Meh!
I’ve been to our local branch twice to get an issue resolved so I can pay my loan thru this app but no luck. I tried Zell, no luck. SSFCU says I can use it but can’t find it on my app but the manager can find it on her phone. I even tried authenticating an external account, no luck. Weird but I’m done.
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This app is so annoying
Glitches every 5 seconds lucky enough to even log in sometimes but even if I do it says I can take out money stupid app
SSFCU is Awesome
I’ve been with SSFCU for 20+ years. They have been awesome. I travel all over the country and because of the app and branch banking, I can go to other credit unions and deposit check or get cash anywhere I’m at. Never had a problem with the app and have always been notified way in advance when they expect to have maintenance (usually on a Sunday night) on the system. I give them 5 ⭐️⭐️⭐️⭐️⭐️.
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Unable to see balance preview anymore
I’m not able to see the balance preview. I’ve turned it off and on once login. As well uninstalled and reinstalled the app. I’m on a iPhone 13.
This app never works how it's supposed to when I need it im lucky if it works for a few days without issues but when it doesn't it's impossible to get through.
AWFUL APP
Once again SSFCU has this app setup to where you set it up for facial recognition access, it works once or twice and then goes right back to having you type all your login and password. Add this to SSFCU’s decline as a credit union. Sorry guys, i’ll be closing my accounts and credit card with you today and taking my 846 credit score elsewhere.
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Have to re-login every time
Every time I open the app, it makes me send an SMS code to log in. I avoid opening the app because this is so tedious.
Login screen
Everytime I go to login it does my Face ID accepts it but won’t put a password in and load to my accounts. I type the password in and it still doesn’t load to my accounts
Apps not working at all
Really ridiculous my face id isn’t working and neither is putting in the password! Fix this bs! If this doesn’t get fixed and fast I will close these bank accounts!
Very inconvenient
There are literally apps out there that are interactive that pays you to participate through Zelle, and we can’t take advantage of that
Trash app
This app is still behind on the Time versus other finance companies half the time it doesn’t work at late at night. You can’t unlock your bank card. I’m glad I have a second bank. This place is trash.
fix your app
won't load won't except my password won't let me in without crashing still 10 years later no change
Cannot access app
Difficult sign in. Cannot reach developers
Not dependable
Constantly issues with connection to app. They have no it department, that can trouble shoot. Wish I stayed with USAA
Mobile app and website
Cannot access my account on either mobile app or website.
Trouble with Mobile Deposit
Haven’t been able to make a mobile deposit. Can’t take a picture of check.
S
Dislike how it says I get paid at 12:00 but never comes in till 3.
This Need 2 Be Update !!!
I hope can update really need it can open app stays frozen at security service federal credit union really need it thanks…
Preview error
Last update made the preview option not work anymore, I literally have to log in to check my balance now
Slow and laggy
This app is incredibly annoying to use. I have to close out the app completely and log back in just for it to load most of the times. 8/10 it takes multiple attempts just to log in to the freaking app. Will be using the actual website moving forward. No other banking app I’ve ever used has ever been this inconvenient.
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