Sentry Pro Reviews: Is It Legit?

Customer Experience

Positive experience53.6% of reviews
Neutral7.3% of reviews
Negative experience39.1% of reviews

~ Based on 179 written reviews from the US App Store.

What users say about Sentry Pro

Is Sentry Pro Safe?

Sentry Pro—For your Tesla appears safe based on user ratings. AppsHunter Safety Score for Sentry Pro is 89/100.

This assessment is based on 1,027 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.5% of ratings point to a safe experience
5.0% of ratings suggest some concerns
9.5% of ratings point to a risky experience

~ Based on 1,014 App Store ratings for Sentry Pro.

Is Sentry Pro Legit?

Sentry Pro—For your Tesla appears to be a legitimate app. AppsHunter Legitimacy Score for Sentry Pro is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

7 Days Trial

Very impressive & a peace of mind.

Response from developer

Thank you so much for your 5-star review! ❤️

I love this app

This app is a must if you own a Tesla

Works

App works but, wind will set off! Need the ability to adjust sensitivity….

Très utile

App très pratique est bien pensée. Il manque la possibilité d’ajouter des sons personnalisés ou d’avoir un show son&lumières dédié, enfin il manque aussi de pouvoir personnaliser vraiment la sensibilité de la sentinelle. L’app n’est pas encore fiable à 100% sur les alertes en temps réel mais elle a mérite d’exister !
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Response from developer

Merci beaucoup pour votre avis et vos encouragements ! La sensibilité du mode Sentinelle est gérée par Tesla, qui ne permet pas aux applications de la modifier. Les sons personnalisés ne sont pas encore pris en charge par Tesla non plus : dès que ce sera possible, nous les ajouterons. Concernant les alertes en temps réel, si vous constatez des alertes manquées ou en retard, écrivez-nous à support@sentrypro.app avec l'heure approximative : nous regarderons votre cas en détail.

Rob

I renewed my years subscription a few weeks back. I rarely renew subscriptions. One thing I would love for this app though. If it finds a persistent attacker who triggers the sentry pro several times within a short period of time , an option to have it build from a fart/light flash to a horn to further repel the attack might be useful. Sometimes we might not want to go full on horn to start with as it may be an innocent simply passing by in a car park for example
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Response from developer

Thank you for renewing, and for taking the time to write this! A response that starts gently and escalates only if someone keeps coming back is a great idea. A flash or a fart for whoever's just passing, and the horn only for a real repeat visitor. We've added it to our list of feature requests. Thanks again for your support!

Doesn’t send notifications

No point of the app if it doesn’t send notifications on sentry events.

I love this app

This app is a must if you own a Tesla

Doesn’t Connect

Downloaded for first time, tried to connect to my Model Y 2026 and never does anything.

Rob

I renewed my years subscription a few weeks back. I rarely renew subscriptions. One thing I would love for this app though. If it finds a persistent attacker who triggers the sentry pro several times within a short period of time , an option to have it build from a fart/light flash to a horn to further repel the attack might be useful. Sometimes we might not want to go full on horn to start with as it may be an innocent simply passing by in a car park for example
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Amazing support!

I downloaded the app to start the trial for my husband’s and my 2 new Teslas. It was a Sunday and I had trouble connecting the second car to the app so I emailed support, not expecting a reply for 1-2 business days. But not even 10 minutes later (on a Sunday!) I received a reply from a real person (not an auto-reply) with suggestions for how to fix my issue. They even asked me to let them know if I was able to fix it after trying. I followed their instructions, it worked, and I wrote back to let them know and to thank them for their quick response, and they actually wrote back telling them that they are glad everything was fine. That alone gets this company 5 stars, and the app is working great too. With the political climate the way it is, I feel more peace of mind knowing I’ll be notified right away if something is going on. Well done, Sentry Pro team!
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Response from developer

Thank you for this. Reading it genuinely made our day! Honestly, the part that meant the most wasn't the five stars. It was that you wrote back to say the fix worked. Most people don't, and it's a small kindness that goes a long way. Congratulations on the two new Teslas. Enjoy them, and if anything ever comes up, just email. We'll be there!

From 5 hours too late to real time protection

I use Sentry Pro all the time, and it does a great job. If it detects something around my car, it immediately sends an alert to my Apple Watch. Whenever I get an alert, I open the app on my phone and see what’s happening around the car.

I subscribed to Sentry Pro after staying at a hotel where, overnight, people were breaking into cars and preparing to steal catalytic converters in the parking lot. My Tesla had beautiful color video of the people involved, but I didn’t see it until about five hours later. By then, it was obviously too late to catch them in the act.

The hotel didn’t even know what had happened in its parking lot until I showed them the video.

After that experience, I downloaded Sentry Pro. I feel much better about leaving my car parked now because I can get alerts and view the cameras while something is actually happening instead of discovering it hours later.

I love this app and use it all the time.
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Response from developer

Thank you so mucg for this detailed review. Reviews like this do more for other owners than anything I can write myself. That parking lot is the whole reason the app exists: knowing while it's happening, not the next morning. Anything you need, support@sentrypro.app.

Amazing to use and get notifications

Works amazingly

Cannot get any kotifications without a subscription

Downloaded it. Set it all up and nope…cannot get notifications without a monthly fee.

Glad i didn’t authorize access to personal info. This seems like a scam.

Wunsch:

Bitte Geofencing der kamerabbasierten Erkennung zur Verfügung stellen. Zb. Arbeit ohne Kameraerkennung, Supermarkt mit.
Danke

Charges

Be very careful. They advertise 7 days free then a monthly or annual charge with cancel any time. I tried to sign up for this to try it out then do monthly. I was immediately charged a one year subscription for $49.99. I never had a chance to review for 7 days or sign up for monthly. Apple subscription would not refund. Waste of money
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Love the Notifications

My first Tesla and was disappointed to see that the Tesla app lacked notifications. Sentry Pro is sweet. I wish I could adjust the notification volume as it’s rather loud when I’m in a meeting. lol. It’s all good though.

Very unreliable.

Received alerts the first day then they completely stopped. So if you are relying on Sentry Pro to let you know immediately if something is happening to your vehicle this app is not for you. I am extremely disappointed that this stopped working and I reached out to support and so far no response.

Charges

Be very careful. They advertise 7 days free then a monthly or annual charge with cancel any time. I tried to sign up for this to try it out then do monthly. I was immediately charged a one year subscription for $49.99. I never had a chance to review for 7 days or sign up for monthly. Apple subscription would not refund.
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Very useful with quick notifications!

Much better than the Tesla app, which doesn’t notify you until after the damage is done.

I love this app

This app is a must if you own a Tesla