Servbank Mortgage User Reviews

Customer Experience

Positive experience43.7% of reviews
Neutral13.3% of reviews
Negative experience43.0% of reviews

~ Based on 323 written reviews from the US App Store.

What users say

Is Servbank Mortgage Safe?

Servbank Mortgage appears safe based on user ratings. AppsHunter Safety Score for Servbank Mortgage is 86/100.

This assessment is based on 8,032 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.5% of ratings point to a safe experience
6.6% of ratings suggest some concerns
12.9% of ratings point to a risky experience

~ Based on 7,856 App Store ratings for Servbank Mortgage.

Is Servbank Mortgage Legit?

Servbank Mortgage appears to be a legitimate app. AppsHunter Legitimacy Score for Servbank Mortgage is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy

Like using the app to get things done!

Mortgage

The app could be more user friendly

Yes!

First Time Homeowner

Awful user experience

Every time I log in it takes me to the rating page. It’s an awful user experience. I don’t want to be forced to rate an app. The password functions don’t work well.

Excellent

Highly recommend easy to use and quick to access your account.

Civil Rights Manager

Thank you for being a safe place

Easy to navigate

Site is useful.

Client

Very convenient,Helpful & easy to use day or night documents needed are available

If you have an hour to waste, use the app

This app is extremely slow and needs to be performance optimized asap! Servbank needs to evaluate their development team and utilize onshore lead development resources. If Servbank is currently using the above recommendation, I would recommend sprint reviews for leadership after every release. There is no way this app had the proper system integration testing (SIT) performed and definitely did not go through User Acceptance Testing (UAT) by the business. You may need to reach out to me to lead your IT department. Please do an emergency release asap to fix this issues.
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Something that really works

I get the information that I need when I need it. You can make arrangements for payment changes. It’s really works well.

Best way to make payments

Really like it

Servbank Mortgage App

Easy to navigate

App and website is old and doesn’t work properly

App doesn’t work face id and always ask to give feedback even if you already gave feedback. All the features won’t work.

easy to use

great bank ap. Very easy to use. Thank you!

Really bad

Every month I try to use this app for my payment. It is usually so unresponsive that I give up and have to use a PC.

No good.

Horrible app with terrible functioning. Not user friendly at all. Terribly set up. Needs completely redesigned.

Home

It is very easy to use

Happy

Really good aApp

S Mason

Easy to use! Love it!

Mortgage

It should have direct access to tax info on the app you download! To much running around n loop holes!! Fix please!