App macht was sie soll
Lots of problems lately!
It is frustrating to say the least.
LISTEN !
Pathetic App
Missing comparison
Stabile Funktion, leider sehr unübersichtlich
Super App!
Meistens sehr zuverlässig
Zero features for Pakistan
Lack of data post update
Response from developer
We are very sorry to bring you a bad experience. Please ask if you do not have an electric meter. Not having an electric meter will cause abnormal calculation of these data, so it is not displayed. If you have any questions, please contact jifei.he@goodwe.com.
Zu langsam bei der Aktuallisierung
Response from developer
Es tut uns sehr leid, dass Ihnen dadurch Unannehmlichkeiten entstanden sind. Könnten Sie uns bitte eine Beschreibung des Problems, Screenshots sowie die Seriennummer der Anlage bzw. des Geräts an jifei.he@goodwe.com senden, damit wir das Problem untersuchen können? Wir werden uns so schnell wie möglich bei Ihnen melden. Vielen Dank.
Update firmware
Response from developer
Hello, we sincerely apologize for the inconvenience. Could you please send a description of the issue, screenshots, and the serial number (SN) of the power plant or device to jifei.he@goodwe.com so that we can investigate? We will get back to you as soon as possible. Thank you.
Drops connection to WiFi
Response from developer
Hello, we are very sorry for the inconvenience caused to you. We are still continuing to optimize. We have forwarded it to relevant colleagues. If you have any questions, please contact jifei.he@goodwe.com.
power factor always 0
Response from developer
Hello, we are very sorry for the inconvenience. Could you please send the problem description, screenshots and power station/equipment SN to jifei.he@goodwe.com so that we can troubleshoot? We will get back to you as soon as possible. Thanks.
Device in not recognised
Response from developer
Hello, we are very sorry for the inconvenience. Could you please send the problem description, screenshots and power station/equipment SN to jifei.he@goodwe.com so that we can troubleshoot? We will get back to you as soon as possible. Thanks.
Getting Better
Response from developer
Hello, this is usually abnormal animation playback caused by the mobile phone system settings. Please find the "animation" or "weaken dynamic effects" related options in the mobile phone system settings and make sure the animation is turned on to return to normal. If you have any questions, please email jifei.he@goodwe.com
Simple but fine
Response from developer
Hello, thank you very much for your recognition of us. We will continue to work hard. Regarding the issue of frequent updates, we have new features online every month. We are sorry for the inconvenience. If you have any questions, please contact jifei.he@goodwe.com and we will reply to you as soon as possible.
Design good but poor management
Response from developer
We deeply apologize for the inconvenience. We are still working on optimizations. If you have any questions, please contact jifei.he@goodwe.com
Lost functionality
Response from developer
Hello, we are very sorry for the inconvenience. Could you please send the problem description, screenshots and power station/equipment SN to jifei.he@goodwe.com so that we can troubleshoot? We will get back to you as soon as possible. Thanks.
Constantly Offline
Response from developer
Hello, we are very sorry for the inconvenience. Could you please send the problem description, screenshots and power station/equipment SN to jifei.he@goodwe.com so that we can troubleshoot? We will get back to you as soon as possible. Thanks.
