ServiceM8 - Field Service App

ServiceM8 - Field Service App

Job Management for Contractors

809 ratings
277 reviews
Free
In-App Purchases

Details

  • Released
  • Updated
  • July 31, 2010
  • July 8, 2026

Features

ServiceM8 - Field Service App video #1 for iPhone
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ServiceM8 - Field Service App screenshot #8 for iPhone
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ServiceM8 - Field Service App screenshot #10 for iPhone
ServiceM8 - Field Service App screenshot #11 for iPhone
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About

This app helps trade contractors and home service businesses manage jobs, clients, and staff efficiently. It digitizes workflows from scheduling and quoting to invoicing and payments, reducing paperwork and improving service delivery. Field staff can access all job details on their mobile devices, while office staff can manage operations online.

Digital job cards
Scheduling and dispatch
Online quotes and invoicing
Client communication tools
Staff location tracking
Mobile payments
Digital forms and asset management
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What users say

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What's New in ServiceM8

14.0.3

July 8, 2026

Minor fixes and improvements

Subscription plans

Starter

Starter Plan subscription

$28.991 Month
How to cancel ServiceM8 subscription ⁉️

Events

Read more about ServiceM8 Launch 2024

ServiceM8 Launch 2024

Watch it live at 9am AEST Friday 20 September!

Sep 19, 2024 Sep 20, 2024

User reviews

Great

It is so helpful for my work requirements

Unfortunately buggy and tech support is vague

Have been using this app for 8 years and it’s been great up until recently which I’ve had issues with the searching function, text to clients to auto fill a job never inputting back into the app, chasing clients to go missing and inadvertently loosing clients to other plumbers as they feel I’m fobbing them off. In the end love to see problems being actioned with some sort of communication rather than echo’s
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LG

Would be good to have .5 wide angle for taking photos

Inconsistent Processes and functionality

This app offers so much more than many of your major players in the FSM market. HOWEVER, many of the things it does, it does well, but it is inconsistent as to what you can do in the app vs the desktop browser version. To say this is targeted for Apple users is a falsehood to a large extent. I do use Apple by coincidence, but if you want access to the full capabilities, that’s only possible through the browser. Also, the app and browser based versions are NOT Mobile optimized. The app is mostly, but not entirely and the browser version, well let’s just say, welcome to the beginning of the internet meets mobile device…sure it loads, but I’ll be shocked if you can do much on it. Nothing sizes properly when you zoom or scale for the device. I really can’t believe how, in this day and age, that a mobile site can be SO BAD.
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Hopelessly inadequate

If you want to spend hours training before using or spend hours on chat bot instead of talking to someone directly, then this is the app for you!
Buyer beware…

Developer apps

User experience

🐞

Reported Bugs

5 issues

Syncing issues between mobile app and desktop

Bug

Crashes when trying to open PDF files

Bug

Calendar view reverting to old dates

Bug

Inability to assign tasks to specific employees

Bug

Payment processing problems

Bug

Requested Features

6 requests

Ability to track equipment repairs

Feature

Customizable invoice templates

Feature

Improved routing and scheduling tools

Feature

Automated monthly statements for clients

Feature

Better integration with Android devices

Feature

More flexible job costing and margin tracking

Feature

FAQ

What does ServiceM8 do?

ServiceM8 is job management software designed for trade contractors and home service businesses. It helps manage jobs from start to finish, including scheduling, quoting, invoicing, client communication, and payments, all accessible via a mobile app and online dashboard.

What are the key features of ServiceM8?

Key features include digital job cards, scheduling and dispatch, online quotes and invoicing, client communication tools (email/text), staff location tracking, mobile payments via Tap to Pay on iPhone, digital forms, asset management, and accounting integrations with Xero and QuickBooks Online.

How much does ServiceM8 cost?

ServiceM8 offers a range of monthly plans to suit different business needs. While the app itself is free to download and try, ongoing use requires a subscription to one of their paid plans. Specific pricing details are available on their website.

What devices is ServiceM8 compatible with?

Field staff can use the ServiceM8 app on iPhone and iPad devices. Office staff can access the full ServiceM8 dashboard online via a web browser on Mac or PC computers.

Who is the ideal user for ServiceM8?

The app is ideal for contractors and field service businesses with a high turnover of short jobs. This includes industries like plumbing, electrical, HVAC, cleaning, gardening, and locksmithing, for businesses ranging from sole operators up to 20 staff.