SeatGeek User Reviews
Customer Experience
~ Based on 2,046 written reviews from the US App Store.
What users say
Summarized from real user reviews of SeatGeek. Based on 1.1M reviews and a 4.9/5 average, it highlights the 5 positives and 9 negatives reviewers mention most about this Entertainment app.
Positive things
- 👍Easy to use
- 🚀Instant ticket delivery
- 💡Great customer service
- 👍User friendly
- 💡Awesome prices
Negative things
- 🐛Impossible to contact customer service
- 🐛Tickets not delivered on time
- 🐛Tickets double sold
- 🐛Misleading policies
- 🐛Terrible customer service
- 🐛Unreliable
- 🐛Scam
- 🐛Useless for Canadians
- 🐛Geo-filtering issues
Is SeatGeek Safe?
SeatGeek - Buy Event Tickets appears safe based on user ratings. AppsHunter Safety Score for SeatGeek is 98/100.
This assessment is based on 1,060,587 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 1,060,587 App Store ratings for SeatGeek.
Is SeatGeek Legit?
SeatGeek - Buy Event Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for SeatGeek is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Do not use this platform when selling tickets
I had a very good experience getting BTS tickets via SeatGeek. Highly recommended
Una manera exacta de darme lo que necesito al precio que necesito
Seat Geek never disappoints! Always the prices even at the last minute!
They do not stand by their Buyer Guarantee. Get scammed and they will offer you a 50% discount code on your NEXT purchase. Don’t buy from them. Other platforms don’t allow this.
Great
I bought two tickets through SeatGeek for a July 28 concert. SeatGeek said they were "ready," but the seller never transferred them and nothing ever showed up in my email or Ticketmaster account. SeatGeek's own agent confirmed the non-delivery, invoked the Buyer Guarantee, and promised a full refund. I even found the same tickets relisted for resale at a higher price. I had to buy replacement tickets directly from Ticketmaster to attend. Weeks later, after five phone calls and multiple emails, I still have no refund — just repeated "we're still investigating, give us more time" messages. Document everything and be ready to dispute the charge.
Show more
I just got SeatGeek and I can tell prices on here are way better than other places and sites!!!
Excellent
Very good app easy to use and works seamlessly
Nice
the customer support chat is broken in the app and won’t allow you to type - I had to switch to my browser which made me start over with the support complaint - very frustrating
It’s dumb how you have to download another app to get your tickets but this app is nice and easy to use
I absolutely love this app
Nice To Look Up Tickets For My Favorite Teams!
getting olivia rodrigo tix from here the prices drop lower every few days its so awesome
Increíble esta aplicación
Make sure to use code Jomboy10 for 10% off
Easy to navigate and best prices
If you need a refund of tickets, you need to provide your social security number and banking information. They do not refund to your credit card.

