Stealing your money
I booked a few cars with them till now, but after these two incidents I no longer will.
1. I booked a car for three days, bring it back after 3 days and 2 hours. I got charged for another 3 days as a consequence, however, was NOT able to drive the car for 3 more days. Instead the car got locked and the support is ignoring my requests since then.
2. They offer “free reserve ration” of cars. But if you don’t pick up the car within these 30 minutes, but instead reserve it another time for extra 15 min, they charge you AED 60 without ever writing it onto the booking page. So you get charged without even knowing the terms, as we all know no one reads the full ToS, you read what the company WANTS you to see
1. I booked a car for three days, bring it back after 3 days and 2 hours. I got charged for another 3 days as a consequence, however, was NOT able to drive the car for 3 more days. Instead the car got locked and the support is ignoring my requests since then.
2. They offer “free reserve ration” of cars. But if you don’t pick up the car within these 30 minutes, but instead reserve it another time for extra 15 min, they charge you AED 60 without ever writing it onto the booking page. So you get charged without even knowing the terms, as we all know no one reads the full ToS, you read what the company WANTS you to see
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Ooldholiday1999
Very convenient and straightforward
As advertised
AAziz$&321
No client support access
There is no way to contact U-drive beyond the standard fuel or cleaning claims.
There is no indication on the fuel level for each car.
There is no indication on the fuel level for each car.
M1meeh 1
What are the best Car Rentl apps I have ever used
Fast, easy inconvenient
Ttofar$
Disappointed
Very disappointing experience. I rented a car for several hours, and exceeding the rental time by just 15 minutes resulted in an additional charge almost equal to the entire original rental.
This pricing model feels completely unreasonable. With other car-sharing services, extra time is charged by the minute or according to a clear hourly rate.
To make matters worse, the app doesn’t even provide a proper transaction history with a clear breakdown of charges. Very poor pricing transparency.
This pricing model feels completely unreasonable. With other car-sharing services, extra time is charged by the minute or according to a clear hourly rate.
To make matters worse, the app doesn’t even provide a proper transaction history with a clear breakdown of charges. Very poor pricing transparency.
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NNikNDom
