ScreenApp User Reviews

Customer Experience

Positive experience40.5% of reviews
Neutral0.0% of reviews
Negative experience59.5% of reviews

~ Based on 42 written reviews from the US App Store.

What users say

Is ScreenApp Safe?

ScreenApp: AI Voice Recorder appears mostly safe based on user ratings. AppsHunter Safety Score for ScreenApp is 80/100.

This assessment is based on 107 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.6% of ratings point to a safe experience
0.9% of ratings suggest some concerns
21.5% of ratings point to a risky experience

~ Based on 107 App Store ratings for ScreenApp.

Is ScreenApp Legit?

ScreenApp: AI Voice Recorder appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ScreenApp is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Broken

I used it once in the second I go to open it again. It refuses to open. It’s just frozen. This is ridiculous. I want my money back.

Trop de bug

Cela fait maintenant deux mois que j’utilise l’application, je n’ai pas arrêté d’avoir des bugs dans la récupération de mes enregistrements dans la retranscription des éléments. J’ai déjà fait deux réclamations. La première a été résolue. La deuxième reste sans réponse. Et là je me retrouve avec deux enregistrements de réunion que je ne peux pas récupérer parce que l’outil a planté. La première fois le service client était plutôt réactif et à trouver une solution au bout d’une semaine la fois suivante, je n’ai pas eu de réponse, il y a d’autres applications beaucoup plus fiable qui ne nous laissent pas en plan pour récupérer les synthèses de réunion.
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Useless

Why do you have to buy a subscription to upload media. Mind blown.

Transcribe

It takes a long time to transcribe.

The Ai tool I didn’t know I needed

I do not usually take the time to write reviews, but this one earned it.

ScreenApp has quietly become one of the most valuable tools in my day to day workflow. It records my live meetings without friction. It captures conversations clearly. It gives me transcripts that actually make sense. And it allows me to revisit key moments without scrambling through notes or relying on memory.

What really stands out is how simple it is. I open it, it works. No drama. No confusion. No complicated setup. It just does what it promises. That alone puts it ahead of most apps out there.

I also use it the way I would use Loom. I can record my screen, explain ideas, train my team, and send clear communication without having to schedule another call. That has saved me hours every single week. If you lead a team or manage projects, you know how valuable that is.

Another feature I love is being able to record YouTube videos. There are times when I want to study something, reference it later, or share a clipped insight with someone on my team. ScreenApp makes that easy and organized.

The AI behind it is what really separates it from everything else. It does more than just record. It helps me think. It pulls out key points. It helps me see what was actually said instead of what I thought was said. That alone improves decision making.

If you are in business, sales, leadership, content creation, or even just someone who values clarity, this app is worth having. It removes friction. It creates leverage. And it keeps important conversations from slipping through the cracks.

There are a lot of AI tools out there right now. Most of them overpromise. This one delivers.
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Response from developer

Thank you so much — this genuinely made our day. We work hard to make ScreenApp quietly useful and it means a lot to hear it's landing that way. More good things coming!

Transcript

Only worked once which was amazing for the one time it worked and the rest it did not

Response from developer

Thank you for the honest feedback. Inconsistent transcription is frustrating and we've made significant reliability improvements in recent updates. If you're still having issues, support@screenapp.io will help troubleshoot your specific setup.

Don’t waste your time

It doesn’t work. At all. Ever.

Response from developer

We're sorry to hear this. If the app wasn't functioning, that's on us. Please reach out to support@screenapp.io — we want to understand what went wrong and make it right.

Disappointed

Tried to charge me 228 dollars without my consent within the first week of trial I had emailed to discontinue this from the first day.

Response from developer

Thank you for your feedback, and we're truly sorry for your experience. We've fundamentally changed how ScreenApp works — we now offer a genuinely free tier with no surprise charges. If you were billed unexpectedly, please email support@screenapp.io and we'll make it right immediately.

Bad!

not even 5 minutes in and we get a free trial? we cant even skip this. 8.33 per month! all the ratings on the app is fake. This also uses ai! they say that ai is gonna take over but all it does is literally nothing! We should have no such thing for a free trial. The ratings are just from the developers. and so on. please don’t play this.
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Response from developer

We hear you and we're sorry. The trial experience you described was a real problem and we've since rebuilt our pricing model entirely — there's now a free tier with no credit card required. We'd genuinely love for you to try it again. Reach us at support@screenapp.io anytime.

BE VERY VERY VERY CAREFUL OF THIS APP

This app is an absolute Bandit, Day light robbery
They would have hidden ways to get you sign up and then charge exorbitant amount of 1 year subscription without you even knowing that
Their service will absolutely not resolve anything for you.


I wish i could give 0 rating but that option is not there
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Response from developer

We're truly sorry for what you experienced. Unexpected charges are never acceptable and we've completely overhauled our monetisation — no more hidden subscriptions or aggressive upsells. If you were charged unfairly, please contact support@screenapp.io and we will refund you. We understand if trust is broken, but we're committed to doing better.

SCAM

SCAM

Response from developer

We're sorry you felt this way. We've made significant changes to how ScreenApp works — there's now a free tier with transparent pricing and no surprise charges. If you'd like to give it another try, we're confident the experience will be different. Email support@screenapp.io with any concerns.

Don’t even bother

This app is a scam.

Response from developer

We understand why you felt that way and we're sorry. We've fundamentally changed our approach — ScreenApp now has a proper free tier with no hidden charges. If you were affected by unexpected billing, please reach out to support@screenapp.io and we'll resolve it.

Literally can't do anything

This is utterly useless, they want $99 per year and it can't even do what I want. I just want to translate the audio of a video to English and no one can do that. This was recommended to me by AI, which was not one of the options in your stupid questionnaire at the start. Literally utterly useless, this app did absolutely nothing. And then they want $99 a year to do nothing. Thanks for nothing.
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Response from developer

Thanks for the honest feedback. You're right that translation is a premium feature — we should make that clearer before you get deep into the flow. We've reworked the onboarding to show what's free vs paid upfront. If you want to try the translation feature, reach out to support@screenapp.io and we'll set you up.

Scam

hati-hati untuk semuanya, jika kalian mencoba aplikasi ini atau bisa disebut hanya trial, lebih baik jangan, karena ketikan kalian mendaftar dan mencobanya, bulan selanjutnya uang kalian akan tiba2 ditarik senilai 168USD dari akun bank yang kalian kaitkan, setelah dilihat ternyata 168USD itu adalah paket berlangganan setaun, jadi lebih baik kalian pikir2 lagi untuk menggunakannya
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Uselsss

Usless

Dishonest company, not worth it

This is one that is not worth the trouble. They will offer you a free trial, but buyer beware, you will be billed before it has even ended and they will refuse to refund. Not worth the trouble.

Response from developer

You're right to call this out — billing before a trial ends is not acceptable and we've fixed this. Our pricing model has been completely rebuilt with a genuine free tier and honest upfront costs. If you were charged, please email support@screenapp.io for a full refund.

Terrible

Does nothing but ask to upgrade.

Response from developer

Sorry about that experience. We've reworked the free tier so there's more you can do before hitting an upgrade prompt. If you'd like to give it another go, we think you'll find it a much smoother experience now.

Stay Away

Like the post called BOGUS, my experience makes me wonder if this is legit. I tried the 3-day trial but found the DELETE button was not active. I wrote Customer Service to request cancellation, have not yet had a reply. I will change my credit card if needed but BE ADVISED!

Response from developer

Thank you for this detailed feedback. The delete button issue and trial billing problem you described were real and we've addressed both. Our pricing is now fully transparent with a free tier — no trial traps. If anything is still unresolved, support@screenapp.io will sort it out.

Деньги потрачены напрасно, функции не работают

не рекомендую. оплачена подписка на неделю, прошло уже больше 24 часов, а функции не работают, всплывает сообщение об ошибке. служба поддержки не отвечает уже более 24 часов, деньги потрачены напрасно.

I don't recommend it. I paid for a week's subscription, but more than 24 hours have passed, and the features still don't work. An error message keeps popping up. Customer support hasn't responded for over 24 hours, so it's a waste of money.
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Response from developer

Нам очень жаль, что вы столкнулись с такой проблемой. Если функции не работали после оплаты, это недопустимо. Пожалуйста, напишите на support@screenapp.io — мы вернём деньги. Мы переработали приложение и исправили эти проблемы.

Scam

App charged me immediately $10.99 for the plan, but it never worked and never let me do anything.

Response from developer

We're very sorry — being charged for something that didn't work is completely unacceptable. Please email support@screenapp.io with your receipt and we will refund you in full. We've rebuilt our pricing model and this experience is no longer possible with the current app.