Live data is not showing.
Live data is not showing.
Beware
Had my account deleted for absolutely nothing and they’re ghosting me, can’t get a response from their support ticket system. They got my money, I didn’t do a single thing wrong here but choose Sense.
No data on weekly view
When looking at the solar dashboard, any view other than Day shows No Solar Data. And even the Day view appears to be shifted to some unknown time zone. It’s useless.
Poor support
Poor support with lots of excuses.
They don’t have any proper phone support.
Chat support is full of canned responses that are usually irrelevant and deflecting blame. It takes 20-40 to get a simple single answer to one question on chat at best .
App is buggy and freezes up A LOT recently . New iPhone pro max with updated app.
Have to hard close the app a couple of times before it starts working.
After more than five years of use, sense can’t figure out what several items are and won’t even give me the ability to name the ones I already know what they are when they are labeled “other”
I asked “ how many years will it take for Sense to figure out what these items are “ and the rep never answered
They don’t have any proper phone support.
Chat support is full of canned responses that are usually irrelevant and deflecting blame. It takes 20-40 to get a simple single answer to one question on chat at best .
App is buggy and freezes up A LOT recently . New iPhone pro max with updated app.
Have to hard close the app a couple of times before it starts working.
After more than five years of use, sense can’t figure out what several items are and won’t even give me the ability to name the ones I already know what they are when they are labeled “other”
I asked “ how many years will it take for Sense to figure out what these items are “ and the rep never answered
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Poor support
Poor support with lots of excuses. They don’t have any proper phone support. Chat support is full of canned responses that are usually irrelevant and deflecting blame. It takes 20-40 to get a simple single answer to one question on chat at best . App is buggy and freezes up A LOT recently . Have to hard close the app a couple of times before it starts working. After more than five years of use, sense can’t figure out what several items are and won’t even give me the ability to name the ones I already know what they are. I asked “ how many years will it take for Sense to figure out what these items are “ and the rep never answered
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