Garbage
Just like their equipment, this app is also garbage.
Terrible App
The app is terrible, Pentair should compensate us for the waster of time…
Terrible App for Pool Owners
This is probably the WORST app I have ever used. No updates in years? That’s great Pentair. Good job. The schedule broke and no longer works. Fantastic job
Don’t spend the extra $ for the remote
If you’re having a pool installed ask your pool builder to throw it in for free because the app doesn’t work unless you’re connected to the same WiFi as your system. The purpose of the remote is to control your pool when you’re not home like heating your spa when you’re on the way home. You try to get in touch with pentair support and you’re on hold for 45 minutes just so they can tell you to download the 2nd app to make changes, so you can log in remotely, why can’t it all be on one app? Then you download the configuration app and its no use. I just think with the great products they say they have they can at least funnel some money into their application department.
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Works good but bug in pump config page
The app works well for me but there is a bug on the “Setup Intelliflo” page. The app only brings up the “Priming Parameters” page for the first pump. If you have two intelliflo pumps and select Pump 2, than scroll down and select the Priming Parameters, only Pump 1 is displayed. No way to configure those for Pump 2
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Horrible interface
Is there ever going to be a better version of this app? Maybe one that has a more user friendly interface and is more intuitive?
Terrible and needs updating
My goodness, was this app created in the 90’s? I can’t get it to save my email address/alert selection. Come on Pentair, you are better than having a dos prompt app!
Last update to app was 4 years ago!?!
So, bought this set up and was super excited that I could now control my pool from my device. Has not turned out to be a wonderful as I had hoped. First, the wifi connection to the equipment wouldn’t work, in spite of the outdoor wifi connector being 6 feet from my router. Second, all kinds of stuff doesn’t work on the app. The time is off, the app randomly adds or takes away scheduled functions. Connection is spotty. And in case pentair hadn’t noticed, technology changes constantly. You cannot put an app out and never update it! Four years since the last update is an eternity in technology. And you have many complaints on your reviews, so seems like you would work on the app occasionally. Disappointing. Would definitely not recommend to a friend.
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Designed for professional
Poor reviews are clearly due to lack of user knowledge. I install and program all types of pool automation. ScreenLogic configuration is a game changer for me, being able to utilize a remote app is HUGE. No fees for service calls. Pool builders and electricians call me at home and I can program form the office. Difficult to grasp all the features of it unless Knowledgeable in equipment it’s designed to control and sufficient is an electrician. Once properly trained you will understand the power of the automation system and the convenience of being able to change the setting remotely.
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Doesn’t Work on iOS 15
Can’t even set the system time. This app hasn’t been updated in 3 years. That’s an eternity in tech.
Had to check my Apple Watch
To see if it was still 2021 and that time hadn’t reverse back to 1921. C’mon! Why is set-up so hard? Why is the connection so unstable? Why is the user interface so Atari-esque? Merge or joint venture with Ring or some other company with decent programmers. Get real.
Clunky navigation, bugs
Temp calibration doesn’t save settings, navigation flickers and looks terrible, not intuitive. Looks like this app was developed in the 1990’s. Pentair’s management and product teams are asleep at the wheel - wake up people, this is 2021 and your clunky app is embarrassing!
Bad company bad app
Everything I own of Pentair breaks within a year and is never covered under warranty. They treat their customers very badly.
App is broken and years outdated
This app is a mess. Remote connection is broken on all current gen iOS devices. In one case it messed up the config of an entire system on writing new changes. Better not to use on any live pentagram system.
Waste
Waste of money wouldn't pay extra. Doesn’t stay connected at all. Have to constantly re boot everything to keep the connection. Nothing else in hone has problems.
SL Config stopped working
SL config stopped working. Have tried numerous customers, numerous times, and I cannot utilize the app. It doesn’t work locally or remotely. SL Connect working well. Sadly, this means either more expense for customer call out or for our company in waiving trip/labor charges to make a trip. Been going on for months now. Would had been very useful to have during the quarantine!
Pentair, fix the app and I’ll change rating to 5 star - like it used to be!
Running IOS 13.4.1
Pentair, fix the app and I’ll change rating to 5 star - like it used to be!
Running IOS 13.4.1
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ScreenLogic logic config needs a fix for remote connection
I tried on 3 separate devices to log into a clients system remotely to no avail. Spent 45 minutes on phone with tech from
Pentair still no connection remotely. Local works great. ScreenLogic connect works great both local and remote. Config doesn’t recall previous connections either. Frustrating to not have this feature to diag issues without having to be onsite. Especially since that is supposed to be the reason for remote connection
Pentair still no connection remotely. Local works great. ScreenLogic connect works great both local and remote. Config doesn’t recall previous connections either. Frustrating to not have this feature to diag issues without having to be onsite. Especially since that is supposed to be the reason for remote connection
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Never works
I’ve been installing Pentair PSL4 for years, and this app never works! I always have to end up programming the system manually. It’s a piece of trash!!! It’s always claim the username doesn’t exist
Beware
Does not offer the range of settings the Mac app did, and worse, crashes after about 5-10 seconds. Unstable on iPhone 11 Pro or Pro Max running iOS 13.3.1. Totally unusable which is really frustrating since Mac OS is also no longer supported. Pentair are clearly walking away from supporting Apple devices which is a shame for people like me that spent thousands on Pentair automation and use Apple products - beware.
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Worthless
I've been getting 50 spurious emails a day from the system and the app won't let me change my email setting. Its clear this is a pool company trying to add technology without understanding how to really do it. I've had nothing but problems with my very expensive automation system. Nearly every component has been replaced. Thankfully, its been under warranty until now. As soon as i have to replace on my own, I'm going with someone else.
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