Vehicle Location
Still not able to get the vehicles address using the app. Surely that’s the point of using a tracker. Really bad, especially as this is not the first time I have raised this issue!!
Vehicle Location
Despite notifying you several times, it still not possible to get an address of a vehicle when you click on it!!
Phone tag not working
Great app and easy to use but needs to fix the phone tag as it never worked since I subscribed and downloaded the app. Phone customer service but wasn’t able to fix it. Needs someone who knows how to fix the issue.
Great app so far
I’ve recently got it installed in my car and have been using it for almost a month now. I find it to be really useful as it shows be exactly where my car is parked, it shows if it’s in IDL and also shows the speed during a journey.
One thing I request is if the scorpion team can create a widget so I can have it on my front screen rather than looking for it through the app.
One thing I request is if the scorpion team can create a widget so I can have it on my front screen rather than looking for it through the app.
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Lot of alerts default to Contextual speed
Tracking great, alerts not so.
Have had this for over a year with varying success. Battery monitoring and tracking, journey history are excellent.
However today, as my car was being repaired, I decided to set up geofences. Managed this no problem. When set up Geofence Entry, Geofence Exit and Ignition upon saving the all defaulted to contextual speed.
Multiple attempts same result. Did not try other alert types as this should be Scorpion Tracks job.
emailed tech support. Will update upon reply.
Have had this for over a year with varying success. Battery monitoring and tracking, journey history are excellent.
However today, as my car was being repaired, I decided to set up geofences. Managed this no problem. When set up Geofence Entry, Geofence Exit and Ignition upon saving the all defaulted to contextual speed.
Multiple attempts same result. Did not try other alert types as this should be Scorpion Tracks job.
emailed tech support. Will update upon reply.
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When I’m out
I recently went out in my vehicle, parked it and went for a walk.
On checking the app to ensure the vehicle was safe it was showing that the vehicle was still at my home. Have I got something wrong in my settings?
On checking the app to ensure the vehicle was safe it was showing that the vehicle was still at my home. Have I got something wrong in my settings?
Amazing app
Very good app without doubt
2.4.1 update terrible
Following 2.4.1 my tracker now kicks me out and shuts down the app when I click on ‘My Vehicle’
Good app now gone rogue. Was the release tested.
Hard reset iPhone. Deinstalled and reinstalled app. Same problem.
Needs fixing urgently!
Good app now gone rogue. Was the release tested.
Hard reset iPhone. Deinstalled and reinstalled app. Same problem.
Needs fixing urgently!
Useless
Save your time and money. Had scorpion S5 tracker installed and had to call them every day for a week to say the app didn’t work. Kept being given excuses, had engineer come out just to say he was told it was an update needed which they done and still didn’t work. Ended up with a different brand which works great now. So frustrating.
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Frustrating App for an Expensive Tracker
I recently had the Scorpion tracker installed in my car, which cost me quite a lot of money, so I expected a much better experience—especially with the app.
Unfortunately, I’ve found the app to be extremely poorly designed and difficult to use. Out of all the apps I’ve ever downloaded, this is by far the most frustrating. The fact that you can’t even see or access the app properly on your phone and have to go back through the App Store each time to use it is ridiculous.
If I had known the app would be this bad, I honestly would have reconsidered getting the immobiliser installed in the first place. It’s really disappointing, especially when you’re paying for a service that includes ongoing monitoring and functionality via the app. And after reading reviews (which I only looked at after experiencing issues myself), I realise I’m not the only one who feels this way.
The product may have potential, but the lack of app support and functionality completely lets it down. If it didn’t come with a subscription, I wouldn’t have even bothered continuing with it. I regret choosing this system based on how unusable the app is.
Unfortunately, I’ve found the app to be extremely poorly designed and difficult to use. Out of all the apps I’ve ever downloaded, this is by far the most frustrating. The fact that you can’t even see or access the app properly on your phone and have to go back through the App Store each time to use it is ridiculous.
If I had known the app would be this bad, I honestly would have reconsidered getting the immobiliser installed in the first place. It’s really disappointing, especially when you’re paying for a service that includes ongoing monitoring and functionality via the app. And after reading reviews (which I only looked at after experiencing issues myself), I realise I’m not the only one who feels this way.
The product may have potential, but the lack of app support and functionality completely lets it down. If it didn’t come with a subscription, I wouldn’t have even bothered continuing with it. I regret choosing this system based on how unusable the app is.
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Latest update
DO not update to latest app, will not open the app now
Need adjustable low voltage value please
I would like an adjustable the low voltage value as it comes on the dash before you alert me.
Can you also get front screen voltage inline with the actual voltage of the vehicle - example is that in the detail the voltage is 13.2 after a charge but front screen shows 12.5- this is critical to monitoring a vehicle that is not used daily
Can you also get front screen voltage inline with the actual voltage of the vehicle - example is that in the detail the voltage is 13.2 after a charge but front screen shows 12.5- this is critical to monitoring a vehicle that is not used daily
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Awful app
The app needs a complete overhaul.
While all the necessary information is present, it's either poorly connected or buried in illogical sub-menus within the settings. The user experience could be significantly improved by differentiating between domestic and fleet users. This separation would allow for more optimized and user-friendly pathways and layouts tailored to the distinct needs of these two user groups.
As a new user, one of my main frustrations is the inability to view a live status of my immobilizer. I purchased this app for peace of mind, expecting to check this status before bed, only to discover that the data isn't live and therefore doesn't provide accurate information. Additionally, the ability to add widgets for my phone home screen would be a huge added bonus, providing quick access to key features and improving overall usability.
While all the necessary information is present, it's either poorly connected or buried in illogical sub-menus within the settings. The user experience could be significantly improved by differentiating between domestic and fleet users. This separation would allow for more optimized and user-friendly pathways and layouts tailored to the distinct needs of these two user groups.
As a new user, one of my main frustrations is the inability to view a live status of my immobilizer. I purchased this app for peace of mind, expecting to check this status before bed, only to discover that the data isn't live and therefore doesn't provide accurate information. Additionally, the ability to add widgets for my phone home screen would be a huge added bonus, providing quick access to key features and improving overall usability.
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Mileage issue
Mileage is no longer showing on each trip, appears as 0.0miles even though it is tracking the vehicle’s journey. Please fix this.
Push Notifications Delayed and silent
What good are alerts when they are delayed (which may be due to poor signal) and silent. If my car was being stolen I would like my phone to tell me quickly and loudly! Please add notification sounds and iOS critical alerts!
Latest update created more issues
Latest update has caused a few issues, odometer defaults to km and will not stop on miles. App alerts on phone when no longer connected to car but only opens up to map with no message.
Bdicko
Excellent service and so reassuring would highly recommend this to anyone no matter what car you have
Not working
Have 3 vehicles on tracking
Had nothing but problems with them
2 not working properly today
Not happy paying nearly £400 for a bad service
Had nothing but problems with them
2 not working properly today
Not happy paying nearly £400 for a bad service
Top Class Service
I’d highly recommend the Scorpion S5, service and response are second to none even when I’ve forgot to pair my phone
New customer
Superb service from start to finish
Pleasure to be secured by this company
Many thanks
Pleasure to be secured by this company
Many thanks
