They never responded
My account has been under review for YEARS now. Absolutely ridiculous I’m not gonna have my information on their app for someone to steal, and I’m not even working for them.
LOUDER NOTIFICATIONS
This app is fine. My only complaint is the notification is so low and you cannot change it!! It can cause you to miss a lot of you are not constantly just staring at your phone.
No phone number to contact
No driver support number I was stuck on a orders and need help no one can assist no driver assistance no help I need a manager help and still need help
Worst courier App
Please don’t waste your time, they don’t even deserve 1 star I rated if I could I would gave 5 negative stars
Terrible
The support team for delivery drivers it’s terrible.
Not intuitive or user friendly
Cons: Font size, app organization and instructions need significant improvement. Written after 12 deliveries. Pros: excellent notifications of available jobs.
Better then ppl understand
Senpex has real opportunity to make money, the issue is bots. Average drivers never see what Senpex has to truly offer because there instantly taken and I’ve been shouting from the hills about it but nothing. It’s a small operation seeing the culprits is very simple they remain at a constant profit and never below
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Bad app!
I only get notification, maybe once a week, but I don’t see any load. Zero deliver in more than 6 months in Miami, FL. 🤭
Horrible app/ no customer service stay away
No responses in regards to help that you may need as a driver, trips are too far away and don’t equate to the gas you will spend. Only Senpex can profit leaving the courier driver begging for orders that rarely come out. No way to live or work
You’ll be lucky if you get 1 order a day. Don’t waste your time here
You’ll be lucky if you get 1 order a day. Don’t waste your time here
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No orders Showing
Ever since I updated the app or deleted and re-installed I get no orders. I also have tried to delete once more Now Apple Store is trying to collect payment for no reason.
Bill
SenPex Sucks!
Unpaid Wages and Unprofessional Conduct – Avoid This Company.”
“I had a terrible experience working for this delivery app company. I completed a full week of deliveries, and they never paid me. It’s been over two months now, and despite multiple attempts to contact them, they have not resolved the issue. Completely unprofessional and unreliable. I would strongly advise anyone to avoid working with them.”
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Very low pay for heavy deliveries
Restaurant Depot orders in San Jose pay extremely low. Many deliveries are heavy, with large boxes and long loading time, but the pay does not match the work. The price is not calculated fairly based on the weight, distance, and effort. Drivers spend time lifting heavy items and still receive very low offers. This feels unfair to drivers very very very bad
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😩
Promised me payment and I still have yet to see it!!
DONT DOWNLOAD THIS TRADH APP
These people that run this app are thieves . They stole 4 runs I completed cause I complained about a run that got canceled then kicked me off the app . Absolute garbed people behind this thing look else were for work
Customer Support is lacking
When I first started driving for Senpex, it was great! It had a lot of jobs, high wages, and if you arrived to pick up an order and it was a blank trip, they’d reimburse you $25. Nowadays, jobs are rare & it’s difficult to get a hold of support during normal hours (noon).
Le falta organización
En lo que a mí respecta están usando bots con esta aplicación . Yo que llevo más de 8 meses usándola veo como desaparecen en milésimas de segundo. Algo que ningún ser humano puede hacer mientras abre y toma la orden
Customer service
No customer service for drivers, worst app ever had seen
This app is AZZ
Support never once replied back to me as I was making a delivery for them!!..I unloaded over 2k pounds of bagged rocks and wasn't paid a dime!
The Worse Support Ever
Senpex has the worse “support” ever!! Rude, accusatory, and inconsiderate IF they decide to actually respond. They can disable or lock out your account where you won’t receive any new courier orders without any prior warnings or communication of your account status. They consistently blame and fault drivers for clear Senpex App technical issues without any resolution. Just a horrible business model!!
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