Senpex Courier Reviews: Is It Legit?

Customer Experience

Positive experience24.5% of reviews
Neutral5.9% of reviews
Negative experience69.6% of reviews

~ Based on 237 written reviews from the US App Store.

What users say about Senpex Courier

Is Senpex Courier Safe?

Senpex Courier has mixed safety signals based on user ratings. AppsHunter Safety Score for Senpex Courier is 66/100.

This assessment is based on 836 user ratings, with an App Store average of 3.3/5.

Safety Analysis

56.3% of ratings point to a safe experience
3.5% of ratings suggest some concerns
40.2% of ratings point to a risky experience

~ Based on 836 App Store ratings for Senpex Courier.

Is Senpex Courier Legit?

Senpex Courier appears to be a legitimate app. AppsHunter Legitimacy Score for Senpex Courier is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad for bussiness

I went on my 9th order with Senpex and was logged out and I am still waiting on a check I should’ve got from 3 days ago and still haven’t heard anything from them

Opiniones

De verían dejar ajustar las órdenes

There is no customer support! The orders have disappeared!

After years of working for Senpex, they simply stopped sending me orders out of the blue—without any explanation—and support isn’t answering my messages, so I just had to look for work on another delivery platform.

You will likely work for free

No one to get in contact with afterwards

They never responded

My account has been under review for YEARS now. Absolutely ridiculous I’m not gonna have my information on their app for someone to steal, and I’m not even working for them.

LOUDER NOTIFICATIONS

This app is fine. My only complaint is the notification is so low and you cannot change it!! It can cause you to miss a lot of you are not constantly just staring at your phone.

No phone number to contact

No driver support number I was stuck on a orders and need help no one can assist no driver assistance no help I need a manager help and still need help

Worst courier App

Please don’t waste your time, they don’t even deserve 1 star I rated if I could I would gave 5 negative stars

Terrible

The support team for delivery drivers it’s terrible.

Not intuitive or user friendly

Cons: Font size, app organization and instructions need significant improvement. Written after 12 deliveries. Pros: excellent notifications of available jobs.

Better then ppl understand

Senpex has real opportunity to make money, the issue is bots. Average drivers never see what Senpex has to truly offer because there instantly taken and I’ve been shouting from the hills about it but nothing. It’s a small operation seeing the culprits is very simple they remain at a constant profit and never below
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Bad app!

I only get notification, maybe once a week, but I don’t see any load. Zero deliver in more than 6 months in Miami, FL. 🤭

Horrible app/ no customer service stay away

No responses in regards to help that you may need as a driver, trips are too far away and don’t equate to the gas you will spend. Only Senpex can profit leaving the courier driver begging for orders that rarely come out. No way to live or work
You’ll be lucky if you get 1 order a day. Don’t waste your time here
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No orders Showing

Ever since I updated the app or deleted and re-installed I get no orders. I also have tried to delete once more Now Apple Store is trying to collect payment for no reason.

Bill

SenPex Sucks!

Unpaid Wages and Unprofessional Conduct – Avoid This Company.”

“I had a terrible experience working for this delivery app company. I completed a full week of deliveries, and they never paid me. It’s been over two months now, and despite multiple attempts to contact them, they have not resolved the issue. Completely unprofessional and unreliable. I would strongly advise anyone to avoid working with them.”
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Very low pay for heavy deliveries

Restaurant Depot orders in San Jose pay extremely low. Many deliveries are heavy, with large boxes and long loading time, but the pay does not match the work. The price is not calculated fairly based on the weight, distance, and effort. Drivers spend time lifting heavy items and still receive very low offers. This feels unfair to drivers very very very bad
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😩

Promised me payment and I still have yet to see it!!

DONT DOWNLOAD THIS TRADH APP

These people that run this app are thieves . They stole 4 runs I completed cause I complained about a run that got canceled then kicked me off the app . Absolute garbed people behind this thing look else were for work

Customer Support is lacking

When I first started driving for Senpex, it was great! It had a lot of jobs, high wages, and if you arrived to pick up an order and it was a blank trip, they’d reimburse you $25. Nowadays, jobs are rare & it’s difficult to get a hold of support during normal hours (noon).