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Secure Controls

Secure Controls

Control your heating system

0 ratings
66 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • March 22, 2023
  • March 3, 2026

Features

Developer

Secure Controls (UK) Ltd
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Secure Controls screenshot #1 for iPhone
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About

Control your home's heating and hot water remotely or from anywhere with this app. It allows you to view current status, adjust temperatures, set schedules, and receive important alerts. An optional Wi-Fi adapter enables remote access.

✓View heating status
✓Modify target temperature
✓Home-Away feature
✓7-day schedule control
✓Device management
✓Instant alerts
✓Hold temperature
Show original description

What users say

Summarized from real user reviews of Secure Controls. It highlights the 9 positives and 87 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 👍Easy to use (for some)
  • 👍Connects effortlessly via Bluetooth (for some)
  • 👍Basic functionality works (for some)
  • 👍Can copy schedule to all days
  • 👍Utilizes solar panels (for some)
  • 👍Works great remotely (for some)
  • 👍Plug and play replacement (for some)
  • 👍Fast and responsive (for some)
  • 👍Excellent customer care (for some)

Negative things

  • 🐛Painfully slow to load
  • 🐛Zero notifications
  • 🐛Doesn't work 99% of the time
  • 🐛Spinning donut of death
  • 🐛Cannot connect
  • 🐛Substandard for digital age
  • 🐛Absolutely awful
  • 🐛Mega slow
  • 🐛Worst app ever
  • 🐛No boost for heating
  • 🐛Basic functionality
  • 🐛Lengthy connection time
  • 🐛Cannot identify devices
  • 🐛Settings gear icon not visible
  • 🐛Cannot remove systems
  • 🐛Terrible UX
  • 🐛Shockingly basic
  • 🐛Schedule doesn't work
  • 🐛Appalling customer service
  • 🐛Not intuitive
  • 🐛Fiddly settings
  • 🐛Impossible to work easily
  • 🐛Rubbish
  • 🐛Never connects outside house
  • 🐛Waste of money
  • 🐛Not user friendly
  • 🐛Keeps shutting out
  • 🐛Crashes
  • 🐛Cannot add thermostat details
  • 🐛No support response
  • 🐛Randomly stops working
  • 🐛Freezes and refuses to communicate
  • 🐛Constantly loses connection
  • 🐛Unreliable
  • 🐛Hardly ever works
  • 🐛Stops working
  • 🐛Unable to get it to work
  • 🐛Completely rubbish
  • 🐛Constantly dropping out
  • 🐛Keeps switching off
  • 🐛Never access from away
  • 🐛Water timer all over the place
  • 🐛Impossible to connect
  • 🐛Boiler controller useless
  • 🐛Cannot control boiler
  • 🐛Useless, does not work
  • 🐛Causes undue stress
  • 🐛Needs desperately updating
  • 🐛Far too basic and SLOW
  • 🐛Stops working recently
  • 🐛Doesn't connect reliably
  • 🐛Appalling app
  • 🐛Refuses to connect
  • 🐛Complete waste of time
  • 🐛Very temperamental
  • 🐛Extremely slow
  • 🐛Does not work unless beside boiler
  • 🐛Very unreliable
  • 🐛Cannot get app to connect at home
  • 🐛Basic and needs upgrade
  • 🐛Not easy to work out features
  • 🐛Fails to connect
  • 🐛Cannot use remotely
  • 🐛App disconnects when controller standby
  • 🐛UI is dated
  • 🐛Utter garbage
  • 🐛Never connects to unit
  • 🐛Impossible to add user
  • 🐛Bugs from the very beginning
  • 🐛Wasted money
  • 🐛Keeps crashing
  • 🐛Disappointed
  • 🐛Needs serious eye cast over app
  • 🐛Unreliable
  • 🐛No update
  • 🐛Cannot establish communication
  • 🐛Horrid
  • 🐛Doesn't pair device
  • 🐛TERRIBLE
  • 🐛Does not work when not at home
  • 🐛Crashes every time
  • 🐛Can't set up account
  • 🐛Not fit for purpose
  • 🐛Loses heating system immediately
  • 🐛Loses system after a day
  • 🐛Rinse and repeat pairing
  • 🐛Needs sorting out

What's New in Secure Controls

2.0.11.0

March 3, 2026

Performance improvement and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Amazing!

So easy to use and I'm not the greatest with technology and buttons which is why I downloaded the app because I found it easier to use than the actual "thing" on the wall.

So chuffed boost works perfectly! For years I thought it didn't work because I wasn't t it properly by the wall appliance.

This makes this app makes it so easy and it connected effortlessly with Bluetooth!

Thank you!
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I Lyke it!I Lyke it!

Slow and too basic

This is the most frustrating app on my phone. Unfortunately, it is by far the most frustrating. It is painfully slow to pull anything up. Gives zero notifications when heating comes on.

The most frustrating aspect is that it wouldn’t take much to make it better.
nhpurdynhpurdy

Doesn’t work 98% of the time

Utter garbage. I can see the controller is connected to my WiFi via my WiFi network app and it has a strong signal. However, when trying to connect via this app it just shows the spinning donut of death and eventually says can’t connect. If I keep trying, maaaaybe after 20-25 minutes I will get it to connect. Same on my wife’s phone and on an android phone I have. I tried customer support and told them all the diagnostic steps I’d already tried. After 10 days they wrote back to tell me to try all the things I literally told them in my email that I’d tried.

My advice… get rid and get a Hive.
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SchkubeSchkube

Next to useless can not connect

This app has always been substandard for the digital age of apps that control stuff however the content inability of the app to connect to the controller is so frustrating! Pass the contract of the development of the app onto a developer that is going to take it seriously and develop an app that is usable! Or give us an api to control the heating from another app or home assistant!!!
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Swiss_tony_walesSwiss_tony_wales

Absolutely awful

Doesn’t connect 99% of the time. The novelty of watching the circle spin around as it tries too and then fails again soon wears off.
Chopper248Chopper248
See 61 more reviews

Developer apps

Horstmann Connected
Horstmann Connected

by Secure Controls (UK) Ltd.

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eWatch Online
eWatch Online

by Secure Controls (UK) Ltd

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(2)

Free
Beanbag - Home comfort app
Beanbag - Home comfort app

Heating and hot water control

🌟 Lifestyle

(1)

Free
Sahaj Liberty
Sahaj Liberty

by Secure Controls (UK) Ltd

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(261)

Beanbag Cool
Beanbag Cool

Stay cool, simple

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Beanbag - Care
Beanbag - Care

Assisted living support

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See developer apps

User experience

🐞

Reported Bugs

38 issues

Spinning donut of death

Bug

Cannot connect

Bug

Boost for water only, not heating

Bug

Display does not show boost countdown correctly

Bug

Settings gear icon not visible on iPhone 11

Bug

Cannot remove systems

Bug

Schedule doesn't work

Bug

Keeps saying error try again

Bug

Never connects from outside the house

Bug

App keeps crashing

Bug

Disconnects constantly

Bug

App stops working

Bug

Refuses to connect

Bug

Cannot establish communication unless thermostat woken up

Bug

App disconnects when wall controller goes into standby

Bug

Doesn't connect reliably

Bug

App is terrible

Bug

Never connects to the unit

Bug

Impossible to add another user

Bug

6 digit OTP issue, app only gives 5 slots

Bug

Keeps crashing and getting disconnected

Bug

Cannot get into the app

Bug

No Apple update

Bug

Comms error on PTD

Bug

Wants to re-register system

Bug

App loses heating system immediately

Bug

App loses system after a day

Bug

Scan QR code, re-pair on Bluetooth needed

Bug

Loses comms halfway through

Bug

Sends verification code but doesn't register number

Bug

Keyboard disappears immediately

Bug

Paired but wouldn't connect to Wi-Fi

Bug

App kept crashing and disconnected

Bug

App doesn't work when not at home

Bug

Crashes every time

Bug

App does not work

Bug

Horrid app

Bug

Doesn't pair device

Bug
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Requested Features

11 requests

Add immersion timing to app

Feature

API for home assistant

Feature

Edit button to name devices

Feature

Apply boost to upstairs heating

Feature

Local Siri Shortcuts integration

Feature

Public API for plugins

Feature

Ability to switch 'off peak' on for short period

Feature

Automate boiler for cheapest intervals

Feature

Reduce minimum timer on hot water

Feature

10 or 15 minute intervals for boosts

Feature

Boost for heating, not just water

Feature

FAQ

What does the Secure Controls app do?

The Secure Controls app allows you to manage your home's heating and hot water systems. It works with compatible Secure programmable thermostats and temperature sensors, enabling you to control settings from your device.

What are the main features of the Secure Controls app?

Key features include viewing current heating status, adjusting target temperatures, using a one-click Home-Away function, modifying 7-day heating and hot water schedules, adding or replacing devices, and receiving instant alerts for battery life, communication errors, and service reminders.

Is the Secure Controls app free to use?

Yes, the Secure Controls app is free to download and use. The description does not mention any subscription fees, in-app purchases, or advertisements.

What devices is the Secure Controls app compatible with?

The app is designed to work with Secure C1727 and H3747 programmable thermostat displays and temperature sensors. It does not require an internet connection for local control but can be controlled from anywhere with an optional Wi-Fi adapter.

Can I control my heating from outside my home?

Yes, you can control your heating system from anywhere by adding an optional Wi-Fi adapter to your setup. This allows for remote access and control of your heating and hot water.