Easy and works
I commute in from the suburbs for work. I pay for parking on the platform. It’s easy and it works.
Easy & clean
Easy to use. It would be nice to be able to pick the station by clicking on it from the map.
Reminders Fail
I often need to keep my car overnight. The parking expiration notice does not always work and receive a parking ticket when it happens. I now need to set my own alarms. Don’t rely on the expiration notifications!
Unreliable
First of all, why is there a separate app to park instead of using the existing Septa app? If I can add money to my key card on that app, I shouldn’t need a second app to park. Secondly, half the time payment doesn’t go though and I have to try multiple times. If I try texting the number to pay I just get a link to use the app. I don’t have 20 minutes to fight with an app, I have a train I need to get on! Septa needs to fire this app company and get something way more functional and integrated into the primary app.
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Poorly coded
Septa park frequently crashes. No option to change the vehicle you’re paying for without changing the default vehicle. Accidentally paid for the wrong vehicle because of this. No way to add a favorite station. App needs basic UI development.
Easy and fast way to pay for parking
Despite occasional outages, which have become less frequent, this is a fast, intuitive way to pay for parking at SEPTA regional rail stations.
Never works
This is the worst app ever made
Useless
Can’t set up an account or log in. Useless app from a useless company.
Senior
All good however Seniors should park for free.
Easy
Peasy
Perfect!
Perfectly convenient and so accurate. Makes me feel very safe and secure - thank you!!!
Rarely works!
It would be a miracle if this app worked consistently. 90% of the time when I want to pay the station the app just lads on the loading screen for payment. Sometimes it won’t even get as far as the payment option. It’s incredibly frustrating to deal with every morning. What are we paying high ticket prices for and parking for.
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Needs alternate payment options
Most of the time this seems to work. However there are mornings that the app will not connect to my bank and so my payment doesn’t go through. I’ve called to pay by phone and all I get is an option to text, which then connects to the app and of course doesn’t work. I realize this may be due to low connectivity, but if that is the case at some septa parking lots there needs to be a pay by phone or other option that doesn’t link to the app. Like I said, this is an occasional issue but I’ve gotten tickets or wasted an hour of time
In the phone without a resolution.
In the phone without a resolution.
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Garbage app
When you try to pay it freezes when connecting to your bank.
So you have to reload the whole app and do it all over again. Every time.
Trash app. But what do you expect from government.
So you have to reload the whole app and do it all over again. Every time.
Trash app. But what do you expect from government.
Monthly pass
It will save people a lot of time and trouble to set up a monthly parking pass option, or just budget it into the SEPTA pass.
Trash app
The app only let me sign in once before it just continued to spin and spin and spin on the login page and I just said forget it. I wasn’t surprised it didn’t work to be quite honest. It’s Septa after all who are we kidding. Delete.
Only works some times
Tried to use this app to pay today. Couldn’t complete transaction - told me to try again later. Tried 3 times and had to use the kiosk. A month ago I paid and countdown timer started but no indication of session in app afterward. It’s nice when it works though.
Poor
Set up of the is poor - design is non intuitive- payment method is slow in connecting to banks
Repeat parking option
The app needs to remember the station you paid at last and give you a simple “renew” button. It’s antiquated to have someone enter in their train station every single day. It’s an easy fix. Please consider.
Also, you need to allow the purchase of multiple days. Most people park multiple days of the week.
Please try to understand your users better.
I’d like to know if someone actually reads this since you asked me to take the time to write it.
Thanks
Also, you need to allow the purchase of multiple days. Most people park multiple days of the week.
Please try to understand your users better.
I’d like to know if someone actually reads this since you asked me to take the time to write it.
Thanks
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Slow and buggy
I don’t know why but the app is suddenly very slow and giving error messages at every step. Took several tries to pay. Despite paying for parking the app says I have no active parking sessions. I haven’t had app issues until today and I have the latest iOS.
