Amazing support!
Response from developer
Thank you for this. Reading it genuinely made our day! Honestly, the part that meant the most wasn't the five stars. It was that you wrote back to say the fix worked. Most people don't, and it's a small kindness that goes a long way. Congratulations on the two new Teslas. Enjoy them, and if anything ever comes up, just email. We'll be there!
From 5 hours too late to real time protection
I subscribed to Sentry Pro after staying at a hotel where, overnight, people were breaking into cars and preparing to steal catalytic converters in the parking lot. My Tesla had beautiful color video of the people involved, but I didn’t see it until about five hours later. By then, it was obviously too late to catch them in the act.
The hotel didn’t even know what had happened in its parking lot until I showed them the video.
After that experience, I downloaded Sentry Pro. I feel much better about leaving my car parked now because I can get alerts and view the cameras while something is actually happening instead of discovering it hours later.
I love this app and use it all the time.
Response from developer
Thank you so mucg for this detailed review. Reviews like this do more for other owners than anything I can write myself. That parking lot is the whole reason the app exists: knowing while it's happening, not the next morning. Anything you need, support@sentrypro.app.
Amazing to use and get notifications
Cannot get any kotifications without a subscription
Glad i didn’t authorize access to personal info. This seems like a scam.
Wunsch:
Danke
Charges
Love the Notifications
Very unreliable.
Charges
Very useful with quick notifications!
I love this app
Ne fonctionne pas
Response from developer
Bonjour, et merci pour votre retour — je suis désolé que l'application n'ait pas été à la hauteur de vos attentes. Une précision importante concernant les autorisations: chaque autorisation demandée par Sentry Pro correspond à une fonctionnalité précise, et chacune est facultative. Si vous préférez ne pas accorder une autorisation donnée, vous n'avez simplement pas cette fonctionnalité — rien n'est demandé au-delà de ce dont une fonctionnalité a réellement besoin, et aucune donnée n'est utilisée à d'autres fins. Tous les accès passent par l'API Fleet officielle de Tesla, pour laquelle l'application a été examinée et approuvée. Concernant les mises à jour : l'application est activement développée. Ces derniers mois seulement, nous avons ajouté la programmation du mode Sentinelle, la programmation des actions dissuasives selon l'heure de la journée, ainsi qu'un historique d'activité, parmi d'autres fonctionnalités. Si l'application se comporte de manière instable chez vous, c'est presque toujours résoluble — écrivez-moi directement à support@sentrypro.app et je vous aiderai personnellement à régler le problème et à trouver une solution.
Doesn’t work
I love this app
Glitchy unfortunately
Response from developer
Hi Dazza, thanks for the feedback and for reaching out to support. Just to clarify what Sentry Pro does and doesn't do: the app doesn't affect or improve your cameras' sensitivity or how they respond in pitch-dark conditions. Camera behaviour is controlled entirely by Tesla, and they don't allow third-party apps to make any sensitivity adjustments. What Sentry Pro is built for is sending you notifications the moment Sentry Mode is triggered, automatically running actions in response to those events, and letting you schedule when the system turns on and off. On the status showing "off" when it was actually on — as our support agent explained, that was a localised issue specific to your vehicle, and we had it fixed for you within 24 hours. If anything else comes up, don't hesitate to reach back out to support. We're always happy to help.
Bugs
The little boy who cried wolf...
Response from developer
Thanks for the feedback. The app actually gives you full control here — you can set a schedule with quiet hours for sleep and workouts, and notifications are split into critical and non-critical, so you can let only the important alerts come through while silencing the rest (even overriding Do Not Disturb only when it matters). You can also turn Sentry monitoring off entirely whenever you want. Nothing has to be on around the clock. Happy to point you to exactly where those settings live if you'd like — sorry it was noisy out of the box. Feel free to contact us at support@sentrypro.app at any time.
Needs Improvement
Honking if someone is close to the car.
Need to act only if someone is actually touching the car.
Response from developer
Dear Milieu, Sentry Pro doesn't alter the behaviour of Sentry Mode. If you are unsatisfied with how and when Sentry Mode triggers -which indeed can sometimes trigger even by leaves moving- that is not Sentry Pro's fault. Sentry Pro notifies you, and allows you to attach actions to be performed when Sentry Mode triggers. You can always contact us at support@sentrypro.app if you need advice on how to make the most of Sentry Pro, and we would be glad to help.
Great App —— Too Sensitive
Great Addition
Three months in with my Model Y Performance and Sentry Pro has become one of my most-used apps. Real-time alerts mean I know the second something triggers my cameras — no more discovering damage days later. Clip organization is clean, events are sorted by severity, and the map view showing where incidents occurred is a genuinely useful touch.
The native Tesla experience of pulling a USB drive and scrubbing through footage always felt clunky. Sentry Pro fixes that. Battery impact has been minimal, updates are consistent, and it’s clear the developer actually owns a Tesla.
Worth every penny if you care about protecting your car.
Response from developer
Thank you for your review! ❤️
