Easy
Like using the app to get things done!
Mortgage
The app could be more user friendly
Yes!
First Time Homeowner
Awful user experience
Every time I log in it takes me to the rating page. It’s an awful user experience. I don’t want to be forced to rate an app. The password functions don’t work well.
Excellent
Highly recommend easy to use and quick to access your account.
Civil Rights Manager
Thank you for being a safe place
Easy to navigate
Site is useful.
Client
Very convenient,Helpful & easy to use day or night documents needed are available
If you have an hour to waste, use the app
This app is extremely slow and needs to be performance optimized asap! Servbank needs to evaluate their development team and utilize onshore lead development resources. If Servbank is currently using the above recommendation, I would recommend sprint reviews for leadership after every release. There is no way this app had the proper system integration testing (SIT) performed and definitely did not go through User Acceptance Testing (UAT) by the business. You may need to reach out to me to lead your IT department. Please do an emergency release asap to fix this issues.
Show more
Something that really works
I get the information that I need when I need it. You can make arrangements for payment changes. It’s really works well.
Best way to make payments
Really like it
Servbank Mortgage App
Easy to navigate
App and website is old and doesn’t work properly
App doesn’t work face id and always ask to give feedback even if you already gave feedback. All the features won’t work.
easy to use
great bank ap. Very easy to use. Thank you!
Really bad
Every month I try to use this app for my payment. It is usually so unresponsive that I give up and have to use a PC.
No good.
Horrible app with terrible functioning. Not user friendly at all. Terribly set up. Needs completely redesigned.
Home
It is very easy to use
Happy
Really good aApp
S Mason
Easy to use! Love it!
Mortgage
It should have direct access to tax info on the app you download! To much running around n loop holes!! Fix please!
