ServiceM8 - Field Service App

ServiceM8 - Field Service App

Job Management for Contractors

609 ratings
258 reviews
Free
In-App PurchasesWith Ads

Details

  • Released
  • Updated
  • July 31, 2010
  • July 8, 2026

Features

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About

This app helps trade contractors and home service businesses manage jobs, clients, and staff efficiently. It digitizes workflows from scheduling and quoting to invoicing and payments, reducing paperwork and improving service delivery. Field staff can access all job details on their mobile devices, while office staff can manage operations online.

Digital job cards
Scheduling and dispatch
Online quotes and invoicing
Client communication tools
Staff location tracking
Mobile payments
Digital forms and asset management
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What users say

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What's New in ServiceM8

14.0.3

July 8, 2026

Minor fixes and improvements

Subscription plans

Starter

Starter Plan subscription

$28.991 Month
How to cancel ServiceM8 subscription ⁉️

Events

Read more about ServiceM8 Launch 2024

ServiceM8 Launch 2024

Watch it live at 9am AEST Friday 20 September!

Sep 19, 2024 Sep 20, 2024

User reviews

Fantastic!

Makes life so much easier

Work

The camera function needs to zoom out option

Lots of bugs

I often find the search bar coming and going and have had issues of jobs disappearing off of the scheduled jobs resulting in loss of regular income. This has cost me thousands over the years well into the 10s of thousands. I find this extremely frustrating and there are more cons than pros. Will be finally looking for a new job management provider.
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Poor tech support and slow bug fixes.

* 1 star due to poor communication and assistance when reporting product faults.

Currently paying $170 a month for servicem8 phone, which is intermittent quality, and also the search feature within the app keeps disappearing, and I have to force quit and reload 5-10x daily.

Been like this for a couple months, it is a significant stress point during my day.

They have no solution or tech-support you can actually speak to only AI when typing.
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Best CRM for blue collar trades

I've used other ones. But this is the best. It does everything it is lean and mean and it has all of the bugs worked out of it. I love this platform. Way to go service mate people.!!

Developer apps

User experience

🐞

Reported Bugs

5 issues

Syncing issues between mobile app and desktop

Bug

Crashes when trying to open PDF files

Bug

Calendar view reverting to old dates

Bug

Inability to assign tasks to specific employees

Bug

Payment processing problems

Bug

Requested Features

6 requests

Ability to track equipment repairs

Feature

Customizable invoice templates

Feature

Improved routing and scheduling tools

Feature

Automated monthly statements for clients

Feature

Better integration with Android devices

Feature

More flexible job costing and margin tracking

Feature

FAQ

What does ServiceM8 do?

ServiceM8 is job management software designed for trade contractors and home service businesses. It helps manage jobs from start to finish, including scheduling, quoting, invoicing, client communication, and payments, all accessible via a mobile app and online dashboard.

What are the key features of ServiceM8?

Key features include digital job cards, scheduling and dispatch, online quotes and invoicing, client communication tools (email/text), staff location tracking, mobile payments via Tap to Pay on iPhone, digital forms, asset management, and accounting integrations with Xero and QuickBooks Online.

How much does ServiceM8 cost?

ServiceM8 offers a range of monthly plans to suit different business needs. While the app itself is free to download and try, ongoing use requires a subscription to one of their paid plans. Specific pricing details are available on their website.

What devices is ServiceM8 compatible with?

Field staff can use the ServiceM8 app on iPhone and iPad devices. Office staff can access the full ServiceM8 dashboard online via a web browser on Mac or PC computers.

Who is the ideal user for ServiceM8?

The app is ideal for contractors and field service businesses with a high turnover of short jobs. This includes industries like plumbing, electrical, HVAC, cleaning, gardening, and locksmithing, for businesses ranging from sole operators up to 20 staff.