Service CU Mobile Banking User Reviews
Customer Experience
~ Based on 377 written reviews from the US App Store.
What users say
Summarized from real user reviews of Service CU Mobile Banking. Based on 14K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent customer service
- 🚀Convenient and easy to use app
- 🔒Secure banking experience
- 💰Helpful overdraft protection
- 🤝Friendly and personalized service
Negative things
- 🐛App crashes and functionality issues
- 🔍Confusing account organization and layout
- ⏱️Slow transaction posting and balance updates
- 💰Unexpected overdraft and fee charges
- 🌐Unreliable online and mobile banking
Is Service CU Mobile Banking Safe?
Service CU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Service CU Mobile Banking is 96/100.
This assessment is based on 13,943 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 13,943 App Store ratings for Service CU Mobile Banking.
Is Service CU Mobile Banking Legit?
Service CU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Service CU Mobile Banking is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
new updated site does not allow me to to use app on my Apple Watch
Great app.Easy to use and works efficiently. I highly recommend it
Awful app for years and their IT isn’t smart enough to fix it… I shouldn’t have to keep entering my password every few months. And then when I do, the dinosaur system locks me out. Then you try to call the help desk, give ss# and STILL asks questions I need to look at my bank account for 🙄 can’t even send a simple code to verify it’s me BECAUSE GOD FORBID THEY SHOULD GET WOTH NEW TECHNOLOGY… when I sign in WITH MY FRICKING FIGERPRINT YOU SHOULDNT NEED TO VERIFY YET AGAIN AND IVE BEEN SAYING FOR YEARS, OLDER IOS PHONES CAN BARELY EVEN SEE THE VERIFICATION BUTTON AND GOOD LUCK TRYING TO GET IT TO WORK…. THIS APP AND THIS BANK MAKE ME WANT TO MOVE ALL MY MONEY TO TD….
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I have lived in Florida for 24 years and I am still a member of SCU, the only bank I use! I joined when it was Somersworth Credit Union in the GE building back in 1972! Your sister bank Campus USA has been a great sister bank here in FL
They take care of their clients, so glad we left USAA.
We have banked at SCU for years! We use it as our main bank. We love the service, interest rates, and convenience. My only complaint is the new online banking. It is not user friendly and even when I have called CS with online issues, they do not have as much available to them. This is very unfortunate.
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Great financial institution. Dog water mobile app. Slow, poor usability, limited functions available within the app. Overall profoundly underwhelming app. Love the financial institutions but please fix the app
Good
Service Credit Union is the best for banking has best, reliable Customer service the staff is fantastic. I love Service Credit Union so much any where I moved to in the USA I take my SCU Account with me.
Friendly staff who are very helpful when assisting with complicated transactions.
These folk have restored my faith in the finance industry. Simply the best
Love the App been a member of SCU since 1990 Now with the App I love it even more
Absolutely amazing makes me wanna dance with my hands in the air🎉🐔😁😄😺
At SCU, it’s more than customer service or support—it’s about genuinely caring for members and treating them with respect
Great banking app, very user friendly!!!
I love that Service Credit Union has a branch right next to my work and that I can talk to real people. Their app works great and I’m very happy that I found this bank. I got my auto loan from them and ended up opening a checking account too!
Enjoying the accessibility and ease of accessing my money when needed.
Outstanding
Love it is faster and very professional I am very happy for CU Mobile Banking thank credit union.
This app is excellent and works very nice. However I was disappointed there is no Home Screen account balance wigit like my other banks have. I recently switched banks because my local SCU branch is so wonderful. However I almost regretted the decision after losing the ability to see my account balance from my Home Screen. I really hope they add this feature soon. Will be a 5 star as soon as that happens.
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