Best apps like ServiceDesk Plus | On-premises

10+ similar apps compared and reviewed

3.5 avg rating
10 free apps
Updated July 2026

Whether you want more options like ServiceDesk Plus | On or a completely different take on the same concept, our curated list of 10+ similar apps has you covered. Updated for 2026 with the latest ratings and comparisons.

Top Alternatives to ServiceDesk Plus | On

Freshservice#1

Freshservice by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Editor's Choice
๐Ÿ’ผ Business
4.5๐Ÿ˜ž(2.3K ratings)
Free
Freshservice screenshot 1
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This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

What We Love

  • ๐Ÿ‘ Solid mobile app
  • ๐Ÿš€ Allows agents to attend to tickets on the go
  • ๐Ÿ’ก Freshservice is working to improve the app every year
  • ๐Ÿ‘ Great flow and insight from an IT ticket perspective

Room to Improve

  • ๐Ÿ› Crashes frequently
  • ๐Ÿ› Bugs and glitches with each update
  • ๐Ÿ› Filters and settings don't save
Freshdesk#2

Freshdesk by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Strong Contender
๐Ÿ’ผ Business
4.5๐Ÿ˜ž(2.9K ratings)
Free
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Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

What We Love

  • ๐Ÿš€ Easy to use
  • ๐Ÿš€ Convenient mobile access
  • ๐Ÿš€ Helpful for on-the-go support
  • ๐Ÿš€ Great ticketing system

Room to Improve

  • ๐Ÿ› Unreliable notifications
  • ๐Ÿ› Buggy and unstable
  • ๐Ÿ› Poor search and filtering
Salesforce Field Service#3

Salesforce Field Service by salesforce.com

Worth Considering
๐Ÿ’ผ Business
4.6๐Ÿ˜ž(19K ratings)
Free
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Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

What We Love

  • ๐Ÿš€ Efficient and fast
  • ๐Ÿ‘ User-friendly interface
  • ๐Ÿš€ Convenient mobile app
  • ๐Ÿ‘ Helpful for field service workers

Room to Improve

  • ๐Ÿ› Crashes and freezes frequently
  • โฑ๏ธ Slow and unresponsive
  • ๐Ÿ” Difficult to navigate and find information

More apps like ServiceDesk Plus | On

4
SumTotal Mobile
SumTotal Mobile
SumTotal Mobile
by SumTotal Systems
Free

This app enables employees and managers to access learning, manage performance, and provide feedback on the go. It offers features like continuous feedback, employee profile access, and offline learning capabilities to boost productivity and engagement.

Provide feedback in the momentView complete employee profilesAccess 'My Team' view with metrics
๐Ÿ’ผ Business
(1K)
free with in-app purchases
5
Adobe Workfront
Adobe Workfront
Adobe Workfront
Official Adobe Workfront App
Free

Manage work, tasks, and issues on the go. Collaborate with your team, review and approve requests, and log time for accurate reporting and billing. Access company contacts to stay connected.

View and update tasks and issuesCreate and assign new tasksReview and approve work requests
๐Ÿ’ผ Business
(61)
free
6
Workday
Workday
Workday
Enterprise Workplace Solutions
Free

Access your enterprise workplace tools securely from your mobile device. Manage time off, view pay, submit expenses, and approve requests. Stay connected with company directory and learning resources, all with robust data security.

View pay and request time offSubmit timesheets and expensesApprove employee requests
๐Ÿ’ผ Business
(1.8M)
free
7
mHelpDesk
mHelpDesk
mHelpDesk
by mHelpdesk, LLC
Free

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

Offline/online syncSimplified schedulingOnsite estimates
๐Ÿ’ผ Business
(197)
free
8
Now Mobile
Now Mobile
Now Mobile
Remove Friction from Work
Free

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

Request IT services (laptop, password reset)Book conference rooms and set up workspacesRequest corporate credit cards
๐Ÿ’ผ Business
(2.2K)
free
9
ARCOS Mobile Plus
ARCOS Mobile Plus
ARCOS Mobile Plus
by ARCOS LLC
Free

This application helps utility employees respond to callouts, view their schedules and rosters, and receive notifications. It's designed to streamline daily operations and responses to unplanned events.

Respond to calloutsView scheduleView rosters
๐Ÿ’ผ Business
(214)
free
10
UpKeep Work Order Maintenance
UpKeep Work Order Maintenance
UpKeep Work Order Maintenance
Task Management CMMS for Teams
Free

This app streamlines maintenance operations for teams by digitizing work orders and facilitating real-time communication. Managers can easily assign tasks, track progress, and access equipment history, reducing downtime and improving efficiency.

Digital work order managementReal-time status updatesPhoto and checklist attachments
๐Ÿ’ผ Business
(234)
free with in-app purchases