Singtel Prepaid hi!App vs ScamShield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Singtel Prepaid hi!App
Manage all your prepaid mobile services conveniently. Track usage, top up plans, and discover exclusive deals and rewards without using your data.
- SIM/eSIM registration and activation
- Balance, usage, and validity tracking
- Plan top-ups and purchases
- Roaming plan activation
- Auto top-up sign-up
- Exclusive offer redemption
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hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips! Use hi!App to: - Register and activate your SIM or eSIM - Track your balance, usage and validity - Top up or buy Ultimate/Data/IDD/Roaming Plans - Activate your roaming plan - Sign up for auto top-up Monthly Plans - Check your inbox for exclusive hi!Surprise offers. Available in English, Mandarin, Bahasa Indonesia and Tamil language.
ScamShield
This app acts as a digital guardian, blocking unwanted scam calls and filtering suspicious SMS messages. It allows users to proactively check potentially harmful links and messages before engagement, and report new scams to aid community protection.
- Block scam calls
- Filter scam SMS
- Check suspicious messages
- Report scams
- Get scam report notifications
- Upload screenshots for analysis
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ScamShield: Your scam-fighting sidekick ScamShield protects you by blocking scam calls, filtering scam SMSes, and letting you check suspicious messages before clicking anything regrettable. Here’s what ScamShield can do: [New] Get notified when a number you reported gets marked as scam-related - When the authorities mark a number you reported as possibly used by scammers, we’ll send you a push notification. You can also view a history of numbers you reported that have been marked as scam-related. Spot a scam before it gets you - Came across a suspicious link, message, or phone number? Paste it in to see if it might be a scam. You can even upload screenshots - works for SMS, WhatsApp, and Telegram too. Block and filter scam calls & SMSes - Follow our quick setup guide to block known scam numbers and filter out sketchy messages. Report suspicious calls, messages, and links - Help the community by reporting scams - with screenshots if you have them. The more we know, the better we can protect everyone. Heads up: Submitting a scam report in the app isn't the same as filing an official police report. If you've been scammed, please file an e-report with the Singapore Police Force. Download ScamShield for yourself and your loved ones - because a little protection goes a long way. We may occasionally prompt you to refresh the ScamShield app, which helps with performance and security. The prompt to refresh will appear when you open the app, and does not require you to visit the App Store to update to the latest version. Feedback? Ideas? Love letters? Tell us at go.gov.sg/scamshield-share-feedback ScamShield is built by Open Government Products, in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC).
Screenshots
Verdict
The clearest difference is rating: Singtel Prepaid hi!App at 4.2 against ScamShield's 3.5. Singtel Prepaid hi!App also leads on ratings volume (280 vs 2) and iOS requirement (13.4 vs 15.1). ScamShield's advantage is review sentiment (45% vs 23%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Singtel Prepaid hi!App holds the better App Store score, 4.2 against 3.5. That said, the two scores are not equally well evidenced: Singtel Prepaid hi!App has 280 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 23% of Singtel Prepaid hi!App's written reviews are positive against 45% of ScamShield's, so the app with the better star average is not the one people write more warmly about.
Singtel Prepaid hi!App ships an update monthly, ScamShield every 2 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | Singtel Prepaid hi!App | ScamShield |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (280 ratings) — better | 3.5 (2 ratings) |
| Positive reviews | 23.2% of reviews | 45.1% of reviews — better |
| Number of ratings | 280 — better | 2 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.4 — better | 15.1 |
| Further details — not scored | ||
| Size | 76 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | Singtel Idea Factory Pte Ltd | Government Technology Agency |
Customer experience
Singtel Prepaid hi!App
ScamShield
Bugs and requests
Singtel Prepaid hi!App
Reported bugs
17 issues- Keyboard freezes and becomes non-functional during eSIM registration
- App crashes when attempting to activate or register eSIM
- Passport photo scanning button doesn't launch camera
- App locks on capital letters during data entry
- Location detection fails - incorrectly reports user not in Singapore
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- OTP input field becomes inaccessible after checking SMS
- App crashes on iOS 15 and higher versions
- Empty page loads on app startup (version 3.7.1)
- Camera permission requirement locks out registration process
- Verification code entry causes app to lock up
- Rewards tab constantly fails with 1-hour retry messages
- Phone number input doesn't accept +65 prefix despite requirement
- App logs out when user checks SMS for OTP code
- Data copy-paste functionality disabled
- Registration option missing from app menu
- Payment processing freezes and doesn't reflect account updates
- Facial recognition fails to match passport photo
Requested features
10 requests- Apple Pay payment option
- Biometric login (fingerprint/face recognition)
- Transaction history and detailed account statements
- Multi-item purchase capability
- Better location detection (GPS-based)
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- SIM expiry extension option
- Offline top-up capability
- Dark mode
- Better error messages and troubleshooting guides
- Improved rewards system
ScamShield
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Singtel Prepaid hi!App
No in-app purchases
ScamShield
No in-app purchases
Questions
Is Singtel Prepaid hi!App free?
Is ScamShield free?
Which has better reviews, Singtel Prepaid hi!App or ScamShield?
Do Singtel Prepaid hi!App or ScamShield have ads?
Which is updated more often, Singtel Prepaid hi!App or ScamShield?
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