Hotlink vs Singtel Prepaid hi!App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hotlink
Manage your mobile plan, access exclusive rewards, and discover entertainment options. This app provides a comprehensive platform for both prepaid and postpaid users to control their accounts, make payments, and find store locations.
- Plan summary and usage tracking
- Exclusive deals and e-vouchers
- Access to streaming services
- Easy bill payments and reloads
- PUK code retrieval
- Store locator
- Personalized internet deals
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Maximise your Hotlink experience today! This all-new experience has been made to cater to YOU and your everyday needs. Whether for Hotlink Prepaid or Hotlink Postpaid, get everything you need now in one all-new & improved app. POSTPAID & PREPAID • Plan Summary: View your balance and stay informed about your internet usage. • Hotlink Rewards: Enjoy FREE deals from over 300 popular brands everyday from food & beverage, health & beauty, shopping, travel, entertainment and more! • Maxis TV: Gain access to the best of entertainment available on Viu, Sooka, iQiYi and more • Lifestyle: Don’t miss out on exclusive promos just for you. • E-Statement: Check your transaction activity with ease • Payment methods: Pay bill & reload with credit/debit card, online banking, & e-Wallets such as GrabPay, TouchnGo eWallet and Boost. • PUK code: Check for your code in a few taps. • Store Locator: Find your nearest Hotlink Store hassle-free. • Manage your Account: Everything you need to manage your Hotlink plan. • Contact Us: Get in touch easily with us for any concerns, questions or feedback Exclusively for PREPAID • Hotlink Rewards: There’s even more savings with our exclusive e-Vouchers when you purchase with your credit. • HotlinkMU: Purchase your personalised internet deals with HotlinkMU. • Top Up: Stay tuned to special offers giving you cashback when you top up. • Internet Passes: Check your internet usage and purchase internet passes. • Add-On: Purchase hotspot passes or extended validity for your sim. Exclusively for POSTPAID • Billing information: Credit Limit, Bill Cycle, Unbilled Amount • Direct Debit: Enable via app • Manage my WiFi - Manage your WiFi with ease! GET IN TOUCH Feel free to call us toll-free at 1300-820-120 or dial 123 from your mobile for any enquiries or check out selfserve.hotlink.com.my To learn more about the all new Hotlink All-in-One App, simply head to https://www.hotlink.com.my/en/services/mobile-app/ Don’t forget to enable push notifications to get notified on our latest offers. If you like using the Hotlink App, please rate us on your app store Works best with iOS 18 and above.
Singtel Prepaid hi!App
Manage all your prepaid mobile services conveniently. Track usage, top up plans, and discover exclusive deals and rewards without using your data.
- SIM/eSIM registration and activation
- Balance, usage, and validity tracking
- Plan top-ups and purchases
- Roaming plan activation
- Auto top-up sign-up
- Exclusive offer redemption
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hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips! Use hi!App to: - Register and activate your SIM or eSIM - Track your balance, usage and validity - Top up or buy Ultimate/Data/IDD/Roaming Plans - Activate your roaming plan - Sign up for auto top-up Monthly Plans - Check your inbox for exclusive hi!Surprise offers. Available in English, Mandarin, Bahasa Indonesia and Tamil language.
Screenshots
Verdict
The clearest difference is ads: Singtel Prepaid hi!App at none against Hotlink's shown. Singtel Prepaid hi!App also leads on monetization model (free vs free with in-app purchases) and rating (4.2 vs 3.9). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Singtel Prepaid hi!App holds the better App Store score, 4.2 against 3.9. Both are backed by a comparable volume of ratings — 219 and 280 respectively. Written reviews point the same way: 17% of Hotlink's written reviews are positive against 23% of Singtel Prepaid hi!App's.
Hotlink ships an update every 3 weeks, Singtel Prepaid hi!App monthly. Both last shipped on November 6, 2026.
| Parameter | Hotlink | Singtel Prepaid hi!App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (219 ratings) | 4.2 (280 ratings) — better |
| Positive reviews | 17.4% of reviews | 23.2% of reviews — better |
| Number of ratings | 219 | 280 — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 214 MB | 76 MB |
| Age rating | 12+ | 4+ |
| Developer | Maxis Mobile | Singtel Idea Factory Pte Ltd |
Customer experience
Hotlink
Singtel Prepaid hi!App
Bugs and requests
Hotlink
Not enough reviews yet to summarise bugs or requests.
Singtel Prepaid hi!App
Reported bugs
17 issues- Keyboard freezes and becomes non-functional during eSIM registration
- App crashes when attempting to activate or register eSIM
- Passport photo scanning button doesn't launch camera
- App locks on capital letters during data entry
- Location detection fails - incorrectly reports user not in Singapore
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- OTP input field becomes inaccessible after checking SMS
- App crashes on iOS 15 and higher versions
- Empty page loads on app startup (version 3.7.1)
- Camera permission requirement locks out registration process
- Verification code entry causes app to lock up
- Rewards tab constantly fails with 1-hour retry messages
- Phone number input doesn't accept +65 prefix despite requirement
- App logs out when user checks SMS for OTP code
- Data copy-paste functionality disabled
- Registration option missing from app menu
- Payment processing freezes and doesn't reflect account updates
- Facial recognition fails to match passport photo
Requested features
10 requests- Apple Pay payment option
- Biometric login (fingerprint/face recognition)
- Transaction history and detailed account statements
- Multi-item purchase capability
- Better location detection (GPS-based)
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- SIM expiry extension option
- Offline top-up capability
- Dark mode
- Better error messages and troubleshooting guides
- Improved rewards system
In-app purchases
Hotlink
No in-app purchases
Singtel Prepaid hi!App
No in-app purchases
Questions
Is Hotlink free?
Is Singtel Prepaid hi!App free?
Which has better reviews, Hotlink or Singtel Prepaid hi!App?
Do Hotlink or Singtel Prepaid hi!App have ads?
Which is updated more often, Hotlink or Singtel Prepaid hi!App?
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