ServiceDesk Plus | On vs MICROS inMotion

Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks. Here are some of the key features available in the app: Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes. Tasks: Break down requests into tasks, assign them, and track progress. Attachments: Add files and images to requests for reference. Work logs: Record time spent on requests. Solutions: Access prerecorded solutions for common issues. Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines. Calendar integration: View all your pending tickets as events on your mobile calendar app. Change approval: CAB members can quickly approve change requests. Additional features 1. Review and approve service requests and changes from your mobile device. 2. Receive real-time notifications on request assignments, replies, and approvals. 3. Chat with end users right from the app. 4. Create custom views and tailor the app to your preferences. If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.

Oracle MICROS InMotion is a revolutionary app that provides restaurant operators with quick and easy access to real-time business analytics, anywhere and anytime. For single or multiple properties, view live graphs of today’s key performance indicators such as sales, labor cost, discounts, check count and ticket time. A built in forecasting engine allows for an overlay of both same day last week and last year comparisons, as well as a projected forecast for today and the trend for the next two weeks. Receive alerts and push notifications when key indicators fall outside normal ranges, or when critical problems occur, such as credit cards failing to settle. Manage your labor by viewing and ranking employee performance on all key factors, and be warned when an employee approaches or enters overtime. View a breakdown of checks by tender or discount type, including full check-level detail. The Check Lookup feature lets you retrieve individual guest checks by location, date or amount – and email a copy of the check instantly, right from your device!