App issues
Often gets stuck and you have to restart the process, it’s annoying
MPMr, popooo
Worst Experience
Unfortunately I’ve had the worst experience with SelfDrive. There have been numerous issues from a data breach, maintenance issues, the third party rental company implying I’m a liar and messaging me in full caps which was extremely rude. I have tried to contact customer services many times and no one has helped me. This has caused me so much stress and is absolutely not what I needed when moving to a new country
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IKImogen A K
Terrible
Horrible customer service!
SPSona Prince
Delayed Deposit Refund
Disgraceful process designed to hold on to your deposit for as long as possible it’s now 7 weeks and counting and I still don’t have my money back. Be warned
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Very bad and not responding
The app has several features, but it is not working in most of them. Also, it is forcing to click on “Confirm car received” before your pick up date which is not helping you to cancel booking.
Call center has lots of bad agents with poor attitude and has a racism against some nationalities. Plz be aware!
Call center has lots of bad agents with poor attitude and has a racism against some nationalities. Plz be aware!
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