Mobile deposit doesn’t work
The mobile deposit no longer works on the app. I’ve contacted customer service who transferred me to someone else who promised to call me back but there has been no contact since then. Beware of this app, they don’t maintain it.
Forgot password does not work
Forgot password does not work. Tried seven times. Never works. Either the email is never sent, or the new password I generate suddenly does not eotk immediately after I JUST created it. If this isnt solved soon, I will be ending my account with SHCU.
Doesn’t work
I just opened an account and the app doesn’t work. I’ve done the username recovery thru number and email but neither work. I never get the emails, not even in my spam. I also don’t get the number. I downloaded the other version of the app, also doesn’t work. Idk what to do anymore.
This app is ok
I would love to keep this account with them but the locking my card feature isn’t a part of this app which is making me want to switch banks I don’t like that I can’t lock it because my money is left unprotected daily this needs to change
👎👎👎
This bootlegged app don’t work
Terribly outdated and clunky
Often down and unavailable, outdated functionality, look and appeal.
love the app but….
Everything about the app is easy and manageable to navigate. My only wish is to see how many transfers I’ve completed between accounts without having to go online.
So Easy
This is one of the few apps where I can pick up my phone, open the app, look at it, and hit the ground running. So easy to use. User-friendly transitions between accounts and services. I don’t even have to take out my computer anymore. I do it all through the app. Thanks folks!
So Easy
This is one of the few apps where I can pick up my phone, open the app, look at it, and hit the ground running. So easy to use. User-friendly transitions between accounts and services. I don’t even have to take out my computer anymore. I do it all through the app. Thanks folks!
Update is horrible
I’ve used mobile banking with SHCU for years and I despise this update! I can’t do anything with out having to answer security questions. I do not plan on using this app anymore than absolutely necessary.
Annoying
Can’t even log in.
Great app
Great update to the app. App works well and allows me to do all I would expect from it.
New version is worse
So they update the app but after logging in, the app doesn’t tell you basic information the previous version did. Information like due dates for credit card payments.
I really cannot wait until the card with this bank is paid and I can stop using it. Technology is supposed to make things easier but this bank does exactly the opposite. I can’t even make payments online due to glitches in their system, and when I called about it, I would be directed to the local branch who has zero control over the app or online services. Even though I called anyway, the branch stated there was nothing they could do.
So now I’ve had to resort to mailing paper checks to these “geniuses”.
Avoid them and find a bank not in this “Safe” family of banks.
I really cannot wait until the card with this bank is paid and I can stop using it. Technology is supposed to make things easier but this bank does exactly the opposite. I can’t even make payments online due to glitches in their system, and when I called about it, I would be directed to the local branch who has zero control over the app or online services. Even though I called anyway, the branch stated there was nothing they could do.
So now I’ve had to resort to mailing paper checks to these “geniuses”.
Avoid them and find a bank not in this “Safe” family of banks.
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Worst App Ever !!
I no longer live in the area where I opened account so I rely heavily on the app to track my funds .
It’s been down for the last 2 months and when you call them , they either say they were not aware or it’s been fixed …… NOT !
So frustrated with them !
It’s been down for the last 2 months and when you call them , they either say they were not aware or it’s been fixed …… NOT !
So frustrated with them !
Time to update this app
It’s time to update this app to make it able to lock cards and connect it to digital wallets
Slow
Here lately this app isn’t correct in showing whats actually in your bank which then leads to overdraft fees money was taken from my savings just because the app said i had money
They Never Update The App
The app never gets updated and rarely works. Pretty much have to stick to the browser. Only thing the app is good for, most of the time, is checking balances….if you can even get into the account.
Failure
Not loggin in on the app..
I’m closing my account because of your total incompetence and complete ineptitude .
App is completely useless!!
Not sure why but…
My app will not open at all. It just uses my Face ID like it’s about to open and just closes completely. Disappointing.
