Online banking
It’s very convenient hassle free. You can check it at any time Do transfers. I like not having to go to the bank all the time.
Simple, clean, easy
Clean interface, easy login with Face ID, does what it is supposed to do and well
🔥☮️
Awesome app
🙏🏾❤️❤️🙏🏾
🙏🏾❤️❤️🙏🏾
Customer review
I have been a customer for over 20 years and I absolutely love this bank ! I love the customer service online and in person ! I have never had an issues what so ever with this bank whether it be in person or their online apps !!!!!
My favorite credit union ever
Very good experience the best service I ever had with any kind of federal credit union or bank definitely best one of all time of will be with you guys for a long time. Thank you for your kind kindness and helpful very much thanks again
Mobile deposit is broken
This is a great app. Two stars are taken away because I cannot do mobile deposit on checks anymore. I get an error message.
Convenience
They’re very helpful and available and the convenience of the two locations especially when the market is completed 100% and most of the people that work there that I run into because I haven’t met. Everybody is always cheerful and happy to help.
Annoying to sign in
The app stopped saving my username, so I have to type that in every time. Also every time I sign in there’s a pop up reminding me to set up digital ID and I have to click “remind me later”
Nice job
I’m stuck in California cause i can’t Zelle money cause it just feels like declining it and I can’t move money to cash app or any other money movement app for some reason also can’t reach an operator been trying for two days now. If you join sfcu good luck.
App
I just recently got a car loan through this bank and trying to figure out how to make a payment online is impossible. It keeps telling me it can’t find my account but bet it would be able to if I missed a payment. Clicked on the chat icon and NOBODY was available to help me. First time interacting with this bank. So far I’m not impressed
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Banking
I love banking with sfcu
Love my SFCU
This bank welcomed me with open arms after moving to New York in October 2023. I lived in New Jersey for 71 years and had to change banks because there wasn’t a branch near where I lived. SFCU came highly recommended. I’d like to give Eli who is with the Oneonta branch of SFCU a special thank you for welcoming me and making me feel like I was not only a valued customer but treated me like family! I had just sold my house in Bergen County and she helped me put my money where it would do the most good! She was so kind and considerate to me! I’m a senior and she showed me the utmost in respect. Explained the App to me and it is very user friendly. I am no computer genius, that’s for sure! So thank you and bless you Eli and SFCU for being there for me! With friendship and appreciation, Cathy Giuliana
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Great service
Your employee’s are always willing to help great customer support and service thank you
Lazy
This app has poor layout, hard to find features and insufficient responses and functions of the support chat. It’s been impossible to set up Zelle even tho it’s advertised as being quick and easy. The website lists functions that are supposed to be in the app that aren’t visible on the actual app at all. Unnecessarily confusing and annoying, and this is coming from a 25 year old lol. I wish my old bank was never taken over by this one.
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Convenient!
Being on line is very convenient. It is super fast and easy. It is well protected. I like being able to quickly see how my accounts are doing.
Please fix landscape view
For whatever reason, this app started to only work in portrait mode. Many people on an iPad who do home banking prefer to view this app in landscape. I’m not sure when this changed but please fix it so you have a choice.
Very good service
I have had my account. For a long time. I can rely
On you for any information. When I call the 800 number. The women are always very helpful!
On you for any information. When I call the 800 number. The women are always very helpful!
App generally does not work
This app intermittently works, if at all. After it logs you in, which takes about 10 minutes, it won’t let you see your accounts. The screen stays blank. I would recommend just going online through the website if you need access.
Great app
Best bank app
Bonnie Kibbe
Bonnie is literally the reason I bank there. She bright eyed every time I see her and knows how to treat people. See listens to what I need and executes.
