback.statebankanywhere@sbi.co.in. for further analysis. - Team SBI