Service CU Mobile Banking User Reviews

Customer Experience

Positive experience40.8% of reviews
Neutral9.2% of reviews
Negative experience50.0% of reviews

~ Based on 348 written reviews from the US App Store.

What users say

Is Service CU Mobile Banking Safe?

Service CU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Service CU Mobile Banking is 96/100.

This assessment is based on 10,826 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 10,826 App Store ratings for Service CU Mobile Banking.

Is Service CU Mobile Banking Legit?

Service CU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Service CU Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

Amazing

Review

I really like the simplicity and ease of banking with SCU.

I do miss the 24/7 available chat feature—that made it easier than a phone call or email for us overseas customers.

SCU

Have been a member for close to 25 years and it’s been amazing

App not working now

Can’t see any transactions and can’t access to the transfer page as well…. Unbelievable!!!

Looking for a bank to tell you what you can and can’t do with your finances? Look no further

I honestly really liked this bank for a while. Have had them for about 7 years now. It seems like over the last year they have grown more and against me making things repeatedly worse for me. From their control over your money to their copy and pasted unconcerned customer “support” all the way to them basically treating you like you’re special about something even though you have the physical hard proof in front of you. Used to suggest this company but I no longer feel the same.
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App is garbage

This app has significantly declined, after this recent update I cannot access the transfer page so I deleted the app reinstalled to try again now it won’t even let me log in. Time to find a new bank cause not being able to access my money is bs.

Transfer review button bug

I have to hit it multiple times

Terrible App

ITS ALWAYS UNDER MAINTENANCE AND STILL DONT WORK….

App does not work properly overseas for about a month now

Since about a month now, the app will open but when I clink on my account or try and access my card information it displays a frown face and says there is a problem with retrieving the data. After talking to SCU Rep they said it is only happens to people who are overseas, but that does not help me none. I wish they would fix the app, it worked pretty good up until that last update.
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Great people

Very good service and fair rates. SCU is the way to go!

The best

One of the best credit unions around the military community

constantly not working

ever since they updated it some months ago many features don’t work and you have to find in app loopholes to make transfers and such. transaction history consistently unavailable and same with the transfer option

Love it

I don’t really use any other banking app because this one is just too nice and sweet to not use I have been using this app forever and is very good and great.

Mrs.

Awesome work behind the scenes on the online banking platform.

Great Service!

Service Credit Union has been my bank for more than 10 years now. It consistently provides great service and meets or exceeds expectations.

Friendly, professional, helpful staff, reliable app and website.

Thank you!

App failure to load

Consistently having issues on loading the app

Multiple accounts

I love this banking site so very much. The one thing that keeps me from giving it five stars is we have three separate accounts and I can’t login with my mobile app using biometrics because I have a different username and password for each. I wish I could switch between the three with one login.

Lifelong reliable support

I have been a member of Service Credit Union since the 1980s and the support has been incredible. Thank you.

Positive Review

Best bank I have had in a long time. Glad to have selected this CU

Maddy Veno

I recently ran into this intern who I started chatting with, during conversation she let me know that she worked at service credit union and shared the fact that if I were to go over on my debit card that it would automatically be fixed with 100$ increments. Very helpful!