Scotia Insurance User Reviews

Scotia Insurance
Scotia Insurance
Intact Financial Corporation

Customer Experience

Positive experience30.9% of reviews
Neutral11.3% of reviews
Negative experience57.7% of reviews

~ Based on 97 written reviews from the US App Store.

What users say

Is Scotia Insurance Safe?

Scotia Insurance appears safe based on user ratings. AppsHunter Safety Score for Scotia Insurance is 86/100.

This assessment is based on 40 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
0.0% of ratings suggest some concerns
7.5% of ratings point to a risky experience

~ Based on 40 App Store ratings for Scotia Insurance.

Is Scotia Insurance Legit?

Scotia Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Scotia Insurance is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

On palm

It’s amazing and easy to use

Good one

Thanks

Exceptional Service

I had a fantastic experience with Scotia Insurance. The customer service team was excellent, providing clear and timely information throughout the entire process of getting my policies. They truly listened to my needs and offered flexible pricing that fit my budget perfectly. I highly recommend them for their professionalism and efficiency!
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New update sucks

Now it won’t work unless I purchase a fancier phone. I guess I won’t be using this app anymore

Cut me off on insurance

Cut me off on insurance because I didn’t fill out a survey in time so they canceled me

The Apps are great

The apps are great but attitude without consideration will lose customers.

Support

I can’t email you guys and don’t want to stay on hold but your app keeps timing out and I can’t even reset the password

It's a great program

If only it were modified, because the traffic congestion always causes brake pressure issues. And he deducts a star from my score, of course, because I have to stop a lot during rush hour.

Insufficient information

Although my policies are linked. The app only shows one policy

Premiums are high!!!

1. I am writing to express my disappointment with my current premium rates. Despite being a loyal customer for two years with a clean driving record—free of any points or citations—my rates remain unjustifiably high. A lot of other companies have best deals .. give it a try!
2. Furthermore, my recent experience with customer service was highly frustrating; rather than assisting me in correcting a minor error, the interaction only added to my dissatisfaction."
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Misleading

Not user friendly. Supposedly able to view digital insurance card but unable to do so.

Very convenient app

I would say the overall experience and design of the app makes it very easy to use.

Issues
Background location services kills the phone battery. A dedicated device should be a future solution instead of an app that consumes the device battery even when not using your vehicle.

Constant login requirement

The app terminates login session after couple hours. Remember me does not work. So almost every time you want to open the app you need to enter your credentials. This drives me crazy

Very convenient app

I would say the overall experience and design of the app makes it very easy to use.

Application peu fiable

On a souvent de la difficulté à corriger le trajets erronés.

Ma conduite pas facile !!!

Cette application est peu fiable, plusieurs fois par année on ne peut ajuster les trajets. Il faut perdre un temps précieux à appeler pour faire corriger les erreurs de trajets.

Jo

Très utile

Won’t allow me to change drivers

I carpool to work quite often so I need to be able to change when I am the passenger. It has allowed me to do that many times in the past, but since the last update, it is no longer allowing me to do that. Unfortunately, one of my carpooling people is not the best driver, so now this is going on my record. Please fix the glitch that is causing me not to be able to change this.
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Service Manager

Great Customer Service!

Stop logging me out of my account

Literally every time i go on this damn app it’s like “oh we realized you left so we logged you out” when for the first week of having it i was always logged in when i opened it. Why is this an issue now? and can y’all please for the love of god knock it off!