Sentry Pro User Reviews

Customer Experience

Positive experience53.1% of reviews
Neutral6.8% of reviews
Negative experience40.1% of reviews

~ Based on 162 written reviews from the US App Store.

What users say

Is Sentry Pro Safe?

Sentry Pro—For your Tesla appears safe based on user ratings. AppsHunter Safety Score for Sentry Pro is 90/100.

This assessment is based on 931 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.8% of ratings point to a safe experience
4.6% of ratings suggest some concerns
9.6% of ratings point to a risky experience

~ Based on 931 App Store ratings for Sentry Pro.

Is Sentry Pro Legit?

Sentry Pro—For your Tesla appears to be a legitimate app. AppsHunter Legitimacy Score for Sentry Pro is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very unreliable.

Received alerts the first day then they completely stopped. So if you are relying on Sentry Pro to let you know immediately if something is happening to your vehicle this app is not for you. I am extremely disappointed that this stopped working and I reached out to support and so far no response.

Charges

Be very careful. They advertise 7 days free then a monthly or annual charge with cancel any time. I tried to sign up for this to try it out then do monthly. I was immediately charged a one year subscription for $49.99. I never had a chance to review for 7 days or sign up for monthly. Apple subscription would not refund.
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Very useful with quick notifications!

Much better than the Tesla app, which doesn’t notify you until after the damage is done.

I love this app

This app is a must if you own a Tesla

Ne fonctionne pas

Je me suis fait avoir en prenant l’abo pour un an. L’app fonctionne aléatoirement, est extrêmement lourde pour rien, mais surtout demande des autorisations Tesla qui n’ont rien à voir avec le mode sentinelle. Et j’ai remarqué que depuis qu’il y a des apps concurrentes qui fonctionnent et bien moins chères, le développeur a commencé à ajouté des fonctionnalités alors qu’en 10 mois rien….. ça fonctionne pas mais le développeur ne fait rien…. Bref mieux vaut regarder d’autres apps fonctionnelles.
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Response from developer

Bonjour, et merci pour votre retour — je suis désolé que l'application n'ait pas été à la hauteur de vos attentes. Une précision importante concernant les autorisations: chaque autorisation demandée par Sentry Pro correspond à une fonctionnalité précise, et chacune est facultative. Si vous préférez ne pas accorder une autorisation donnée, vous n'avez simplement pas cette fonctionnalité — rien n'est demandé au-delà de ce dont une fonctionnalité a réellement besoin, et aucune donnée n'est utilisée à d'autres fins. Tous les accès passent par l'API Fleet officielle de Tesla, pour laquelle l'application a été examinée et approuvée. Concernant les mises à jour : l'application est activement développée. Ces derniers mois seulement, nous avons ajouté la programmation du mode Sentinelle, la programmation des actions dissuasives selon l'heure de la journée, ainsi qu'un historique d'activité, parmi d'autres fonctionnalités. Si l'application se comporte de manière instable chez vous, c'est presque toujours résoluble — écrivez-moi directement à support@sentrypro.app et je vous aiderai personnellement à régler le problème et à trouver une solution.

Doesn’t work

Gave it a try. It didn’t work

I love this app

This app is a must if you own a Tesla

Glitchy unfortunately

Seems to be a bit hit & miss, connectivity to sentry (stating off when it’s on) and camera activation, nothing at all last night. Reached out to support for help.

Bugs

Works a little from day to day. Today it doesn’t. A few days ago it did. About to cancel and move on

The little boy who cried wolf...

This is yet another app where the developers think their app deserves to notify the user constantly because it's the only app a user would ever have to use. This app does nothing but pester me all freaking day. The more notifications one receives that are meaningless, the more this app becomes meaningless. After using for less than two weeks I'm canceling my subscription. I get way too many non-essential notifications. I get them throughout the day, throughout the night, even when I'm working out. By default this app will notify me when I'm sleeping and even in a workout. I've gone from being excited about this app, to be annoyed by this app, it's really hating this app. At least I can set off a warning that's a fart sound.
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Needs Improvement

Unnecessary honking & sending notifications.
Honking if someone is close to the car.
Need to act only if someone is actually touching the car.

Great App —— Too Sensitive

It’s great to be notified when something is happening around your Tesla, but the app is too sensitive to Sentry. People can’t even simply walk by without setting off the alert. My girlfriend may walk outside to grab a package and she barely makes it out the door before my Cybertruck honks at her.

Great Addition

⭐⭐⭐⭐⭐ The Sentry Mode companion every Tesla owner needs

Three months in with my Model Y Performance and Sentry Pro has become one of my most-used apps. Real-time alerts mean I know the second something triggers my cameras — no more discovering damage days later. Clip organization is clean, events are sorted by severity, and the map view showing where incidents occurred is a genuinely useful touch.

The native Tesla experience of pulling a USB drive and scrubbing through footage always felt clunky. Sentry Pro fixes that. Battery impact has been minimal, updates are consistent, and it’s clear the developer actually owns a Tesla.

Worth every penny if you care about protecting your car.
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Additional items

This has been really good. Improvements. Noticifcation options or add options for IOS shortcuts app parameters. Example, I want to vent my windows if the temp is between X and Y, and if there is a sentry alert, close the windows and a set time to vent the windows again. There needs to be a way to capture a alert notification. Unfortunately apple does not allow to capture a notification, so there is no other way around this. Sentry pro can create parameters for Shortcuts app to detect within the app. Thank you.
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So so

It has not worked for me sinceI switched Tesla model I have premium service

Maybe not for me

I truly don’t see the point when I have all in need on my key app

Did nothing for me

After setting up this app with my Tesla, I received zero alert whereas the Tesla app was notifying me of all kinds of intrusions. Complained to developer the sent a test signal that flashes on you notifications and then never to be seen again. There is so much wrong with this app it’s difficult to know where to begin. But the main objective of this review is it doesn’t work. It does not alert you to anything going on with your Tesla if someone tries to grab the door or opens the door when you’re not there it doesn’t send you an alert even though Sentry mode is on and it’s activated. The second thing is there’s no way of looking up historical intrusion alerts so that you can kind of review it later to see what’s going on or if there’s a patterns going on this is a very amateur App that they want a lot of money for buyer. Beware stay away move on the next product for the next Developer. This one’s not gonna solve your problems.
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Finally activated

I did finally manage to get Sentry-Pro activated and working. Love the idea of something that can improve on Sentry itself. However, it needs a bit more filtering and I’m sick to death of pointless, unnecessary alerts. I’m giving up and deleting this app. Great idea in principle but not worth loss of my sanity. It works sort of too well
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Goes up on price unexpectedly

Goes up on price unexpectedly

Great product

Works very well