Security Camera User Reviews

Name: Security Camera - Home Camera
Rating: 4.5 (673 reviews)

Security Camera - Home Camera

TAO SOFT INC.

🔧 Utilities

🌟 Lifestyle

What users say

Summarized from real user reviews of Security Camera. Based on 673 reviews and a 4.5/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

⭐Reliable performance
📹Effective camera quality

Negative things

🔧Difficult to set up
🚫Lack of customer support
💰Expensive subscription
🔌Connectivity issues
🛑Doesn't work as advertised

Top reviews

Most Recent Highest Rated Lowest Rated

Hate it

Not user friendly

4774coo

3 months ago

Response from developer

Dear 4774coo, if you have any questions, please feel free to contact our customer support support@taosoftinc.com.

Did not work with my RING device - No way to contact them! Do not purchase if you have RING.

I could not get this app to connect with my RING doorbell, and paid the subscription when I downloaded, but it is useless. I could not figure out how to contact customer service or get help to connect. When I tried to cancel my subscription, it cancelled a renewal for 2027, meanwhile I am stuck with an app that doesn’t work. Very disappointed. A contact number or help would help.

Karen MdeC

3 months ago

Response from developer

Hello, Karen MdeC! I am very sorry for not bringing you a better product experience. We will do our best to improve product quality and after-sales service to ensure you get a better service experience. Please feel free to contact us. support@taosoftinc.com Thank you for your understanding and support.

Rip off

I’m not tired of getting ripped off it said nothing about having to pay for an app nothing I can do to get it for free it keeps asking for anywhere from $3.99 a day to $40 a year this really sucks I’ll see if I can get my money back

Ronj218

3 months ago

Will charge you

Scam

AndrewSlappo

4 months ago

REFUND

Horrible app i need my refund now,Never connected the camera but i was brought to a screen and immediately was asked for a for of payment.Never wanted to pay for it but my partner thought it was the right app and clicked pay.Such a scam of an app

8123loki

4 months ago

Rate

Sorry but I’m not paying 8.99 a week when I can update my phone to get the ring price for $3/month!!

Racyph

5 months ago

Response from developer

Dear Racyph. Thank you for sharing your thoughts with us. We completely understand that pricing is an important consideration, and we appreciate your honesty. If you have any concerns or would like to discuss your experience further, please feel free to reach out to us via email at support@taosoftinc.com. We’re always here to assist and would love to hear more from you!

Disappointed

I was not able to connect the cameras unless I selected one of the pay options.
This was never mentioned when I purchased the cameras.
I am returning the cameras and hope that you notify potential customers that there is fee to use the cameras.
Thank you

DM 55

6 months ago

Response from developer

Hi, DM 55, we understand that paying for an app can be a big decision. Your support enables us to keep the app running, enhance its features, and provide the best possible experience for all our users. Please feel free to contact us. support@taosoftinc.com

Bait & switch

I never started the cameras so I can’t comment on their performance; however, I did download the app. Before I could discover the camera, I was confronted with a purchase option, which I did not want. I could not progress to finding the camera and initiating them without purchasing one of their absurd packages.
I have the cameras repackaged and will return them tomorrow.
Don’t waste your time unless you’re willing to buy their packages….which by the way are much more than professional grade security services!!

Sunrise46

10 months ago

Response from developer

Dear user, we appreciate your feedback. Our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. Sorry for the inconvenience caused to you, we have received your feedback and we will deal with it as soon as possible. Thanks for helping us with your suggestions.

Refund!

This app does not work please refund my money as soon as possible or I will dispute the credit card charges immediately. Company was fair and refunded my money.

Upset4sure

10 months ago

Response from developer

I'm Brook from TAO SOFT TEAM. If you need any assistance, please don't hesitate to contact us. support@taosoftinc.com Thank you for your understanding.

Why?

Why do you have to subscribe to get access to the camera? This is ridiculous and I pass!

Returning Camera

10 months ago

Response from developer

Hi, Returning Camera. Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions! Thank you again for your support and understanding.

Refund!

This app does not work please refund my money as soon as possible or I will dispute the credit card charges immediately

Upset4sure

10 months ago

Terrible

Bad customer service, didn’t even work with my camera, wouldn’t refund me

OPL listener

10 months ago

Response from developer

Hello, OPL listener! Can you describe in detail the issue you are experiencing and contact us at support@taosoftinc.com? Thank you very much for your interest in our application.

Ring - Home Entry

Nice! Easy install!

2 elephants

10 months ago

Response from developer

Dear 2 elephants, thank you for liking our app and hope for continued support.

Scam app

Can’t do anything with out paying for subscription and it doesn’t even explain what you’re paying for.

B-s-life

10 months ago

Response from developer

Hello, B-s-life! Our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. Thank you again for your support and understanding.

Spam app

Don’t waste ur money they tricked me buy this app I $25 for nothing. I don’t know how get refund

RavinderMultani

10 months ago

Nice scam

Downloaded by mistake and immediately cancelled it within a few minutes. But still got a charge for 1 week. This company is scam.

RonBhv

a year ago

Response from developer

Hi, RonBhv！We are well aware of your trust and expectations in our application, and we also take your concerns seriously. Please believe that our application is legitimate and legal, and we will not engage in any fraudulent activities.

Ring Camera

Difficult to activate

gremajulie

a year ago

Response from developer

Hello, gremajulie! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@taosoftinc.com, we will deal with it as soon as possible. Thank you very much for your interest in our application.

Complaint

They refuse to respond

Buster4444

a year ago

Say

Cameras are worthless without video recording. By the time they alarm there's nothing there

Add your own name

a year ago

This is a scam, do not purchase

This app is designed to look like the Ring camera app, and it is the first item to come up in the App Store. But it is not, and I am now out $20 because Apple provides no way to request a refund for a subscription purchased by mistake.

K3llyinVA

a year ago

Response from developer

Dear K3llyinVA, we are sorry for your bad experience with our app. Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. Please feel free to contact us. support@taosoftinc.com