Sentry Pro User Reviews

Customer Experience

Positive experience53.7% of reviews
Neutral6.8% of reviews
Negative experience39.5% of reviews

~ Based on 177 written reviews from the US App Store.

What users say

Is Sentry Pro Safe?

Sentry Pro—For your Tesla appears safe based on user ratings. AppsHunter Safety Score for Sentry Pro is 90/100.

This assessment is based on 994 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.5% of ratings point to a safe experience
4.9% of ratings suggest some concerns
9.6% of ratings point to a risky experience

~ Based on 994 App Store ratings for Sentry Pro.

Is Sentry Pro Legit?

Sentry Pro—For your Tesla appears to be a legitimate app. AppsHunter Legitimacy Score for Sentry Pro is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love this app

This app is a must if you own a Tesla

Works

App works but, wind will set off! Need the ability to adjust sensitivity….

Rob

I renewed my years subscription a few weeks back. I rarely renew subscriptions. One thing I would love for this app though. If it finds a persistent attacker who triggers the sentry pro several times within a short period of time , an option to have it build from a fart/light flash to a horn to further repel the attack might be useful. Sometimes we might not want to go full on horn to start with as it may be an innocent simply passing by in a car park for example
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Doesn’t send notifications

No point of the app if it doesn’t send notifications on sentry events.

I love this app

This app is a must if you own a Tesla

Doesn’t Connect

Downloaded for first time, tried to connect to my Model Y 2026 and never does anything.

Rob

I renewed my years subscription a few weeks back. I rarely renew subscriptions. One thing I would love for this app though. If it finds a persistent attacker who triggers the sentry pro several times within a short period of time , an option to have it build from a fart/light flash to a horn to further repel the attack might be useful. Sometimes we might not want to go full on horn to start with as it may be an innocent simply passing by in a car park for example
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Amazing support!

I downloaded the app to start the trial for my husband’s and my 2 new Teslas. It was a Sunday and I had trouble connecting the second car to the app so I emailed support, not expecting a reply for 1-2 business days. But not even 10 minutes later (on a Sunday!) I received a reply from a real person (not an auto-reply) with suggestions for how to fix my issue. They even asked me to let them know if I was able to fix it after trying. I followed their instructions, it worked, and I wrote back to let them know and to thank them for their quick response, and they actually wrote back telling them that they are glad everything was fine. That alone gets this company 5 stars, and the app is working great too. With the political climate the way it is, I feel more peace of mind knowing I’ll be notified right away if something is going on. Well done, Sentry Pro team!
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From 5 hours too late to real time protection

I use Sentry Pro all the time, and it does a great job. If it detects something around my car, it immediately sends an alert to my Apple Watch. Whenever I get an alert, I open the app on my phone and see what’s happening around the car.

I subscribed to Sentry Pro after staying at a hotel where, overnight, people were breaking into cars and preparing to steal catalytic converters in the parking lot. My Tesla had beautiful color video of the people involved, but I didn’t see it until about five hours later. By then, it was obviously too late to catch them in the act.

The hotel didn’t even know what had happened in its parking lot until I showed them the video.

After that experience, I downloaded Sentry Pro. I feel much better about leaving my car parked now because I can get alerts and view the cameras while something is actually happening instead of discovering it hours later.

I love this app and use it all the time.
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Amazing to use and get notifications

Works amazingly

Cannot get any kotifications without a subscription

Downloaded it. Set it all up and nope…cannot get notifications without a monthly fee.

Glad i didn’t authorize access to personal info. This seems like a scam.

Wunsch:

Bitte Geofencing der kamerabbasierten Erkennung zur Verfügung stellen. Zb. Arbeit ohne Kameraerkennung, Supermarkt mit.
Danke

Charges

Be very careful. They advertise 7 days free then a monthly or annual charge with cancel any time. I tried to sign up for this to try it out then do monthly. I was immediately charged a one year subscription for $49.99. I never had a chance to review for 7 days or sign up for monthly. Apple subscription would not refund. Waste of money
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Love the Notifications

My first Tesla and was disappointed to see that the Tesla app lacked notifications. Sentry Pro is sweet. I wish I could adjust the notification volume as it’s rather loud when I’m in a meeting. lol. It’s all good though.

Very unreliable.

Received alerts the first day then they completely stopped. So if you are relying on Sentry Pro to let you know immediately if something is happening to your vehicle this app is not for you. I am extremely disappointed that this stopped working and I reached out to support and so far no response.

Charges

Be very careful. They advertise 7 days free then a monthly or annual charge with cancel any time. I tried to sign up for this to try it out then do monthly. I was immediately charged a one year subscription for $49.99. I never had a chance to review for 7 days or sign up for monthly. Apple subscription would not refund.
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Very useful with quick notifications!

Much better than the Tesla app, which doesn’t notify you until after the damage is done.

I love this app

This app is a must if you own a Tesla

Ne fonctionne pas

Je me suis fait avoir en prenant l’abo pour un an. L’app fonctionne aléatoirement, est extrêmement lourde pour rien, mais surtout demande des autorisations Tesla qui n’ont rien à voir avec le mode sentinelle. Et j’ai remarqué que depuis qu’il y a des apps concurrentes qui fonctionnent et bien moins chères, le développeur a commencé à ajouté des fonctionnalités alors qu’en 10 mois rien….. ça fonctionne pas mais le développeur ne fait rien…. Bref mieux vaut regarder d’autres apps fonctionnelles.
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Response from developer

Bonjour, et merci pour votre retour — je suis désolé que l'application n'ait pas été à la hauteur de vos attentes. Une précision importante concernant les autorisations: chaque autorisation demandée par Sentry Pro correspond à une fonctionnalité précise, et chacune est facultative. Si vous préférez ne pas accorder une autorisation donnée, vous n'avez simplement pas cette fonctionnalité — rien n'est demandé au-delà de ce dont une fonctionnalité a réellement besoin, et aucune donnée n'est utilisée à d'autres fins. Tous les accès passent par l'API Fleet officielle de Tesla, pour laquelle l'application a été examinée et approuvée. Concernant les mises à jour : l'application est activement développée. Ces derniers mois seulement, nous avons ajouté la programmation du mode Sentinelle, la programmation des actions dissuasives selon l'heure de la journée, ainsi qu'un historique d'activité, parmi d'autres fonctionnalités. Si l'application se comporte de manière instable chez vous, c'est presque toujours résoluble — écrivez-moi directement à support@sentrypro.app et je vous aiderai personnellement à régler le problème et à trouver une solution.

Doesn’t work

Gave it a try. It didn’t work