This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.
What We Love
- ๐ Solid mobile app
- ๐ Allows agents to attend to tickets on the go
- ๐ก Freshservice is working to improve the app every year
- ๐ Great flow and insight from an IT ticket perspective
Room to Improve
- ๐ Crashes frequently
- ๐ Bugs and glitches with each update
- ๐ Filters and settings don't save



























