Great app
Very informative and helpful
System
I am paying the insurance buy restricted me to authorized decision without my wife. Unfair insurance, expensive and not reliable.
Biased to hurt customers and help BNS
This app is wildly inconsistent. It will say you sped when you didn’t. You can drive 6 hours and if you have to break hard as you’re pulling into your driveway the app says your ENTIRE trip was “not smooth.” It will constantly say you didn’t break smooth even if you drive perfectly. Drive 100 perfect trips, have two hard breaks and your stats fall off a mount and good luck recovering. You can have all your stats above 95 per cent and the app will say your next rate “could increase due to driving habits”
By far, the most biased, inconsistent, and straight up incorrect use of data that is underscored by the pitiful savings you get by allowing the app to track you. Absolutely terrible.
By far, the most biased, inconsistent, and straight up incorrect use of data that is underscored by the pitiful savings you get by allowing the app to track you. Absolutely terrible.
Show more
Great option for driving feedback
I actually enjoy using this app. I did not think I was gonna use it, but it was actually really helpful when I purchased a new vehicle.
😡
No matter how carefully I drive, the Scotiabank insurance app always shows my smoothness score at zero. In my opinion, this app is a total fraud. It feels like they've set it up this way so they can keep our insurance rates high. It isn't perfect
—even with careful driving, the app should reflect at least some smoothness in acceleration and braking, but it constantly stays at zero.😡😡😡
—even with careful driving, the app should reflect at least some smoothness in acceleration and braking, but it constantly stays at zero.😡😡😡
Show more
On palm
It’s amazing and easy to use
Good one
Thanks
Exceptional Service
I had a fantastic experience with Scotia Insurance. The customer service team was excellent, providing clear and timely information throughout the entire process of getting my policies. They truly listened to my needs and offered flexible pricing that fit my budget perfectly. I highly recommend them for their professionalism and efficiency!
Show more
New update sucks
Now it won’t work unless I purchase a fancier phone. I guess I won’t be using this app anymore
Cut me off on insurance
Cut me off on insurance because I didn’t fill out a survey in time so they canceled me
The Apps are great
The apps are great but attitude without consideration will lose customers.
Support
I can’t email you guys and don’t want to stay on hold but your app keeps timing out and I can’t even reset the password
It's a great program
If only it were modified, because the traffic congestion always causes brake pressure issues. And he deducts a star from my score, of course, because I have to stop a lot during rush hour.
Insufficient information
Although my policies are linked. The app only shows one policy
Premiums are high!!!
1. I am writing to express my disappointment with my current premium rates. Despite being a loyal customer for two years with a clean driving record—free of any points or citations—my rates remain unjustifiably high. A lot of other companies have best deals .. give it a try!
2. Furthermore, my recent experience with customer service was highly frustrating; rather than assisting me in correcting a minor error, the interaction only added to my dissatisfaction."
2. Furthermore, my recent experience with customer service was highly frustrating; rather than assisting me in correcting a minor error, the interaction only added to my dissatisfaction."
Show more
Misleading
Not user friendly. Supposedly able to view digital insurance card but unable to do so.
Very convenient app
I would say the overall experience and design of the app makes it very easy to use.
Issues
Background location services kills the phone battery. A dedicated device should be a future solution instead of an app that consumes the device battery even when not using your vehicle.
Issues
Background location services kills the phone battery. A dedicated device should be a future solution instead of an app that consumes the device battery even when not using your vehicle.
Constant login requirement
The app terminates login session after couple hours. Remember me does not work. So almost every time you want to open the app you need to enter your credentials. This drives me crazy
Very convenient app
I would say the overall experience and design of the app makes it very easy to use.
Application peu fiable
On a souvent de la difficulté à corriger le trajets erronés.
