SeatGeek User Reviews

Customer Experience

Positive experience74.6% of reviews
Neutral1.9% of reviews
Negative experience23.5% of reviews

~ Based on 2,046 written reviews from the US App Store.

What users say

Is SeatGeek Safe?

SeatGeek - Buy Event Tickets appears safe based on user ratings. AppsHunter Safety Score for SeatGeek is 98/100.

This assessment is based on 1,060,587 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.5% of ratings point to a safe experience
1.6% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 1,060,587 App Store ratings for SeatGeek.

Is SeatGeek Legit?

SeatGeek - Buy Event Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for SeatGeek is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst experience ever

Do not use this platform when selling tickets

Fantastic!!!

I had a very good experience getting BTS tickets via SeatGeek. Highly recommended

Gracias

Una manera exacta de darme lo que necesito al precio que necesito

Best app ever!

Seat Geek never disappoints! Always the prices even at the last minute!

Scammer

They do not stand by their Buyer Guarantee. Get scammed and they will offer you a 50% discount code on your NEXT purchase. Don’t buy from them. Other platforms don’t allow this.

Mr Roy

Great

Paid for tickets I never received — still no refund

I bought two tickets through SeatGeek for a July 28 concert. SeatGeek said they were "ready," but the seller never transferred them and nothing ever showed up in my email or Ticketmaster account. SeatGeek's own agent confirmed the non-delivery, invoked the Buyer Guarantee, and promised a full refund. I even found the same tickets relisted for resale at a higher price. I had to buy replacement tickets directly from Ticketmaster to attend. Weeks later, after five phone calls and multiple emails, I still have no refund — just repeated "we're still investigating, give us more time" messages. Document everything and be ready to dispute the charge.
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Review

I just got SeatGeek and I can tell prices on here are way better than other places and sites!!!

Excellent

Excellent

SeatGeek

Very good app easy to use and works seamlessly

Nice

Nice

customer support chat broken

the customer support chat is broken in the app and won’t allow you to type - I had to switch to my browser which made me start over with the support complaint - very frustrating

Getting tickets

It’s dumb how you have to download another app to get your tickets but this app is nice and easy to use

Happy camper

I absolutely love this app

Awesome App!!

Nice To Look Up Tickets For My Favorite Teams!

awesome

getting olivia rodrigo tix from here the prices drop lower every few days its so awesome

Increíble

Increíble esta aplicación

A review from a regular dude and definitely not a plant

Make sure to use code Jomboy10 for 10% off

Great app and prices

Easy to navigate and best prices

Need SSN and Bank info for refunds: AYKM???

If you need a refund of tickets, you need to provide your social security number and banking information. They do not refund to your credit card.