Freezes too often
Often times I have to use the machine at the station as the app freezes too often. Almost missed the train once
Apple login
Apple login doesn’t work
Buggie App
I shouldn’t have to open app, proceed to payment, then open app and proceed to payment again because I was stuck on a loading screen the first time. I deal with this most mornings. It’s so annoying. Pls fix.
Why no cancel parking session feature??
I just paid for parking for the wrong license plate in my household. There should be a feature to cancel, like philly meters have. I’d understand if Septa parking limited this option to within first 10 minutes of placing the order. Because you can NEVER get through to their customer svs by phone.
Horrible all around
Can’t connect to it most days, too many steps to process the transaction and station selector doesn’t work well. It says ‘purchase complete’ but it really is not complete as one more step needed. It’s built so that tickets get issued.
Zero stars
If I could give zero stars I would. This app is horrific. I set it up using my Apple ID and it just doesn’t work. I have deleted it and redownloaded it, waited for updates and still nothing. I tried to create a new log in but it recognizes my info and tells me that it is associated with another account so I can’t even get around it that way. I reached out to support who told me to… delete it and redownload it… WHICH DIDNT AND STILL DOESNT WORK. Then they stop responding. Now the website isn’t working (which links to flowbird.app so it is the same damn thing) so I am going to get a ticket? Because y’all can’t get your stuff together? Ridiculous.
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Garbage app!
I signed up using my apple account to make it easier but the damn app just keeps on “loading” but won’t let me sign in.
Unwarranted Ticket Frenzy
I continue receiving tickets even though I pay. Whoever issuing the ticket is not performing their job as expected and should be educated on how to verify if payment was made. They are not completely to blame, management is failing them due to a lack of leadership.
Fix it
Should be able to set up the app to where I have specific stations and make it a default setting
Doesn’t work
This app doesn’t work. I’ve deleted it and redownloaded it a dozen times—still doesn’t work.
Un-usable
Can’t connect, runtime error, you name it. Horrendous app.
Doesn't work
Can't log in, just loads forever
Doesn’t work
Keeps saying “SEPTA park has encountered an error” cannot use the app at all
Easy and works
I commute in from the suburbs for work. I pay for parking on the platform. It’s easy and it works.
Easy & clean
Easy to use. It would be nice to be able to pick the station by clicking on it from the map.
Reminders Fail
I often need to keep my car overnight. The parking expiration notice does not always work and receive a parking ticket when it happens. I now need to set my own alarms. Don’t rely on the expiration notifications!
Unreliable
First of all, why is there a separate app to park instead of using the existing Septa app? If I can add money to my key card on that app, I shouldn’t need a second app to park. Secondly, half the time payment doesn’t go though and I have to try multiple times. If I try texting the number to pay I just get a link to use the app. I don’t have 20 minutes to fight with an app, I have a train I need to get on! Septa needs to fire this app company and get something way more functional and integrated into the primary app.
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Poorly coded
Septa park frequently crashes. No option to change the vehicle you’re paying for without changing the default vehicle. Accidentally paid for the wrong vehicle because of this. No way to add a favorite station. App needs basic UI development.
Easy and fast way to pay for parking
Despite occasional outages, which have become less frequent, this is a fast, intuitive way to pay for parking at SEPTA regional rail stations.
Never works
This is the worst app ever made
