Shadow Work User Reviews

Customer Experience

Positive experience59.3% of reviews
Neutral6.8% of reviews
Negative experience33.9% of reviews

~ Based on 59 written reviews from the US App Store.

What users say

Is Shadow Work Safe?

Shadow Work - Mindberg appears safe based on user ratings. AppsHunter Safety Score for Shadow Work is 93/100.

This assessment is based on 343 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.6% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 343 App Store ratings for Shadow Work.

Is Shadow Work Legit?

Shadow Work - Mindberg appears to be a legitimate app. AppsHunter Legitimacy Score for Shadow Work is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Highly Insighful

Having just recently discovered the concept of shadow work this app was a great introduction. It is very thorough in the shadow chat in particular is better than many years of counseling that have produced few results.

Response from developer

Thank you so much for your kind words 💚 . We’re really glad Mindberg has helped introduce you to shadow work in such a meaningful way. We hope it continues to support you in understanding yourself more clearly and moving forward with real insight.

Obsessed!

This app is better than any therapist I have ever been to. Most therapists want you to put a bandaid on the issue just enough to keep your head above water. This app actually makes you dig into the root of the issue to see where it’s coming from so you can heal it. The chat option is amazing! I’ve never had a therapist listen to me nearly as well as this app does. Most therapists rely solely on cognitive behavioral therapy which does not get to the root of this issue. It just tries to convince you to no longer see the issue and tell yourself that reality is something other than what it is. This app gives a name to what you’re experiencing. It doesn’t just tell you to look at it in a positive light. It recognizes the darkness and walks you through how to heal it!
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Response from developer

Thank you so much for sharing this so openly 🩵. We’re deeply glad Mindberg has helped you feel genuinely heard and supported in looking beneath the surface, rather than simply managing symptoms. What you wrote about naming the darkness and understanding where it comes from is very close to the heart of shadow work. Real change often begins when we stop avoiding what hurts and start relating to it with honesty, depth, and compassion. Mindberg isn’t intended to replace a good therapist or professional care, but it means a great deal to know it has given you something you were missing and helped you reach the deeper roots of your experience. Your words truly mean a lot to our team 😊.

Smells heavily of AI

The shadow reports feel very generic and smell heavily of AI slop. “You don’t do x because of y, you do c because of z”.

Loads of odd, incongruent metaphors and similes that add very little to the point and sound profound but when you think about them they’re often nonsense or unnecessary.

Eg-

“You don’t scroll because you are addicted you scroll because you are worried that your self has turned outwards into the room, and you have become invisible.

This is the wound the body already knows.

Not invisible the way that a person who is overlooked in the causal sense is invisible. —-Invisible like a child becomes invisible when all the rooms warmth has been extracted without prior warning or explanation. “

This is what was in my report. It literally means nothing.

It sounds like not-the-best AI model that has been promoted to write a shadow reports based on the input questions.

You’re better off doing this yourself. In my opinion. Maybe this helps some people. I don’t know.
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Response from developer

First of all, thank you for taking the time to explain your reaction so clearly. We genuinely appreciate honest feedback like this. Our reports are not written from scratch by AI. They draw from a large body of human-written material created by our founder, Dr. Kojic, a Jungian psychotherapist, together with other licensed psychotherapists on our team. We do use advanced AI tools to organize and adapt that human-written content to each user’s answers. That said, we agree with your core point. In your case, the wording clearly came across as too abstract, overly metaphorical, and not grounded enough in something useful or clear. Symbolism is an important part of Jungian psychology and shadow work, but it still needs to feel meaningful and connected to real life. When it misses that mark, it doesn’t help. We are actively working on improving the way reports are structured and expressed so they feel more precise, relevant, and practical. The insights themselves remain human-written, and that part doesn't change. We are sorry this report did not give you what you were hoping for.

Great app!

I am so very grateful to the creator of this app. It has helped me tremendously and it’s only been a few days. It really works if you want a change. Thanx for this

Response from developer

Thank you so much for this beautiful review ❤️. It means a lot to hear that Mindberg has helped you so much in such a short time. What you said about it really working if someone truly wants change is especially meaningful to us, because that is at the heart of what this app is meant to support. We’re deeply grateful for your trust, and very glad Mindberg has already made a real difference for you.

Clarity, Confidence, Growth

Over the last year this app has guided me from a place of difficult challenge and suffering to calm confidence. The consistent progress I’m making is putting me on track to change my life and accomplish my goals. This app is a powerhouse of serious, well designed, and inspired tools that enlighten, support, and solidify deep personal progress. It has been of immeasurable value to me. I really needed this and I am so grateful I found it. If you would like to understand how you ended up where you are, or you need a bit of support on your journey, this app will help you gain the clarity you need to go forward.
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Response from developer

Thank you so much for this beautiful review 💝. It means a lot to hear that Mindberg has been with you through such a real inner journey, from suffering into greater calm, confidence, and direction. What you wrote about steady progress and deep personal change is especially meaningful to us. That is exactly the kind of work we hope to support. We’re truly grateful you found Mindberg, and very touched that it has brought such real value to your life.

Invest in this, invest in yourself

I’ve been using Mindberg for almost a month now and even scheduled a 1:1 consultation with Dragomir in the app.

If you are one foot in one foot out about “shadow work” / “inner work” — this is not for you. However, if you are — this is game changing.

I’ve been leveraging the app alongside my therapy sessions and you can catch yourself in recurring patterns almost instantly — but only if you choose to.

Very grateful the Mindberg team and can’t wait to see how the app improves so I can also improve.
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Response from developer

Thank you so much for this thoughtful review 💛. We really appreciate the honesty in how you described the app. Shadow work does ask something real from people, so it means a lot to hear that Mindberg has felt game-changing for you and supportive alongside therapy. We’re also glad you booked a 1:1 session and that the app is helping you catch recurring patterns more clearly. Your trust truly means a lot to our team.

Incredible

The amount of knowledge, effort, and dedication it took to make this app is evident. As someone who is deep in the Jungian world, I speak truthfully evaluating from a high bar. The updates are great too, especially the dream log. Thank you so much. Please continue this forever.

Response from developer

Thank you so much for your kind words 💛. It means a lot, especially coming from someone with a deep connection to Jungian work and a high standard for it. We’re really glad the updates, especially the dream log, have been valuable for you. Your words truly encourage our whole team.

Shadow work, Works !

I first came across this psychological approach through YouTube , but I never really paid attention to it, however it kept knocking around in the background of my attention, finally I paid attention. So when I saw this app come across my algorithmic path I jumped to it and downloaded it… over the past several months this app has grown become more mature in its presentation of help. Now you can chat with your shadow, OMG I have finally felt what it’s like to be centered and grounded. I had a day without my normal nagging negative narrative which is exhausting, even my internal monologue is peacefully still… I at the age of 52 finally feel that I am worthy of being loved, successful, and respected… it’s hard work and it’s very challenging but like everything in life it is worth that effort … I can’t wait to get on with the rest of my life… it’s not cringe, it’s not flaky , best of all it’s not going to break your bank and you won’t be given a script for a band aid that will leave you alone. It all comes from you and your efforts guided through the process . Do it, no body else is going to it for you. Carl Jung is my hero and the team behind this app, thank you .
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Response from developer

Dear Eric, thank you so much for this generous and deeply felt review 💚. There is something especially moving about hearing that this work found you at the right moment and helped you feel more centered, grounded, and worthy in such a real way. We also really appreciate that you noticed how the app has grown and matured over time. That means a lot to us, because we care deeply about making Mindberg something that feels honest, useful, and genuinely supportive rather than shallow or performative. What you wrote about finally feeling worthy of love, success, and respect at 52 is powerful. That is real inner work. We’re honored that Mindberg could help support that process. Thank you for your trust, your openness, and your beautiful words.

It works for me!

I have wanted to do shadow work for a long time. I time er works out. This app fits my mind style. I even got a journal to do the exercises. I have a bunch of things I am doing for my mental health. This is one of them. I enjoy the thoughtfulness and insight. It’s helping me move on from a place where I have been stuck. I live often in a cage of my own making and I am using the Mindberg app to release myself, accept myself, and find strength to plan my new life. B
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Response from developer

Thank you so much for writing this. There is something very moving in the way you described your journey. We’re especially touched to hear that Mindberg fits your mind style, because that is exactly what we hoped to create: something people can truly connect with, not just read once and forget. The fact that you even got a journal for the exercises says a lot about the seriousness and heart you are bringing to your own healing. What you wrote about living in a cage of your own making, and now using the app to release yourself, accept yourself, and build a new life, is incredibly powerful. That is real work. We’re honored that Mindberg can be one part of that larger path you are already walking for your mental health. Thank you again for your trust and for sharing this with us. It truly means a lot. 🧡

Design looks pretty, but no trial

I get if a developer doesnt want to provide a service for free. But not even a trial? Very disappointed, was hyped to try it out. App looks promising but noones gonna buy the cat in the bag.

Response from developer

Thanks for the feedback. We understand the hesitation. Mindberg is built by a small self-funded team, with expert-written content, original visual work, and no ads, so subscriptions help fund the app. We’re sorry the lack of a trial felt disappointing.

UX/UI Update Fail. Imagine going to your therapist to find the walls painted black.

Edit after Dev Response:

Dev responded stating that it was intentional. I get that.

The thing I’m trying to point out is that your designers left out on crucial aspect of the human experience - user comfort.

Yes, your app is meant for the user to dig deep and do the hard, dark work. But imagine walking into your new therapist’s office and it being painted black with what looks like two aliens holding each other’s heads on the door. Your existing apprehensions for the hard work would combine with an additional dread for being in the room.

Does your team really think that will make progress for the user easier?? UX/UI designers are supposed to consider the experience of the user, compare it to the desired utilization of the product/app, and then do their best to create a system to maximize the user experience.

Instead, you disregarded the user experience completely, focusing only on content and brand… and alienated the user in doing so.

——————-
Prior review:
WHAT DID YOU DO?!?

App works well enough, but they just changed their logo from something that seemed cool and edgy to something that gives me the creeps. Before, it was a, ‘trying something new’ vibe - now it’s an, ‘Am I going to get possessed for hitting this button?” vibe.

You broke something that was working just fine. Did you run this by a focus group, or did you trust one person’s opinion and ego? I’m guessing the latter, as it’s definitely made the app depressing and scary to use.
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Response from developer

We understand that visual changes can feel strong, especially when you’ve gotten used to a certain tone and identity. What felt “cool and edgy” before may have created a different kind of connection for you, and it’s completely valid that the new design evokes a different emotional response. The new visual direction was intentional. Mindberg focuses on shadow work and depth psychology, and we wanted the design to reflect that inner, sometimes darker, more introspective space. That said, our goal is never to make the experience uncomfortable in a negative way, but rather meaningful and engaging. Clearly, in your case, it crossed into something that feels off-putting, and that’s important feedback for us. We didn’t make this change lightly, and it wasn’t based on a single opinion, but we also know that no design will resonate with everyone. Your reaction helps us understand where the balance might not feel right, and we take that seriously. We’ll continue refining the experience, including the visual tone, to make sure it supports the work without creating unnecessary discomfort.

New logo and design gives me the creeps!!

WHAT DID YOU DO?!?

App works well enough, but they just changed their logo from something that seemed cool and edgy to something that gives me the creeps. Before, it was a, ‘trying something new’ vibe - now it’s an, ‘Am I going to get possessed for hitting this button?” vibe.

You broke something that was working just fine. Did you run this by a focus group, or did you trust one person’s opinion and ego? I’m guessing the latter, as it’s definitely made the app depressing and scary to use.
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One tiny bug

Just stumbled across this app and decided to try it out. So far I really like the set up and how you can read and listen to most things. I especially like how questions and information is phrased and easy to digest while making you think. The one issue I’m having is that while I’m going through things (for example if I’m on the shadow tab and start reading through drop down things), usually after opening the read more for one or two of them, the app will seem to quit/back out to menu and you have to go back to where you were and find your place. It isn’t completely quitting the app and going to my Home Screen, but the screen will go dark for a second and then the logo symbol/loading screen pops up like when you first open the app and it brings you back to the main page. I was hoping that it would stop with the paid upgrade, but it still does it pretty often. (Hoping it’s an easy fix for you guys) Otherwise I think the app is awesome from what I’ve seen and used so far 🥰
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Response from developer

Thank you so much for this detailed and thoughtful feedback 💛! We’re really glad you’re enjoying the content, structure, and the way the material is presented, that means a lot to us. We’re sorry about the issue you described. What you’re experiencing definitely shouldn’t happen, and it sounds like a bug related to navigation or session refresh. Our team is already working on improving stability, and feedback like yours helps us pinpoint exactly where the experience breaks. If you’re open to it, please reach out to us at support@mindberg.org so we can look into your specific case and help resolve it faster.

Honest Review

I stumbled upon this app and at first I will admit I thought I had wasted my money and I wouldn’t ever actually find the time to use it. After the test I was a little intrigued so I began the shadow work and I can’t deny that it hooked me. Regardless of if you are searching for something or if you just want to understand why you are the way you are sometimes… it’s worth it. The information is easy to digest and relatable. Even if you don’t want to use everything the app offers, the wealth of knowledge is where the value lies.
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Response from developer

Thank you for sharing this so openly. It’s wonderful to hear how your experience evolved from initial doubt to genuine curiosity and engagement. Shadow work often begins exactly like that: a small step that slowly reveals deeper insight. We’re really glad the content feels relatable and easy to digest, and that the knowledge itself has brought value to you. Your reflection means a lot to us.

Self reflection

I’ve just started this program. The very first activity brought forward some events that had occurred when I was 7 years old. I even shed a few tears for that little girl.
This self-reflection is going to do the work that I have not done in countless therapy sessions. I have been afraid of being judged.
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Response from developer

Thank you for sharing something so personal. 💛 What you describe, touching an early memory and feeling for that younger part of yourself, can be very powerful, and also tender. Mindberg is designed to offer a non-judgmental space for reflection, where nothing needs to be “performed” or explained to anyone else. We’re glad the experience felt safe enough to allow those emotions to surface, and we encourage you to move at your own pace and with care as you continue.

Incredible

This app will add decades to my life. Can I price even an extra year?

Scam

Scam!!!! You can’t cancel and it costs you $60/month. You will have to report it to your credit card company to stop it. Don’t make the same mistake I did.

Really cool so far…

I’m trying out the free version first and there’s a lot of cool features and things to read. Haven’t even explored everything yet but I’m looking forward to checking out all the app has to offer!

Response from developer

Thank you so much for the kind review! We’re glad you’re enjoying the free version and discovering all the different features. There’s plenty to explore, and we hope Mindberg continues to surprise and support you as you go deeper.

No way to test their app

They want you to jump in at 10.00 a month (or for an annual fee) without any window to test their app. They give you no idea what the app does, what type of service you’re paying for, the quality of their AI (as this seems like it comes down to a chat-bot). Was willing to test it out, but after their bizarre test (again, no way to gauge the relevance of picking your favorite fairy tale or animal or myth), they asked for 10.00 monthly or 60.00 annually up front. That’s a fail.
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They add costs on top of your subscription

I would have given this app a 5-star review, except they charge a lot for it already, which is ok for the content, but then start taking away functions such as dream interpretation and charging for tokens after you use it for a month. This function is one of the things that caused me to keep the subscription, but now I feel scammed.
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Response from developer

We understand why that felt frustrating, especially if dream interpretation was a key reason you stayed subscribed. The token system exists so we can manage server and AI costs sustainably as a small, self-funded team and keep the app ad-free, not to take features away unexpectedly. Your feedback is valid, and we’re actively re-evaluating this and considering options to replace the token system.