My Singtel app vs ScamShield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Singtel app
Manage your mobile services, pay bills, and shop for deals all in one app. Monitor data usage, check recontract eligibility, and subscribe to roaming plans. Enjoy exclusive rewards and get in-app support.
- Monitor mobile data, talktime, and SMS usage
- Pay bills securely and view past bills
- Shop for products, deals, and roaming plans
- Access exclusive monthly rewards and deals
- In-app chat support and appointment booking
- Check recontract eligibility
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My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
ScamShield
This app acts as a digital guardian, blocking unwanted scam calls and filtering suspicious SMS messages. It allows users to proactively check potentially harmful links and messages before engagement, and report new scams to aid community protection.
- Block scam calls
- Filter scam SMS
- Check suspicious messages
- Report scams
- Get scam report notifications
- Upload screenshots for analysis
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ScamShield: Your scam-fighting sidekick ScamShield protects you by blocking scam calls, filtering scam SMSes, and letting you check suspicious messages before clicking anything regrettable. Here’s what ScamShield can do: [New] Get notified when a number you reported gets marked as scam-related - When the authorities mark a number you reported as possibly used by scammers, we’ll send you a push notification. You can also view a history of numbers you reported that have been marked as scam-related. Spot a scam before it gets you - Came across a suspicious link, message, or phone number? Paste it in to see if it might be a scam. You can even upload screenshots - works for SMS, WhatsApp, and Telegram too. Block and filter scam calls & SMSes - Follow our quick setup guide to block known scam numbers and filter out sketchy messages. Report suspicious calls, messages, and links - Help the community by reporting scams - with screenshots if you have them. The more we know, the better we can protect everyone. Heads up: Submitting a scam report in the app isn't the same as filing an official police report. If you've been scammed, please file an e-report with the Singapore Police Force. Download ScamShield for yourself and your loved ones - because a little protection goes a long way. We may occasionally prompt you to refresh the ScamShield app, which helps with performance and security. The prompt to refresh will appear when you open the app, and does not require you to visit the App Store to update to the latest version. Feedback? Ideas? Love letters? Tell us at go.gov.sg/scamshield-share-feedback ScamShield is built by Open Government Products, in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC).
Screenshots
Verdict
The clearest difference is rating: My Singtel app at 4.0 against ScamShield's 3.5. My Singtel app also leads on ratings volume (2.1K vs 2) and update cadence (every 3 weeks vs every 6 weeks). ScamShield's advantage is review sentiment (45% vs 23%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Singtel app holds the better App Store score, 4.0 against 3.5. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 23% of My Singtel app's written reviews are positive against 45% of ScamShield's, so the app with the better star average is not the one people write more warmly about.
My Singtel app ships an update every 3 weeks, ScamShield every 6 weeks. The most recent releases landed on September 20, 2026 and August 16, 2026 respectively.
| Parameter | My Singtel app | ScamShield |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2.1K ratings) — better | 3.5 (2 ratings) |
| Positive reviews | 22.9% of reviews | 45.1% of reviews — better |
| Number of ratings | 2.1K — better | 2 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 74 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Singtel Idea Factory Pte Ltd | Government Technology Agency |
Customer experience
My Singtel app
ScamShield
Bugs and requests
My Singtel app
Reported bugs
4 issues- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity
Requested features
4 requests- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users
ScamShield
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Singtel app
No in-app purchases
ScamShield
No in-app purchases








