Security Service Mobile User Reviews

Security Service Mobile
Security Service Mobile
Security Service Federal Credit Union

What users say

Top reviews

AWFUL APP

Once again SSFCU has this app setup to where you set it up for facial recognition access, it works once or twice and then goes right back to having you type all your login and password. Add this to SSFCU’s decline as a credit union. Sorry guys, i’ll be closing my accounts and credit card with you today and taking my 846 credit score elsewhere.
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Have to re-login every time

Every time I open the app, it makes me send an SMS code to log in. I avoid opening the app because this is so tedious.

Login screen

Everytime I go to login it does my Face ID accepts it but won’t put a password in and load to my accounts. I type the password in and it still doesn’t load to my accounts

Apps not working at all

Really ridiculous my face id isn’t working and neither is putting in the password! Fix this bs! If this doesn’t get fixed and fast I will close these bank accounts!

Very inconvenient

There are literally apps out there that are interactive that pays you to participate through Zelle, and we can’t take advantage of that

Trash app

This app is still behind on the Time versus other finance companies half the time it doesn’t work at late at night. You can’t unlock your bank card. I’m glad I have a second bank. This place is trash.

fix your app

won't load won't except my password won't let me in without crashing still 10 years later no change

Cannot access app

Difficult sign in. Cannot reach developers

Not dependable

Constantly issues with connection to app. They have no it department, that can trouble shoot. Wish I stayed with USAA

Mobile app and website

Cannot access my account on either mobile app or website.

Trouble with Mobile Deposit

Haven’t been able to make a mobile deposit. Can’t take a picture of check.

S

Dislike how it says I get paid at 12:00 but never comes in till 3.

This Need 2 Be Update !!!

I hope can update really need it can open app stays frozen at security service federal credit union really need it thanks…

Preview error

Last update made the preview option not work anymore, I literally have to log in to check my balance now

Slow and laggy

This app is incredibly annoying to use. I have to close out the app completely and log back in just for it to load most of the times. 8/10 it takes multiple attempts just to log in to the freaking app. Will be using the actual website moving forward. No other banking app I’ve ever used has ever been this inconvenient.
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Yeahhh

These people literally have nothing better to do then to hate on random apps the app is awesome

Horribly broken

This app was working fine until yesterday. I was informed that I had to download the new version. I have deleted the old version- now I cannot even get the new app to download because it is stuck in some kind of verification loop. It makes me sign in and add a payment method as if I were paying for something. Highly unsatisfactory-
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Zelle

Where’s the Zelle feature?

Disappointed

Have been banking a couple years. Have had no issues until recently unable to access Zelle I logged out logged back in I updated I deleted the app redownload. Now I can’t even log in at all to the app says I’m logged in elsewhere 😭 I hate when I’m unable to do what I need with something that should be simple.
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WORST BANKING APP OUT THERE

Does not let you access your accounts when you want, and then their hours are just inferior compared to other banks. Terrible app, just NO GOOD!