pls add keyword filter/block function
Can help filter/remove those useless info/ad
Doesn’t Work
If it works, the scam rate wouldn’t hit this - Scam victims in Singapore have lost around S$3.8 billion since 2020, with a record S$1.1 billion in losses last year.
Useless apps
It’s not helpful at all since the phone number looks genuine. It can’t track a scam call that has been tag to a normal mobile phone number. Wandering what’s the point of using this apps if it has so much limitations in function!
Does not block scam calls
I get about 4 to 5 calle from random US and pakistan numbers. This thing cant block any of those
UNKNOWN numbers used by scammer
Scammers are using caller id non display. Phone shows UNKNOWN number calling. But you cannot report UNKNOWN number in ScamShield
Can upload screenshots
Love that the latest update allow us to upload a screenshot of the message! Makes reporting so convenient.
Unable to upload screenshot
Unable to upload a screenshot under ‘WhatsApp message’.
Useful app that uses crowd sourcing to find scams
more people need to use it and to report scams for it to work well.
Developer should feedback that you can see your reports and have some kind of leaderboard statistics
Developer should feedback that you can see your reports and have some kind of leaderboard statistics
Not sure if working or not
Please show statistics of how many calls were blocked
I have downloaded this app in hopes that it will block calls from known scammer. But i'm still getting many.
To the developer, it would be great if you can put a statistics in the app to show how many times the app has intervened or blocked a known spam call otherwise this is all just a "trust me bro" application...
I have downloaded this app in hopes that it will block calls from known scammer. But i'm still getting many.
To the developer, it would be great if you can put a statistics in the app to show how many times the app has intervened or blocked a known spam call otherwise this is all just a "trust me bro" application...
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Not sure if it actually works in my country
This app is available to download in Costa Rica however I am not sure if the app features like "submitting a report", "call the helpline" and so on actually works for me since it seems to be for Singapore only.
Response from developer
Hi there, ScamShield is currently designed for use in Singapore and works best with local numbers and scam reporting channels. Features like submitting a report or calling the helpline are tailored to Singapore’s anti-scam efforts. We recommend checking with your local authorities for similar tools available in Costa Rica. Stay safe!
Usefulness in the long run
The intention of the app is good but people are not seeing the usefulness of reporting when they don’t know what more can be done because clean numbers can still be obtained easily by scammers. it’s also not user friendly to have to key in the number rather than to have a button to click and report after finding a number suspicious. unless people see the usefulness, very soon people will stop using it altogether.
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Review
I think the intention of the app is very good as it is one of the effective tool to fight against scam. However, for long run, the app will need to be more robust in order to stay relevant. For example, is there anyway to prevent scammer from using the same app to check whether their phone number is blacklisted until they found a clean one to use? Is the app able to utilise the AI features to analyse the scam call and pinpoint them to the relevant officer to bring them into justice? Prevention is good but deterrence could be more effective.
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Away with scams!
Effective in blocking nuisance and scam calls/messages. One of the first apps I install for my family and myself when we get new phones. Thank you Open Government Products for this awesome app. Keep up the great work!
Effective or not really unsure
Can only report numbers that you actually pick up the call. Problem is everyday there are so many unknown phone number calling me and all looks similar example it starts with 8533 and all diferent number and can call every min one shot. How to even report this kind? Not really effective. Because we have no idea if the app will really go and follow u if we reported. They shouldn’t take away the whatsapp deature.
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Doesn’t work as suggested
This app doesn’t seem effective in preventing scam calls (it hasn’t blocked a single one from me despite multiple calls a day) as much as it allows you to report suspected numbers, which it also isn’t effective in categorising.
I checked a number I had reported 4 days ago, which had over 40 more reports since, and it marked it as unknown, not suspicious and not blocked.
A single break through call could greatly affect a vulnerable person, and I don’t see how numbers are allowed to operate when reported, let alone after receiving multiple reports from multiple people
I checked a number I had reported 4 days ago, which had over 40 more reports since, and it marked it as unknown, not suspicious and not blocked.
A single break through call could greatly affect a vulnerable person, and I don’t see how numbers are allowed to operate when reported, let alone after receiving multiple reports from multiple people
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No unknown number reporting function
I receive many unknown calls but cannot report due to no such function available in this app. u expect us to block every unknown calls. then what is the point of this app when we cannot even report using this app. with lots of unknown numbers calls, u expect us to block everytime? what is this app's purpose then? cannot even block unknown numbers and not even one report function for us to report on unknown numbers... this ScamShield is useless...
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unknown callers
There is occasional frequent unknown numbers call in. When you try call back, it will create a pattern of user is busy or call failed after a number of successful call through that lasts for 3-4 secs but without anyone picking up.
Number is as if of abused numbers that is sync in system for incoming calls.
Problem is scamshield disallow such report. Which means such abused numbers will keep coming in, that can create part of mobile malware scheme.
Number is as if of abused numbers that is sync in system for incoming calls.
Problem is scamshield disallow such report. Which means such abused numbers will keep coming in, that can create part of mobile malware scheme.
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Was 5 stars
Seems to no longer really work at filtering anything. All the scam messages come in. The reports don’t seem to make any differences. Many of these SMS come from local numbers. I can report these and see subsequent messages from the exact same numbers. Not sure if anybody actually reads the submissions or if it just goes into a black box to be discarded. Will stop submissions if there is no point to it
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App has slowed down considerably in past few months
The app has become incredibly laggy in the last few months. Each input by me takes a few mins to be processed before allowing the next input. It is very inconvenient to wait so long to report one scan. Please rectify it. Much as I would like to help the scam fighting effort, the app should not make it so frustrating to do so.
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Abit useless app
Despite having the app installed, I am still receiving a few calls from scammers claiming to be from POSB/ICA. Although the number have significantly reduce, the amount of scam calls i receive for the past one week is almost 10, which is an average of 1 scam calls per day. I had to call respective platforms with their official number to verify the authenticity of such calls.
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