My Singtel app vs My SIMBA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Singtel app
Manage your mobile services, pay bills, and shop for deals all in one app. Monitor data usage, check recontract eligibility, and subscribe to roaming plans. Enjoy exclusive rewards and get in-app support.
- Monitor mobile data, talktime, and SMS usage
- Pay bills securely and view past bills
- Shop for products, deals, and roaming plans
- Access exclusive monthly rewards and deals
- In-app chat support and appointment booking
- Check recontract eligibility
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My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
My SIMBA
Manage your mobile account and services conveniently on the go. This easy-to-use application provides quick control over your products through a sleek interface, offering immediate access to usage, balance, and profile management.
- Manage SIMBA account and services
- Monitor mobile usage
- Check account balance
- Manage user profile
- Sleek and easy-to-use interface
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My SIMBA is a one-stop-shop to help you manage your SIMBA account and services on the go! Our brand-new app is easy to use, giving you quick control of your SIMBA products through our sleek interface. With a range of features right at your fingertips, SIMBA gives you immediate access to: • Your mobile usage • Account Balance • Manage your profile and more Keep an eye out for regular updates as we're continually looking for ways to improve the app.
Screenshots
Verdict
The clearest difference is rating: My Singtel app at 4.0 against My SIMBA's 1.5. My Singtel app also leads on ratings volume (2.1K vs 22) and review sentiment (23% vs 8%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Singtel app holds the better App Store score, 4.0 against 1.5. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 23% of My Singtel app's written reviews are positive against 8% of My SIMBA's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.
| Parameter | My Singtel app | My SIMBA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2.1K ratings) — better | 1.5 (22 ratings) |
| Positive reviews | 22.9% of reviews — better | 7.6% of reviews |
| Number of ratings | 2.1K — better | 22 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 74 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Singtel Idea Factory Pte Ltd | SIMBA TELECOM PTE. LTD. |
Customer experience
My Singtel app
My SIMBA
Bugs and requests
My Singtel app
Reported bugs
4 issues- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity
Requested features
4 requests- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users
My SIMBA
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Singtel app
No in-app purchases
My SIMBA
No in-app purchases
