SecureSign by Credit Suisse User Reviews

Customer Experience

Positive experience5.6% of reviews
Neutral5.6% of reviews
Negative experience88.9% of reviews

~ Based on 18 written reviews from the US App Store.

Is SecureSign by Credit Suisse Safe?

Not enough ratings yet to assess SecureSign by Credit Suisse.

Is SecureSign by Credit Suisse Legit?

SecureSign by Credit Suisse appears to be a legitimate app. AppsHunter Legitimacy Score for SecureSign by Credit Suisse is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Appli Token

Parfait, fonctionne impeccablement pour pouvoir accéder à mes comptes bancaires Suisse depuis mon ordinateur 👍🏼

Really bad

Lousy app ... a failure

app is a hot mess

good luck navigating through the maze of qr codes and verifications. you’ll end up scratching your head and it won’t work.

Pire que nul, volontairement raté

Si je résume, pour pouvoir me connecter à mon app credit suisse, je dois:
Me connecter sur cette app Securesign.
Pour pouvoir l’utiliser je dois me connecter sur credit suisse (sur ordinateur) et scanner une lettre. (Je suis bloqué à l’étape sms que je ne reçois pas)
Tout ça avec les memes codes.

Pour conclure : j’ai rentré 2 fois les codes dans des apps que j’utilise pas, pour pas réussir à me connecter à l’app que je veux utiliser.

Juste éclaté, essayez votre app au moins une fois avant de brandir l’argument sécurité (tellement sécurisé que même moi je peux pas me connecter à mon compte)
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Nul et extrêmement buggué

Faites quelques chose , c’est extrêmement bugué , les codes scannés ne marchent pas et resultat je n’ai pas access à mes comptes

Not getting to work

I spent countless attempts and phone calls with support to manage login , no success. App and PC instructions are faulty and way too complicated, not even their own tech support knows what is going on.

Pas pratique

Impossible d’installer Twint avec, car l’appli n’accède pas au jeton et je dois donc scanner avec Securesign l’image qui s’affiche dans mon appli Twint… mais je n’ai qu’un seul téléphone pour ce faire.

App is broken on iPhone

The app has been broken for a while on iPhone and nothing is being done to repair it. Considering changing bank over this.

Secure Sign App

Absolutely terrible. No UK support helpline. No other app I deal with online is as difficult to deal with as this one. Spent an hour messing about and locked out now. Infuriating
Olivia

Does not work anymore

It does not work with the new iOS, so it does not open. I had to ask for a external device so I can access my bank account. Hope it’s solved soon.

crashes on startup

I can’t use it on my iPhone. It just crashes. Fortunately, it still works on my iPad for some reason.

Unknown reboot problem

Those apps are always great until they don’t.. and put you in trouble.
2 weeks ago I got connected and everything was ok, but since I tried countless time yesterday (after upgraded and cleaning space on my phone) the app is continuous launching and cracking right away. I need to do an urgent paiement and this put me in a difficult situation because I cannot connect neither on phone or laptop.
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Can’t open the apps anymore

Since Saturday, I can’t open the application, I deleted, and downloaded again, still doesn’t work , so I can’t login in my account

Does not work, no local support

Unexpected error, please call support. I am based in the UK, all support numbers are based in switzerland.

So easy to scan and pay

I like how I can scan the orange payment slips and the app automatically fills out the payment. I find the app easier to use than the internet login for most things.

One bug : the search function doesn’t work. For instance, if I want to find a payment in my account with the word “coop” in it, then I click the search icon, and write the word “coop”. But then I get the error : “Text as only search criterion not possible. Please refine the search.”
But there is no option to refine the search.
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SCHROTT!

SMS Verifizierung war perfekt! Ich wohne im Ausland und brauche nun immer zwei Geräte um mich anmelden zu können oser irgendwelche Bankgeschäfte ausführen zu können. Bei jemandem der geschäftlich viel unterwegs ist das eine Zumutung! Unfassbar! Diese Anmeldeprozedur ist dermassen mühsam, dass es sich lohnt Bank zu wechseln! Einfach nur Schrott. Sowas darf einfach nicht sein. Mobilität wurde einfach zurückgestuft. Mir bietet sich wegen dieser schrottigen Anmeldeprozedur nur noch ein Wechsel in eine andere Bank.
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Worst security service ever

This app is pointless. The whole system isn’t convenient. Whenever this app is updated it will ask again to activate. Of course you can not re activate it as your account access online is already connected to the previous activation. If you change your phone or anything then you are locked out.

Terrible

No way of activating the app a second time after scanning in the image — nowhere to put in the activation code on the main banking app.