Why such long ads?
You take all the trouble to make such a good application which is so useful especially when trying to figure out where a bus might be or its route instead of just figuring out the bus that is coming to the bus stop near you! But the moment we open the app there will be some stupid ad which nobody sees that goes on for almost a minute or two!!
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Not accurate time
First i went down the usual time i always do, which always when i just reach the bus stop and the bus will just perfect time come to me. Suddenly today i also went down at usual minute i always, it was 4 min, just went down the lift it dropped to 1 min. Do i live at the marinabay sands? even marinabay sands is not that high. Second is where im already late and waited for the ‘5 minute’ bus, after 5 min it says 2 min. I also waited, suddenly it went back to 4 minute. Please do something.
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Ads are very disruptive
Have been using the app for any years, but the recent updates that made ads compulsory to watch made user experience a lot worse than what it used to be. No one has the time to watch ads when they are rushing for time…and it is impossible to close the ads since we keep getting redirected to Lazada or other associated apps..please change this…
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Showing daily ads for Lazada
Pushing a full page ad at a user when they need a quick check to see their bus arrival time is not only inconsiderate. But showing full page ads for solely one company, Lazada, is highly biased towards them. User should be able to opt out of seeing their ads, even though Lazada changes their ad contents weekly. Bear in mind you are an utility app serving the public, not Lazada, so stop acting like you are owned by them. Besides, cluttering a daily used app is not going to win Lazada more customers. It is just going to make them a nuisance.
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False information provided by SG Buses
Every time I use this app, without fail I’d be disappointed. The amount of times I’ve been late due to the inaccurate timing of the buses arrival timing shown is ridiculous. The amount of times I’ve stood at the bus stops waiting ridiculous amount of time which then lead to me sweating is simply unacceptable. If u can’t get the timing right then put your app up!! No apologies, no compensations, no nothing and carried on as if there’s nothing for making us users late and some even fired from their jobs because of your app lying to its users about the accurate timings of the arrival of buses. I personally received 2 warning letters due to lateness just because this app not being able to provide me the proper and promised information needed. This is just ridiculous and unacceptable
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