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SEMS+ User Reviews

SEMS+
SEMS+
GoodWe Technologies Co., Ltd.
🔧 Utilities

Customer Experience

Positive experience26.7% of reviews
Neutral23.3% of reviews
Negative experience50.0% of reviews

~ Based on 60 written reviews from the US App Store.

Is SEMS+ Safe?

Not enough ratings yet to assess SEMS+.

Is SEMS+ Legit?

SEMS+ appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SEMS+ is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Lack of data post update

Was very happy with the app prior to the latest software update of my inverter. It would seem the only data now visible is the grid export total for the day. It now lacks the AC generated and energy consumption data. So I have no visual of power in from grid or what the load that is used by the load and back to the batteries
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Kelpie4401Kelpie4401

Zu langsam bei der Aktuallisierung

Die App ist grafisch deutlich zeitgemäßer., jedoch zeigt sie 5 Minuten zeitverzögert die Werte des Wechselrichters an. Dies ist irritierend, wenn man prüfen möchte ob die unterschiedlichen Wetterbedingungen vom Smartmeter richtig verarbeitet werden. Ich könnte alternativ per lokalem Zugriff dies prüfen, dieser ist jedoch aufwändiger.
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Olli_PruOlli_Pru

Response from developer

Es tut uns sehr leid, dass Ihnen dadurch Unannehmlichkeiten entstanden sind. Könnten Sie uns bitte eine Beschreibung des Problems, Screenshots sowie die Seriennummer der Anlage bzw. des Geräts an jifei.he@goodwe.com senden, damit wir das Problem untersuchen können? Wir werden uns so schnell wie möglich bei Ihnen melden. Vielen Dank.

Update firmware

It was all running so well until I did the last update a month ago. The TOU does not work as set and the simulation shows random flow of power from grid even if I am off grid. I finally got this fixed after my brother told me to upgrade the firmware in my system which can be easily done via the SolarGo app only. This is now working back as normal.
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Yog13579Yog13579

Response from developer

Hello, we sincerely apologize for the inconvenience. Could you please send a description of the issue, screenshots, and the serial number (SN) of the power plant or device to jifei.he@goodwe.com so that we can investigate? We will get back to you as soon as possible. Thank you.

Drops connection to WiFi

The system will drop its wifi connection but never reconnects automatically. You have to open the SEMS app, reconnect the wifi (which it remembers) and then the app will communicate to the system. Happens all the time and it’s frustrating to the point of looking at different inverter
Col7171Col7171

Response from developer

Hello, we are very sorry for the inconvenience caused to you. We are still continuing to optimize. We have forwarded it to relevant colleagues. If you have any questions, please contact jifei.he@goodwe.com.

Getting Better

The migration away from SolarGo app into the SEMS+ app is making progress. I bought an ESA inverter with 24kWh of Goodwe batteries and a Goodwe EV charger and the ecosystem is working well. I’d like to see more flexibility in setting tariffs (my electricity supplier has daily peak/offpeak periods but not at weekends). Also an ability to schedule tariffs by UTC would be great to take the hassle out of daylight saving change over. Or have a setting that retains absolute time during the change. Same goes for the EV charger scheduling. Some of the English in the manuals is hard to follow especially when unfamiliar with the concepts a setting relates to. Keep up the good work - the app is maturing.
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Jon HurnJon Hurn

Response from developer

Hello, this is usually abnormal animation playback caused by the mobile phone system settings. Please find the "animation" or "weaken dynamic effects" related options in the mobile phone system settings and make sure the animation is turned on to return to normal. If you have any questions, please email jifei.he@goodwe.com

Simple but fine

Great app, gets updated often sometimes too often, each time things improve.
Rare flyerRare flyer

Response from developer

Hello, thank you very much for your recognition of us. We will continue to work hard. Regarding the issue of frequent updates, we have new features online every month. We are sorry for the inconvenience. If you have any questions, please contact jifei.he@goodwe.com and we will reply to you as soon as possible.

Lost functionality

Old version SEMS+ gives me perfect control of my EV charger. This new version almost always gives an error message. I’m forced to stick with old version until something is fixed.
mhb88mhb88

Response from developer

Hello, we are very sorry for the inconvenience. Could you please send the problem description, screenshots and power station/equipment SN to jifei.he@goodwe.com so that we can troubleshoot? We will get back to you as soon as possible. Thanks.

Constantly Offline

Since we’ve had our battery this App has spent more time not working with no readings as it’s offline. Almost every second day. Not very helpful for the technology it could provide. It’s not our Internet as we have satellite and that’s 100%. Something needs work.
ruby rabetruby rabet

Response from developer

Hello, we are very sorry for the inconvenience. Could you please send the problem description, screenshots and power station/equipment SN to jifei.he@goodwe.com so that we can troubleshoot? We will get back to you as soon as possible. Thanks.

Battery

Found it easy to navigate. But would be good if you are running two battery stacks in parallel. They could so SOC individually an as a whole system.
Frankosinn85Frankosinn85

Response from developer

We support adding multiple batteries. If you have any questions, please contact jifei.he@goodwe.com.

Update review

I’m happy with the app layout and features. Such an achievement. Just one thing I was hoping for regarding latest “homepage” update was including removing the “generation and revenue calculation” widget so it’s just the house view. It would give customers choice of serenity and balance. Please consider.
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Cat lover 🤗😽😸Cat lover 🤗😽😸

Response from developer

Thank you very much for your recognition of us, we will continue to work hard. If you have any questions, please contact jifei.he@goodwe.com and we will reply to you as soon as possible.

Export not working

Worked great until the latest version, now it refuses to export any power in TOU mode. Export power limit says -1w off and you can’t change it. Very disappointing.
LoopboyLoopboy

Response from developer

Hi, we're sorry to hear about this issue with TOU mode settings. Could you please send screenshots and your plant/device SN to jifei.he@goodwe.com so we can investigate? We will get back to you as soon as possible. Thank you.

We are now in control !!

The sems+ app is great, we now have everything we need to optimize our power usage. It would be good to have more information specifically on grid usage and calculated associated costs and to trend this information, as our goal like many households is to reduce power bills. Also the option for some alerts would be good ie battery full, empty, high grid usage.
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PaulspowerPaulspower

Response from developer

Hello, thank you very much for your recognition of us, we will continue to work hard. Your suggestions have been recorded and forwarded to our relevant colleagues. If you have any questions, please contact jifei.he@goodwe.com and we will reply to you as soon as possible.

Need a widget

Easy to use. However, really needs a widget to show battery % at a quick glance on lock and/or Home Screen. Can’t be that hard.
-tonny_-tonny_

Response from developer

We are very happy to inform you that the latest version 2.5.2 of the App now supports screen widgets. Thank you for your use. Please contact jifei.he@goodwe.com if you have any questions.

Great app, but needs text size adjustment options

I am really enjoying using the SEMS+ app. It works great, but the text size is a bit too small for me. Every time I open the app, I have to look for my reading glasses just to read the data. It would be incredibly helpful if you could add a text size adjustment feature in the settings. Thank you for the great app!
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intersupintersup

Response from developer

Hello, we are very sorry for the inconvenience caused to you. We are still optimizing. Regarding the issue of font size, I have recorded it and forwarded it to relevant colleagues. If you have any questions, please contact jifei.he@goodwe.com.

Viel schlechter als die alte

Die App bietet eine viel schlechtere Übersicht als die alte App. Warum will man nicht die alten Ansichten zusätzlich ermöglichen. Gibt doch gar keinen Grund, darauf zu verzichten. Insbesondere die Grafen sind nicht gut.
RunycaRunyca

Response from developer

Wir bedauern die Unannehmlichkeiten sehr. Wir optimieren immer noch. Wenn Sie Fragen haben, wenden Sie sich bitte an jifei.he@goodwe.com

Not working at all

Was working until 20may26- now won’t load any data. Please fix this.
Nothanks 2Nothanks 2

Mal wieder fehlt die Übersichtsseite

Schade. Optisch ansprechend und modern mit einem frischen Auftritt. Aber der für uns wesentliche Gesamtüberblick mit der Startseite fehlt wieder. Wie damals bei dem Start des Vorgängers. Ich hoffe das wird nachgeliefert.
thomschubsthomschubs

Response from developer

Hallo, die neue Version der Homepage-Übersicht wird in den nächsten zwei Tagen online sein. Sie können es zu diesem Zeitpunkt überprüfen. Wenn Sie Fragen haben, wenden Sie sich bitte an jifei.he@goodwe.com.

No grid data

I can’t access Grid Data. The feedback was useless. Old app was much better.
Hazel saysHazel says

Relieved to find this app

I had been complaining about the bad app from goodwe found this app yesterday, it allows me to
Easily and Conveniently switch between different modes of inverter, understand my production and consumption patterns throughout the day. I also like the house UI.
Jawad mansoorJawad mansoor

Communication errrors

More often than not there is no live data and both my inverter and EV charger show as offline as does my system generally. The SolarGo app shows both inverter and charger as operating normally and both devices show up on my router. It seems to be the app that is not communicating with my devices despite reinstalling it and ensuring the most recent updated version.
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Stargazer2010Stargazer2010