ServiceM8 - Field Service App

ServiceM8 - Field Service App

Job Management for Contractors

833 ratings
283 reviews
Free
In-App Purchases

Details

  • Released
  • Updated
  • July 31, 2010
  • September 22, 2026

Features

Background Location Access

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About

This app helps trade contractors and home service businesses manage jobs, clients, and staff efficiently. It digitizes workflows from scheduling and quoting to invoicing and payments, reducing paperwork and improving service delivery. Field staff can access all job details on their mobile devices, while office staff can manage operations online.

✓Digital job cards
✓Scheduling and dispatch
✓Online quotes and invoicing
✓Client communication tools
✓Staff location tracking
✓Mobile payments
✓Digital forms and asset management
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What users say

See all reviews

What's New in ServiceM8

15.0.1

September 22, 2026

Minor fixes and improvements

4

Subscriptions & In-App Purchases

Starter

Starter Plan subscription

$28.991 Month
How to cancel ServiceM8 subscription ⁉️

Events

Read more about ServiceM8 Launch 2024

ServiceM8 Launch 2024

Watch it live at 9am AEST Friday 20 September!

Sep 19, 2024 — Sep 20, 2024

User reviews

Second to none.

We have used this in our business not long after it started and I have got multiple businesses into the same platform. Makes communicating and tracking jobs easy.
Also help to track and demonstrate to customers progress and prove what we did and didn’t do.

Pretty good

Only issue i have is photos imports being limited to 10 photos. Also the map view of jobs could be improved.

Android users difficulty

Some of the functions are not working with the staff that have androids.
Tracking hours
Is a problem as the staff can check into a site when they are not physically there.

Review

When opening jobs on schedule screen. The box jumps around the screen and sometimes off the screen so you can’t select it.
The notes box is tiny and half the time you can’t scroll.
Sometimes the search in jobs list disappears
These problems have been present for a long time.

I’ve tested other software the expensive ones and this one work as good as the betters.

I been using the app for a while and is filling my expectations may I ask just one thing? Can we get job# editable?

Developer apps

User experience

🐞

Reported Bugs

5 issues

Syncing issues between mobile app and desktop

Bug

Crashes when trying to open PDF files

Bug

Calendar view reverting to old dates

Bug

Inability to assign tasks to specific employees

Bug

Payment processing problems

Bug
✨

Requested Features

6 requests

Ability to track equipment repairs

Feature

Customizable invoice templates

Feature

Improved routing and scheduling tools

Feature

Automated monthly statements for clients

Feature

Better integration with Android devices

Feature

More flexible job costing and margin tracking

Feature

FAQ

What does ServiceM8 do?

ServiceM8 is job management software designed for trade contractors and home service businesses. It helps manage jobs from start to finish, including scheduling, quoting, invoicing, client communication, and payments, all accessible via a mobile app and online dashboard.

What are the key features of ServiceM8?

Key features include digital job cards, scheduling and dispatch, online quotes and invoicing, client communication tools (email/text), staff location tracking, mobile payments via Tap to Pay on iPhone, digital forms, asset management, and accounting integrations with Xero and QuickBooks Online.

How much does ServiceM8 cost?

ServiceM8 offers a range of monthly plans to suit different business needs. While the app itself is free to download and try, ongoing use requires a subscription to one of their paid plans. Specific pricing details are available on their website.

What devices is ServiceM8 compatible with?

Field staff can use the ServiceM8 app on iPhone and iPad devices. Office staff can access the full ServiceM8 dashboard online via a web browser on Mac or PC computers.

Who is the ideal user for ServiceM8?

The app is ideal for contractors and field service businesses with a high turnover of short jobs. This includes industries like plumbing, electrical, HVAC, cleaning, gardening, and locksmithing, for businesses ranging from sole operators up to 20 staff.