Bonus points offer
Was not allowed to use bonus points offer on this order. Why??? Ordered a giant turkey original as always. I’m very disappointed.
Disappointing
Ordered double cheese pizza and it was overcooked, very minimal amount of sauce, and a very thin layer of cheese. Please do better!
Love Schlotzsky’s
Love the sandwiches, friendly service & rewards.
Worthless
This app is a joke
3% Service Fee to Pickup Order
Almost ordered today but saw the app nickel and dimes with fees. I shouldn't have to pay a fee to pick up my order. Delivery I can understand but not pick up.
App needs revamping!
$5 pizza after 5 on weekends would not apply to my online order. I was overcharged.
Review
Awesome app! Loved being able to get a free sandwich today!
Bring it back
The chicken and dumplings was the best thing that went with the sandwiches. Please bring it back! It’s not the same without it!!
Pizza Wednesday 🍕
BOGO 💪👏🥳🫶🏻
Cleanliness
This place is so nice and clean. The atmosphere is amazing.
Pick up window
Your Lufkin, Tx store is always on point! The lady at the Drive Thru was so kind and so sweet! Your Lufkin store is always get my orders right. I usually don’t go inside due to I have a special needs child that and she does not do well in restaurant settings so we mainly utilize Drive Thrus if available. The amount of meat on the sandwiches is definitely worth every dime!! I can’t wait to go back!!
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Extra Charge
Crazy that we receive a surcharge for using this app. Get with it Schlotzsky’s. I’m saving you time and money by ordering on the app.
connection issues
I don’t think I’ve ever seen an app before that required you to connect to Wi-Fi in order to use it. Most apps worked perfectly fine off cell service.
goated
california chicken and avocado flatbread is peak🥹
So frustrating
This is the 3rd time I’ve tried to scan rewards on the app. All it allows me to do is log in and order food. No other choice, no menu besides setting a location and choosing a time to order food. Horrible site.
Love it
Like it more.
App is expensive
App adds all kinds of fees that DoorDash and others don’t. I don’t like adding another meal’s worth of fees and charges onto my order. The only reason I didn’t use DoorDash is because they didn’t have all the salads listed which forced me to use their app.
App functionality is mostly good so that’s a plus.
App functionality is mostly good so that’s a plus.
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Sandwiches
Missed a bag of chips
Rewards problems
The app itself is nice to navigate and easy to use but has some problems. With the few times I have used it, the rewards system has some problems with orders down through the app. My first order did not award me the full points for my order. And my second order awarded me zero of the points it should have. Support has been slow to reply, (almost 3 days after I initially made a support request to reply) and has informed me that only an itemized receipt with a barcode to give me my rewards point, which I don’t have since it was a mobile order that was already prepaid. This has been a nightmare for a rewards system that should have automatically applied the points to my account from mobile orders to begin with.
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Worst reward app ever
All you can do is select delivery or pickup. No home page to add rewards or bar code to scan. Completely useless app
