Schlage Mobile Access User Reviews

What users say

Top reviews

Doors don’t show up

Half the time I am standing in front of the door and it’s not in the list

Ridiculous app

Not user friendly at all

Need better help

The UI is bare bones with no instructions. Went online and still couldn’t find info. I was trying to figure out how to change doors. Didn’t know you just have to be close to a door and restart the App!

Door not opening

It says access granted but the door won’t open

Multiple

Should be good seen only my appointment instead of a whole building options

Not great

Improve frequently used options. Pulls up too many irrelevant options, even locks on different floors, locks without access

Perfect

Absolutely Great And Easy App When I Don’t Want To Scramble For Keys Easy Access !

No es estable

A veces no reconoce el dispositivo

Key fob

Some days work, some days doesn’t work and have to wait for next day and try all over again.

Works Better

So Mich, Better! Way Better Than Before. The Old Wayne, Would’ve said, “Hey Garth I’m Still Waiting for Access Granted. No Stairway…Denied!
Nope, Not Anymore

Very convenient!

The access to my room and the front door and I appreciated the security to my hotel and room.

A-1 app

No complaints

Noble Wallet Support

Not being able to add access codes to mobile wallets makes using this app a painful experience.

User friendly and easy to use

I love this app. I wouldn’t classify myself as a technologically advanced person, and this app is very easy to use.

Misses Apple Watch app

Developers should add Apple Watch compatibility

3 weeks without a keycard 😔

I spent 3 WEEKS without a key card to my dorm and then my GLORIOUS KING “The I.T guy” told me I can just use the app so now I no longer need to worry about losing my card this I why I rate this app 5 STARS!!!

App Crashes, just when you need it most

This system is used to gain access to the station at a volunteer fire department. The app crashes just as you attempt to signal a door to open. Tried reinstalling the app, but the process stalls and now the app won’t open. Running Apple iOS with current version.

Needs Full Apple Wallet Support

Needs support to add mobile credentials to apple wallet (not just employee badges).

Great if you want to lock out your tenants

My apartment complex recently installed these. They do not work. All they do is send me the link to redownload it over and over again. I’ve been locked out of the gym for over a month and getting ready to sue my complex for failure to provide a promised amenity. Rent is too expensive for this.

Would like to be able to Lock as well

It’s a very convenient aspect of the apartment, however, I would like to be able to lock the door as well. If I can’t lock the door with the app, then I have to take my keys still and there’s no point.